大和リビング㈱岐阜営業所

All of Daiwa Living's contract documents, credit cards, and credit card account setup forms After the move was completed, it was sent to the previous address. Of course I do not live at my previous address. My personal information was leaked to the previous address. Even if you want to pay the rent, you can only do so via credit card. The credit card account setup form was sent to my previous address, so I couldn't set up the account, and I couldn't pay by credit, and my credit information was damaged. Of course, I repeatedly asked to have my credit card account setup form sent to my new address. However, he said that he would not be able to change his address without a credit card. No matter how many times you tell the story, it is. I heard from the unpaid notification phone that the payment by credit card was repeated and the rent was paid by invoice. It seems that the invoice and payment form were sent to the previous address. As a result, not only the credit but also the rental credit information was damaged. In the first place, it is obviously Yamato Living's mistake to send documents and cards to the previous address even after moving has been completed. It's not possible to send an account setting form or rent payment form to your previous address. At the time of the contract at Daiwa Living, when I was asked to write the current address (previous address) at that time, I wrote the previous address, but I did not hear that the documents would be sent there, What is it for and why do you move? Do you think that I will continue to live at the previous address after moving? No matter how many inquiries you make, we will accept the fault of Daiwa Living, but will be forced to switch departments for damaged credit information, and you will not be able to respond at all, "I do not know" anywhere. My personal information was leaked due to a mistake in explaining a contract at Daiwa Living and a mistake in sending documents. Credit information was also greatly damaged. You will probably not be able to sign a lease because you have damaged your credit information. Not only that, you won't be able to get a car or house loan. I think it is better to contract for renting, etc. outside the Daiwa Group.

Correspondence is bad. I visited at the scheduled time, but the person in charge did not come for a few minutes, and I heard laughter behind the scenes. At the end of the phrase, I told the receptionist the name, time, and property name, but I misunderstood it as another contractor.

Due to aging in an apartment over 20 years old I will fix the leak in the wash basin with my fire insurance Show Certificate! The person in charge who took pictures to the eyebrows and photos. It is a meaningless word because it wants to help the landlord. I can not do it (laughs) Clearly not my fault It is my household property insurance. I can not use the sink for 4 days because I will make a small piece. I call my boss thinking that the person in charge is strange. Opening the first "What happened to the insurance?" Moth The company itself is crazy. Of course the insurance company rejected it. I talked everything to the owner. What do you do to keep customers waiting? What It looks like he was scolded (laughs) When the owner managed directly It was really good! Moth For many years with the owner It felt like a strong relationship of trust. Just the difference between clouds and mud.

★It's too cruel to make a minus It is my first time to see real estate so far and I am surprised. After the contract, I was supposed to come in contact with various procedures, but I did not come at all Even if you ask, if you do not know that the office lady is not from the site Even if I make a mistake, I do not accept any apology from the sales staff, only the apology of the clerical woman's mouth It is unavoidable that there are mistakes, but I have a feeling of disbelief as the correspondence and bad attitude continues one after another.

The customer service attitude is the worst. I'm willing to ignore inquiries. There was a detached house and a property that I was interested in, but Yamato was involved, so I was completely excluded from the candidates. It's a malicious company. A malicious word. Please use another company for the rental contract.

First of all, the woman who answered the phone was surprised by the tame mouth. Are you licking "Oh, please wait a moment"? The next man who came out told me to check and then call back, so I hang up. I waited for the call because I thought it would come soon, but it didn't take long. It didn't take the next day, and after all, it didn't take more than a week. Do I have to call again from here? It was the first time for me to receive such stressful customer service. I don't want to write anything that I don't like, but I wrote it for reference if you are thinking of signing a contract. I am still under contract, but once I cancel the contract, I will never be involved with Daiwa Living. Please be careful as well.

I couldn't log in with the prepared ID and PW even though it was a property with pay-TV. When I make an inquiry by e-mail, I am instructed to "try with ◯◯" → I can't do it, so I repeat the inquiry flow several times, and then the message is lost. No matter how many times I sent an email, I didn't get a reply. It's hard to get through the phone, and the person in charge is absent every time, and there is no call back. After a few months, if you email strongly, you will be able to log in suddenly for some reason. No matter how many times I tried it, it didn't work. Therefore ① Why did you suddenly become able to log in? ② Why did you keep ignoring the email? When I inquire ① I don't know the cause ② This was the last email I sent! Answer. I was amazed and thought that there was no sincerity. As a borrower, I thought it was safe because it was a major management company, but it was a big mistake.

I made an inquiry about the preview directly from a certain site and from Yamato's website, but there was no sound at all. This is my first time. I was satisfied with the evaluation posted by other people. We will not contract for properties under the jurisdiction of this sales office. Thank you for letting me know before signing the contract.