Evergreen Clinic Omiya - Saitama

I made a reservation looking for a place where I could be anesthetized to test for Helicobacter pylori because of gastritis. I made a phone reservation, received an explanation of the meal the day before and the water intake time of the day, and was told to come 15 minutes before the reservation time, and waited for an hour and a half when I went on the day. Moreover, the doctor who consulted told me to take a gastrocamera at a later date. The correspondence with the time of receiving the call and the content of the explanation are completely different, and there is only distrust. I ended up taking a gastrocamera on the same day, but I was asked three times whether to insert it through my nose or mouth. I know I'm busy because there are many other customers, but the response is too terrible. It ’s my first gastrocamera, so I ’m really sorry that I searched for various clinics and made a reservation. I don't want to go again

I have been going to the hospital once a month for several years. Since the end of last year, the situation has been strange. Outpatients, PCR, health examinations, etc. were handled on a floor that was never large, and it was always crowded. It takes at least two hours from reception to checkout every time, and when it's terrible, it's longer. At this time, I wanted to avoid denseness as much as possible, but there were many visitors waiting in a standing position, so the situation was not very good. However, the medical examination was polite, and he reviewed the prescription medicine according to the progress of his medical condition, and he was kind to the consultation, so he had to put up with the pain of waiting and went to the hospital. It changed dramatically whether it was such a state. As I mentioned at the beginning, the situation is strange. This time, it was fairly crowded, but 10 minutes after the reception, I was called and went to the examination that was too smooth. Payment is made in 5 minutes after the examination. It's like coming to another hospital. When I changed last month, it was too smooth at that time, and my surprised memories came back to life. I don't know what's inside, but I'm sure it has greatly improved my posture, staff, and flow. The three examination rooms are fully rotated, the reception staff is renewed, the reservation system is customized, and the accounting machine is upgraded. During this time of turmoil, it is difficult to face the problem and make major reforms from the perspective of the visitor. It's just an apprenticeship. For directors and medical professionals Thank you from the bottom of my heart.

I had a medical examination at the human dock. The waiting room has a partition for each seat, and I felt the consideration for infection prevention and privacy. It was good that the changing room was also a private room and clean. When I asked the nurse about the principle of the "Helicobacter pylori breath test" that I happened to see while collecting blood, he took the trouble to investigate and tell me even though he seemed to be busy. For the gastrocamera, you could choose nasal or oral. He explained the flow of the inspection in advance and clearly indicated what number of processes are being performed, so I was relieved to see the future. With the effect of anesthesia on the nose and throat, I was able to complete it without causing nausea. Of course, I think the teacher's skill was also good. Overall satisfied. The hospital has been crowded all the time, and I can see how popular it is.

Visited the urology department. I am not particularly dissatisfied with the response, but I am dissatisfied with the system. It was said that the test results could be confirmed by telephone, but the doctor would have to wait for a few minutes. Phone bills that increase while you wait. Of course, there is less risk of infection such as corona and waiting time than going directly to the clinic, but at the gynecology department I visited before, the test results could be confirmed online. Not all patients will hear the test results, and only those who still have symptoms and want to see the test should revisit using the test results. In my case, I didn't want to call for a re-examination by myself, and at that point I was dissatisfied with the re-examination fee. I think it costs money to build a system, but if you can make online reservations, can you display the test results? I will think. Why not introduce it to reduce the burden on busy doctors? I think it looks great

