弦楽器工房armonia
4.2/5
★
に基づく 5 レビュー
Contact 弦楽器工房armonia
住所 : | Hisamoto, Takatsu Ward, Kawasaki, 〒213-0011 Kanagawa,Japan |
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電話 : | 📞 +898 | ||||||||||||||
Webサイト : | http://www.armonia-v.com/about.html | ||||||||||||||
Opening hours : |
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街 : | 〒1590 Kanagawa |
西
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西田賢司 on Google
★ ★ ★ ★ ★ |
由
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由良優仁 on Google
★ ★ ★ ★ ★ |
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nobuo seitoku on Google
★ ★ ★ ★ ★ |
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Daiki Yoshioka on Google
★ ★ ★ ★ ★ 修理日に1日掛かるので、事前の予約無しにいつでも引き取りに来て下さいと言われました。一応8月1日に取りにきますと伝えたものの、「気分が変わって翌日に来ても大丈夫ですね?」と確認し、大丈夫ですと言われたので3日後に来ると「事前にお伝え頂かないと困ります」と言われました。オーナーの対応もかなり横暴で、カスタマーサービスの欠片も感じませんでした。新規バイオリンもこちらで購入しようかと検討しましたが、二度と来ません。
Very dissatisfied. The owner simply views customers as cash cows and offers very confusing and dishonest explanations. I asked them to repair my violin, they told me “it’ll take a day to fix it, please drop by any time” - so I told them I’d probably come around August 1 but would it be fine if I stop by earlier in case if I change my mind” they said yes so I visited them earlier than August 1 and got told curtly that I needed to let them know beforehand, and the repair is not ready.
The owner sounded very blunt throughout the interaction as if he were a king that I felt I was not treated as a customer. WOULD NOT RECOMMEND to anyone, I’ll bring my business to somewhere else.
It takes one day to repair, so I was told to come and pick it up at any time without prior reservation. I told him that I would come to pick it up on August 1st, but I confirmed that it would be okay if I changed my mood and came the next day, and I was told that it was okay, so I told him in advance that he would come three days later. I'm in trouble if I don't get it. " The owner's response was quite domineering and I didn't feel any piece of customer service. I considered buying a new violin here, but it never came again.
Very dissatisfied. The owner simply views customers as cash cows and offers very confusing and dishonest explanations. I asked them to repair my violin, they told me “it'll take a day to fix it, please drop by any time” --so I told them I'd probably come around August 1 but would it be fine if I stop by earlier in case if I change my mind ”they said yes so I visited them earlier than August 1 and got told curtly that I needed to let them know Recently, and the repair is not ready.
The owner sounded very blunt throughout the interaction as if he were a king that I felt I was not treated as a customer. WOULD NOT RECOMMEND to anyone, I ’ll bring my business to somewhere else.
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Y
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Y O on Google
★ ★ ★ ★ ★ 長年、合う工房が見つからず、メンテナンス難民でしたが、数年前からこちらの工房にお世話になっています!
修理を依頼すれば、元の状態より弾きやすく、かつキレイに仕上げていただけます。イタリアの有名な工房で修行をされたオーナーの腕は確かです!しかも状況を丁寧に説明していただけるので、信頼してお任せできます。何より音調整の技術が高く、メンテナンス後は楽器が生き返ります!
また弓を購入した際は、予算内で私のバイオリンと相性のいい弓を探していただきました。最近はいい弓が減ってきているとのことでしたが、私の希望する音質が出せる弓を見繕っていただきました!
ちなみに、オーナーの製作したバイオリンを弾かせてもらったことがあるのですが、とても弾きやすく、倍音の多いステキな音でした♪
I was a maintenance refugee because I couldn't find a suitable workshop for many years, but I have been indebted to this workshop for several years!
If you request repair, it will be easier to play than the original state and you will be able to finish it beautifully. The skill of the owner who trained in a famous Italian workshop is certain! Moreover, since you can explain the situation carefully, you can trust it. Above all, the sound adjustment technology is high, and the instrument will come back to life after maintenance!
Also, when I bought a bow, I was asked to find a bow that was compatible with my violin within my budget. It was said that the number of good bows is decreasing recently, but I had you look over the bows that can produce the sound quality I want!
By the way, I once played the violin made by the owner, but it was very easy to play and it was a wonderful sound with many overtones ♪
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