Docomo Shop Takasakikita Shop - Takasaki

3.1/5 に基づく 8 レビュー

Contact Docomo Shop Takasakikita Shop

住所 :

2 Chome-11-2-2 Tonyamachi, Takasaki, Gunma 370-0006, Japan

電話 : 📞 +88
Postal code : 370-0006
Webサイト : https://shop.smt.docomo.ne.jp/shop_detail/0300306609600/index.html
カテゴリ:

2 Chome-11-2-2 Tonyamachi, Takasaki, Gunma 370-0006, Japan
加藤武男 on Google

此の店舗だけでなく、用事があって電話しても電話にでない‼️何処の店舗も同じですね。結局店舗まで出向く羽目に‼️
Not only in this store, but even if you have a business and you call, it is not a phone call! ️It's the same at every store. After all, I had to go to the store! ️
M
M O on Google

先日、機種変更しました。担当の店員さんはとても丁寧に詳しく接客してくださいました。が・・・後日、契約内容と異なるメールがdocomoから来て、確認にお店へ行ったらお客はほぼいなく店員余って暇そうにしてるのに副店長らしきチャラい女店員が、きちんと話を聞いてくれず相談にすらのってくれませんでした。 あまりにも対応が悪すぎて退店し、後日高崎中央店で同じ質問をすると、とても丁寧に分かりやすく親身に対応してもらえました。 もうどんなに忙しくても高崎北店には行きたくありません。
I changed the model the other day. The clerk in charge handled the customer very carefully and in detail. However, at a later date, an email different from the contract content came from docomo, and when I went to the store to check it, there were almost no customers and the clerk seemed to be free, but the clerk like a deputy store manager talked properly He didn't ask me or even consult me. I left the store because it was so bad that I asked the same question at the Takasaki Chuo store later, and he was very polite and easy to understand. I don't want to go to the Takasaki Kita store no matter how busy I am.
大澤直人 on Google

今日で二週連続で店にスマホトラブルで伺ったが、この店は予約なしで来たら、大変な思いをします。確かにドコモは原則予約制ですが、この予約が大変?? 電話予約をしようとしたら、何度電話しても(只今電話が込み合ってより電話に出られません)の案内で、ぜんぜん繋がらない??? やむなくWebから予約。店に行ってわかりましたが、電話が鳴ってもスタッフが電話にでる気がない‼️これではドコモはいづれ嫌われる
I visited the store for two weeks in a row today due to smartphone trouble, but if I come to this store without a reservation, I would be very sick. It is true that DoCoMo requires reservations in principle, but this reservation is very difficult ?? When I try to make a phone reservation, no matter how many times I call (I can't answer the phone because the phone is busy right now), I can't connect at all ??? I have to make a reservation from the Web. I went to the store and found out, but the staff doesn't feel like answering the phone even if the phone rings! ️ This dislikes DoCoMo
ナカジマセイイチ on Google

若い女性が、親切&丁寧に対応してくれました。
A young woman responded kindly and politely.
y
yuu on Google

女性の店員さんはとても親切◎ 男性店員の態度は最悪。 こんな酷いドコモショップは初めてで驚きました。
The female clerk is very kind ◎ The attitude of the male clerk is the worst. I was surprised at such a terrible docomo shop for the first time.
長部美優 on Google

予約していたので待つことなかったです。分かりやすく的確に対応してくださいました。こちらの希望に合ったプランで対応してくださり満足です!
I had a reservation so I didn't wait. They responded in an easy-to-understand and accurate manner. I am satisfied with the plan that suits my wishes!
シャーリーテンプル on Google

受付からして態度が横柄、docomoは30年近く使っているが高崎北店は最高に態度、マナーが悪い。特に男性店員のT井の接客態度は最悪、こういう者は店舗で接客させてはいけない。 もう二度と行かない
The attitude is arrogant from the reception, and although docomo has been used for nearly 30 years, the Takasaki Kita store has the best attitude and bad manners. In particular, the male clerk's attitude toward customer service is the worst, and such a person should not be allowed to serve customers at the store. I will never go again
ターナーキャディ on Google

Bad service, took my phone in because it had crashed and the excuse the staff member gave me was it's the same as computers and these things happen. I had taken it in 2 weeks before and they said nothing was wrong with it. I'll be calling customer service to see if they'll do something.

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