Docomo Shop Minamikashiwa Ekimae Shop

Name: Docomo Shop Minamikashiwa Ekimae Shop
Address: Minamikashiwachuo, Kashiwa, 〒277-0075 Chiba,Japan, 〒１Ｆ Chiba, Japan

3.1/5 ★ に基づく 8 レビュー

Contact Docomo Shop Minamikashiwa Ekimae Shop

住所：

Minamikashiwachuo, Kashiwa, 〒277-0075 Chiba,Japan

電話：

📞 +888

Webサイト：

https://shop.smt.docomo.ne.jp/shop_detail/0300306634100/index.html

Opening hours :

Saturday	10AM–8PM
Sunday	10AM–8PM
Monday	10AM–8PM
Tuesday	10AM–8PM
Wednesday	10AM–8PM
Thursday	10AM–8PM
Friday	10AM–8PM

カテゴリ：

携帯電話店 ,

街：

〒１Ｆ Chiba

Minamikashiwachuo, Kashiwa, 〒277-0075 Chiba,Japan

Best Cell phone store in japan

佳	佳幸 on Google ★ ★ ★ ★ ★ ここはレベルの低い店店員は勉強不足の人間ばかりで、乗り換え可能な他社の機器か確認もしないで無理矢理に契約をすすめてきて、契約後にできないことが発覚しても責任は取れないと平気で言ってきた。自社の料金制度についても把握ができておらず、その場しのぎの無責任で都合のいい説明をして、後日違う人間が対応すると、前の人間が言ったので自分には責任がない、わからないという対応。契約書も誤字脱字が多く、間違いだらけの原本を印刷して使い回しており、細かい対応は一切できずコンプライアンスも守れていない。非常にレベルが低く、店員も雑な対応ばかりで気持ちの悪い店舗である。 This is a low-level store The clerk is all people who haven't studied enough, and he forcibly recommended the contract without checking if it was a device of another company that could be transferred, and he said that he could not take responsibility even if he discovered that he could not do it after the contract. I haven't been able to grasp the company's fee system, so I gave an ad hoc, irresponsible and convenient explanation, and when a different person responded at a later date, the previous person said that I am not responsible, I do not know Correspondence. There are many typographical errors in contracts, and the originals, which are full of mistakes, are printed and reused, and no detailed measures can be taken and compliance is not maintained. The level is very low, and the clerk is also uncomfortable with all the care.
a	akiko yamada on Google ★ ★ ★ ★ ★ 残念。説明なしに姿を消し、待たせる。予約した内容の説明が受けられない。知識不足。清掃が行き届いていない。警報が頻繁に鳴って落ち着かない。 Too bad. It disappears and waits without explanation. I can't receive an explanation of what I have booked. Lack of knowledge. Not well cleaned. The alarm sounds frequently and I'm restless.
K	KAJI裕美 on Google ★ ★ ★ ★ ★ 携帯の修理のためオンライン修理のキットを取り寄せた。どうしてもSIMカードが取り出せなかったので店頭まで行って取り出してもらった。「ちなみに画面操作できないとデータは移行できないですか？」と聞いたら「そうですね。」「諦めてデータは棄てるしかないですか？」「画面が操作できないとデータは取り出せません」との返答。家に帰って、壊れた携帯のデータを消去してから郵送と書いてあったが画面操作できないので修理センターに電話で問い合わせた。その際、データ復旧サービスがあるのはご存知ですか？と。画面が操作できなくてもdocomoショップ等で復旧できるサービスもあります、と！なんであの受付の女性はその提案すらしてくれなかったんですか？態度もちょっと人を小バカにしたようで感じが悪く、若い子はダメだなと思ってしまった。受付だけやってる人なのか？ちゃんとした返答ができる人をおいて下さい。 I ordered an online repair kit to repair my cell phone. I couldn't take out the SIM card, so I went to the store and had it taken out. When asked, "By the way, can data be transferred if the screen cannot be operated?", "That's right." "Is there no choice but to give up and discard the data?" "If the screen cannot be operated, the data cannot be retrieved." When I got home, I erased the data on my broken cell phone and then mailed it, but I couldn't operate the screen, so I called the repair center. Did you know that there is a data recovery service at that time? When. There is also a service that can be restored at docomo shops even if the screen cannot be operated! Why didn't the lady at the reception even make the suggestion? The attitude seemed to make people a little stupid, and I felt uncomfortable, and I thought that young children were useless. Are you the only receptionist? Please leave someone who can respond properly.
a	akk on Google ★ ★ ★ ★ ★ 他社からの乗り換え時に、ポイント入るから直ぐに乗り換えた方がいいと言われ、Ｄカードゴールドも入会したのに、ポイントは入らなかった。その後お店でこの件について直接来店したら長時間待つし、挙句の果て直ぐには対応出来ないから後日来店なる。スタッフの対応も最悪、そちらの不備なのになぜ長時間も待たなければいけないのか、ありえないです。これでポイント入らなかったら、詐欺にあったと同じ。最悪。 When I changed from another company, I was told that I should change immediately because I got points, and even though I joined D Card Gold, I didn't get any points. After that, if you come directly to the store about this matter, you will have to wait for a long time, and after all, you will not be able to respond immediately, so you will come to the store at a later date. The staff's response is also the worst, and it is impossible why you have to wait for a long time even though there is a defect. If you don't get points with this, it's the same as if you were fraudulent. worst.
こ	こんたゆみ on Google ★ ★ ★ ★ ★ 対応も親切で知識豊富なスタッフが多い。人により、知識や接客対応の格差があるのは事実だが、感じ悪い人はいない。 There are many staff who are kind and knowledgeable. It is true that there are differences in knowledge and customer service depending on the person, but no one feels uncomfortable.
渡	渡辺大 on Google ★ ★ ★ ★ ★ とにかく店員の質が悪い。教育を一切していないんだろうという感じ。何度行っても接客が良くならず成長が感じられない。予約して行っても待たせるのは当たり前。待たせる事に対して謝罪も無いし、順番が回ってきてもお待たせいたしまして申し訳ございませんの一言も無い。 Anyway, the quality of the clerk is bad. I feel like I haven't been educated at all. No matter how many times I go, the customer service does not improve and I cannot feel the growth. Even if you make a reservation, it is natural to make you wait. I don't apologize for making you wait, and I'm sorry to have kept you waiting even if it's your turn.
h	h “ステーキ弟子” o on Google ★ ★ ★ ★ ★ 長身の女性でしたが、接客態度が最悪。何度も断っているのにも関わらず高圧的に商品を勧められ、待たされていたので時間が無く、仕方なく商品を購入。こちらの言い分は一切聞く気がない。また、客を見下しており「なんでこいつは私の話がわからないの？」と言った雰囲気を出してくるが、そもそも話の筋が通っていなく論理的な会話が出来ない。こちらの質問に対して終始的外れな返答をしてくるためストレスが溜まった。非常に不愉快な思いをした。こちらには2度と訪れません。 Although she was a tall woman, her customer service attitude was the worst. Even though I refused many times, I was offered a product with high pressure, and I had to wait, so I had no time to buy the product. I have no intention of listening to this statement. In addition, he looks down on the customer and gives an atmosphere of "Why doesn't this guy understand my story?", But in the first place, the story doesn't make sense and I can't have a logical conversation. I was stressed because I answered this question all the time. I felt very unpleasant. I will never visit here again.
関	関敏明 on Google ★ ★ ★ ★ ★ Good job?