Honda - Saitama

Personnel changes for maintenance are too early ? I think it would be great if two people couldn't be transferred in a year, even if a trust system was connected. I think it's a dealer only if you can trust the car you purchased for a long time. I'm sorry.

The sales staff and work staff are all very good people, and we can take care of everything about the car.

I bought a new car. There was a delivery ceremony, and we took pictures with our family in front of the new car, received flowers and goods, and sprinkled miki on the tires. I have bought various new cars so far, but it was my first happy experience. HONDA felt that he could be considerate and wanted to continue working with him for a long time. I am very satisfied.

I had a relationship with this shop for several years, but there were many strange points, so I changed to another Honda Cars nearby. The shop I changed is very responsive and I like it because it doesn't seem to be fraudulent. At the Omiya Kita store, we asked for a vehicle inspection and oil change. The question is that it was painted with a stylus at the time of the vehicle inspection. He talked as if he had done good deeds without any signs of being afraid. When asked, "Isn't it strange that you think you've scratched and hidden it in the car inspection? Is it normal to get permission?", "Oh, that's right ~". Also, at the time of the vehicle inspection, I was planning to rent a Fit as a substitute car, but on the day I was given a mini car and said, "I can run even with a mini car ~ lol". When I say "I heard that it's Fit ...", it has an attitude like "It's in the back of the garage ... Hi Hi, I'll take it, Hi Hi". I thought I would never ask at this store, but the other day I realized that there were other frauds. When I did the third oil change at another Honda Cars, I was informed that the first and second oils were of a higher rank. From the beginning, I was asking for "ordinary cheap genuine oil because it doesn't run so much", and the sales person reported that "I put in a cheap one". However, it was a higher-grade item that was actually charged. At the beginning, the price of the oil is not mentioned, only the name of the oil is different on the invoice. I should have noticed there, but I noticed after changing the store. I'm crying and falling asleep. Sell ​​expensive things you don't want and cheat. Such a business exists in the Omiya Kita store. If you read this, you may find something terrifying when you change stores. I hope you can read this and review the Omiya Kita store.

We were able to respond to urgent requests, and the response was good. We will continue to use it in the future.

The person in charge at the beginning of the purchase was good As soon as the person in charge changed, it got worse I don't want to use this place when I buy the next car

I am always grateful for your help. We will leave the vehicle inspection and maintenance to you with confidence. I have never left your store for 28 years since I lived in Omiya! ️