Dokomo Shoppukokoria Tama Center Shop - Tama

You can always feel relieved with a kind response. Because of that, many people are old.

Ask for repair of my husband's smartphone I went ? Just for clerical work Various from the customer's point of view Suggested ? A male staff member called Mr. Yamada It was, but the nails were also cut properly There was also a feeling of cleanliness. The voice was loud and fluttering It was good ? I was in charge again I hope you get it! ️

4/2 (Friday) I went to the current contract cancellation procedure, which is hindering the Ahamo procedure. Wife and daughter. The arrogance and lack of understanding of the male clerk makes me sick. After all, the attitude of coming after making a reservation at a later date. Is this store okay? If it doesn't improve as it is, why not make a complaint to DoCoMo itself? This clerk shifts responsibility to the customer for not being able to respond due to lack of knowledge. This is an Akan level as a store, as it felt like a high pressure for the elderly who had to go through the procedures in the previous order. Everyone avoids young male clerk Please take it. Around March 2016, a major carrier, OOOOOO, introduced an evaluation system that included forced closures, and the skeleton is as follows. 〇〇〇〇〇〇 ranks each shop operated by the agency according to the sales performance of various services and products, and then ranks the shops in five stages of S, A, B, C, and D by relative evaluation. doing. This store evaluation is monthly. If you get a D rating three times in 6 months, it will become a "low rating store", and after a certain period of preparation for closing the store, measures will be taken to forcibly cancel the agency contract. Two C evaluations are counted as one D evaluation. In addition to the store evaluation, there is also an owner evaluation for the agency, which is determined by the results of all the stores that operate. This is once a quarter, and is evaluated on a 5-point scale from S to D, similar to the store evaluation. If you get a D rating for the second consecutive term, you will be virtually deprived of the management rights of all stores. (Source: Toyo Keizai) If you assume that the above is the same for other major carriers, you can also assume that this response is a company-wide stance as Oyamada Co., Ltd. (DoCoMo Shop Cocolia Tama Center operating company), so please be careful.

He kindly taught me. It was very easy to understand. Thank you very much.

The female clerk was polite. But, but A male clerk? Part-Time Job? Tokoro would have been sent to the hospital without his wife ... Looking at the upper color? What are you doing? I don't know which one is the customer! For customer questions "e? I don't know? 』\ I'm listening because I don't understand! ?? ? I thought I'd crush the jaw so that I couldn't talk again, but when my wife immediately suppressed it, another female clerk responded, so the stupid man didn't have to be hospitalized. This is also an unpleasant story only for those who have a rank in karate ... I have to come here again.

Commercial facility of Tama Center. Mitsukoshi is included in the underground groceries, and there are many good ones.

I went without a reservation because my smartphone was submerged, but they responded politely.

[Caution] A few years ago, my father in his 60s bought a new smartphone here, but he did not explain the monthly support discount and found a history of buying smartphones for 30,000 yen at once for 70,000 yen. Did. It seems to be a store that has a policy of pulling money by opening sales to the elderly without explaining the discount system to the information vulnerable. It's an official docomo shop, so it seems that I trusted it. The docomo shop at my nearest station will be friendly and offer the least costly proposals, so is the sales quota of this store strict? I think we are thinking only about ourselves. We recommend purchasing at other stores. Please be careful of everyone in the area who is consulting with smartphones here.