（有）海野ドライクリーニング 本店

He / she finishes to the highest satisfaction. Blemishes and scratches

It seems that the child seat can also be cleaned, so I asked for it ❗

I don't think there are such cleaners. Please inquire under failure.

He / she finishes carefully

Shortly after mid-October, I took my wedding dress and tuxedo for cleaning after the wedding pre-shoot. The lace of the décolleté part is removable, and there was an explanation that it would be an additional charge. Of course that was the case, so I asked for cleaning. I received an explanation that it will take 3 weeks, and when I tell you that the ceremony is in early November, "I will contact you as soon as I can because the ceremony will be over after 3 weeks." Said the receptionist, so I asked for your consent. However, I was told about the date of the ceremony, but I did not get in touch even 3 days ago. I made a confirmation call from here. Is the dress finished? When. Then, the person who responded to the phone was simple "I'm done!" Reply. I asked them to contact me, but I understood that it was a store that had a problem with the cooperation between employees, so for the time being I was convinced that I accepted the dress. If it is up to that point, it is within the range that can be forgiven. But the problem starts here. 18:55 on the night before the ceremony (from the call history of the mobile phone) I was in a situation where the removable décolleté lace couldn't be found anywhere. I called the shop because I thought it might be in a laundry shop. "I closed the store today, so I don't know if you say that now." Replied. Don't you know because I called the shop but it closed? About 1000 question marks appeared, but I was convinced there as I had called after hours. And the second time "I'll check tomorrow morning and contact you." Reply to. Since this is a once-in-a-lifetime event, I really wanted to respond on the day, but as I mentioned earlier, I contacted after hours and decided to believe in the store and wait for contact. And on the day of the ceremony, even after the opening hours, no contact was received. On the day of the ceremony, we don't have the time to call the laundry and confirm, as we are the protagonists. I was often told that I had to carry my cell phone with me because it would be uncool, but it is only once in my life. It's impossible to hold a wedding or just from the reception ... Even if the reception is impossible, just the second party ... I had to wait for the wedding, carrying the cell phone during the wedding reception and believing in the contact, but I couldn't finally get the call. At this point, the distrust of this store was considerable, but this one is still continuing. I gave up 10,000 steps and understood that I was not contacted because there was no item (How many times it is normal for a company to tell customers from the store side and ignore it twice in a row) I can understand if the crime is heavy, but I had no other way to understand this one.) I asked the shop again. Mito is the only shop that can clean wedding dresses, and it is full of distrust, but I went to ask for cleaning after the day of the ceremony. So I dared to ask. "Isn't the décolleté part of this dress right here?" The person in the shop looked a little surprised, but a few seconds after I said I'd try to find it (within 10 seconds) "Is this?" That said, the parts of the dress I made for the wedding once in a lifetime came out. It wasn't about to get angry anymore. It was a little after the closing time, but if you look for it. Please search after opening and contact me. The more I regretted what I really heard, the more I regretted that I asked this shop to clean something important. It's no use hitting the clerk, and I received the décolleté race with sadness. I didn't care so much, so I asked to clean the dress again. I was told that it would take 3 weeks again. Next time I asked from here. "Can you contact me after completion?" The shop replied. "I'm happy. I will contact you after the completion. I will ask for the contact information." Eight weeks have passed since then, but [as a matter of course] I have not received any contact. I think that's what the corporate constitution is like because I have been ignored three times instead of once. Is the dress not completed yet? It was completed, but maybe it was sold at the store ... Is the shop itself gone? I don't think it's particularly surprising what happens to this store anymore. Of course, the shop never made an apology or explanation for this one case. Since it is such a store, please be prepared for any cleaning when using it.

I'm glad that Umino Honten, which has a good reputation for removing stains, has opened a store here as well. It is used according to the purpose.

The finish is wonderful. The shirt is compact and has a moist feel without being crisp. Each one is carefully finished. The service is the best, such as changing the button that was broken at a certain chain store. Recently, there were only chain stores, so I reviewed these specialty stores.