I chose this hospital because of its high rating of 5 stars, but as a result, I felt very uncomfortable. I think that the same method as Amazon's Sakura Review is used to take quite awkward SEO measures. I will write in detail so that no more people will have similar feelings. First of all, if you organize the situation on the day, ・ I used the reservation system every 15 minutes, but it took an hour before I was called for a medical examination. ・ Since I came to the hospital because of frequent urination, I thought I had a small water test and had to put up with the toilet. Was handed over another 15 minutes later. ・ There are 3.4 staff members at the reception desk, but no one looks up even if I say I'm sorry. I wasn't told to wait for a while, and I'm confused because I don't have much experience of being ignored at the reception desk of the hospital like this. ・ I had been examined at another hospital before and said that I knew the symptoms to some extent, but I was told to take blood and keep a frequent urination diary for a week before making a decision. I went there because I wanted to get medicine, but I didn't get a prescription. ・ It takes 20 minutes to collect blood and 30 minutes to check out, which takes a total of 2 hours and 10 minutes. If it's a large hospital, I'll be prepared for this much time, but I thought I'd come to a small hospital in the town, so by the time I got home, I was exhausted. Return the inspection cup that was given to you for your home to the reception staff who does not look up and tell you that you will go to a different hospital. ・ The next day, another hospital will see you on time, I got a prescription and alleviated my symptoms. The bill is a little over 1000 yen. ・ It's been a month since then, but when I opened google without feeling calm, I couldn't be skeptical about the number of posts with 5 stars, and at least I posted something that wasn't what I actually felt. It may just happen that you were out of luck due to the circumstances and time of the day. Also, I'm in charge of the pcr inspection now, and I think it's unavoidable that I'm busy. However, the hospital system was not catching up too much, and above all, I had to question the malfunction of the reception desk, so I wrote a long sentence. The test proposal itself may have been a cautious decision, but at another hospital I went to at a later date, the medicine was immediately given by an interview, and the symptoms were alleviated the next day, so it was money and time for me. It was a waste of money. And I read the review of 5 stars again, but this is a high-rated purchase with money, isn't it? Although this hospital praises it in a long sentence, the other posts are short and form-only reviews, but I haven't confirmed all of them because I was discouraged from reading them. .. .. I've heard about SEO consultants specializing in hospitals, but I'm surprised that there are hospitals that I really use. If so, it's pretty bad, at least I'll never do it again, and those who read this shouldn't really go. ..... Postscript: The morning after I wrote this, I received a reply from the hospital in the name of the director, but it felt like the same fixed phrase + a slight change to other people. From the speed of the response, I knew that I was still eager to take SEO measures. Also, when I sort the reviews from the lowest to the lowest rating and read the reviews, many people who have the same experience as me write ... It seems that I didn't happen to be out of luck. Some people were paid for unnecessary tests. In my case as well, the urine test gives results on the spot, and although it is a symptom that can be sufficiently judged by the test, I feel that I was paid for unnecessary blood sampling. Even accepting the pcr test seemed like money, lol Please take my voice seriously ...

I had a PCR test with my son who was ill. There is no pediatrics department, and treatment and prescriptions for children under elementary school age are not possible. I was aware of this and had a medical examination only by examination, but at the time of the interview, the teacher was concerned about "Is there an antipyretic?" There were quite a lot of patients on the day, and I think I was quite busy, but the receptionist and the nurses were kind and polite from beginning to end. At a later date, the results were hard to come out and I had to call many times, but every time I responded politely. In the end, I was asked to call after the consultation hours, but I was pleased with the fact that it was negative at that time, and I was impressed until the end.

Both doctors and nurses were enthusiastic. I don't think the receptionist's attitude is bad either. However, I was worried that the waiting time for accounting was long. I think it can't be helped if there are so many customers. The medical examinations proceeded smoothly because we had three medical examinations. I did a gastrocamera and was able to do it completely asleep. I don't remember at all, and the explanation after the inspection was dull, so I asked the results again at a later date. I had a stomach ache, but the medicine I received completely improved it. I will continue to see if there is anything else.

I was worried about the first human dock in my life, but the nurse kindly guided me from the reception to the time I returned, so I was able to finish the examination comfortably. There were various inspections, but they proceeded politely and quickly, so when I noticed, it felt like it was all over. In the clean hospital, many people came to receive it at the same time, but I was relieved that I was taking thorough infection control measures such as sterilization and squeezing. The human dock itself has a good image, so I would like to go to check it regularly.