Docomo Shop - Ichikawa

Name: Docomo Shop - Ichikawa
Address: 昭和産業本八幡ビル 1階 2 Chome-4-10 Higashiowada, Ichikawa, Chiba 272-0026, Japan, 272-0026, Japan

3.1/5 ★ に基づく 8 レビュー

Contact Docomo Shop

住所：

昭和産業本八幡ビル 1階 2 Chome-4-10 Higashiowada, Ichikawa, Chiba 272-0026, Japan

電話：

📞 +89

Postal code :

272-0026

Webサイト：

https://shop.smt.docomo.ne.jp/shop_detail/0300301806800/index.html

Opening hours :

Saturday	10AM–7PM
Sunday	10AM–7PM
Monday	10AM–7PM
Tuesday	10AM–7PM
Wednesday	10AM–7PM
Thursday	10AM–7PM
Friday	10AM–7PM

カテゴリ：

携帯電話店 ,

昭和産業本八幡ビル 1階 2 Chome-4-10 Higashiowada, Ichikawa, Chiba 272-0026, Japan

Best Cell phone store in japan

R	RIN A on Google ★ ★ ★ ★ ★ ものすごく接客態度が悪いです。『よろしくお願いします』とカウンターのスタッフに声をかけても無反応。最後にカウンターから離れる時も『ありがとうございました』等の声かけはゼロ。徒歩で行ける1番近いショップでなければ絶対行きません。 The customer service attitude is extremely bad. There was no response even when I called out to the staff at the counter saying "Thank you." Even when I left the counter at the end, there were no voices such as "Thank you". I will never go unless it is the closest shop that can be reached on foot.
西	西尾浩一 on Google ★ ★ ★ ★ ★ コロナ対策の一環で基本的に来店予約が必要です。来店予約しないで行くとかなり待たされるかもしれません。そのため店内は空いており安心して利用できます。スタッフの方も丁寧な対応です。もう少し駅に近いと便利だと思います。駐輪スペースはあります。 As part of the corona measures, you basically need to make a reservation. If you go without making a reservation, you may have to wait a long time. Therefore, the store is vacant and you can use it with confidence. The staff is also polite. I think it would be convenient if it was a little closer to the station. There is a bicycle parking space.
山	山下智輝 on Google ★ ★ ★ ★ ★ 先日、新規契約をした者です。そこで、働いている篠崎というスタッフの対応がだるそうで最悪。対応されている身としては不愉快。代理店のコナン販売株式会社に電話で、直接クレームをいれました。もう二度と利用しません。 The other day, I made a new contract. So I'm working Shinozaki It seems that the staff's response is sluggish and it is the worst. It is unpleasant for me to be supported. To Conan Sales Co., Ltd., an agency I made a complaint directly over the phone. I will never use it again.
M	Mizugaki Yoshitaka on Google ★ ★ ★ ★ ★ 入店するなりいきなり、受付担当が凄い剣幕で「予約していないから受付困難だ」と騒ぐ。実際には電話したけどブツッと電話を切られたので直接来店したのに。前の女性には「時間が見えないから翌日になるかも」って、殆ど脅迫調…。店内にはそれ程お客様も見えず。女性店員さんはポスターの交換中。結局入店から退店まで30分。(駐車券で確認) 予約リストが有れば待ち時間ぐらい予測できようもの。困難なのは店員の業務遂行能力では？ As soon as I entered the store, the receptionist made a noise with a great swordsman saying, "It is difficult to accept because I have not made a reservation." I actually called, but I was hung up so I came directly to the store. The woman in front said, "I can't see the time, so it may be the next day." I can't see so many customers in the store. The female clerk is exchanging posters. After all, it takes 30 minutes from entering the store to leaving the store. (Confirm with parking ticket) If you have a reservation list, you can predict the waiting time. Is it difficult for the clerk to carry out the work?
y	yaya on Google ★ ★ ★ ★ ★ ドコモは威張っていて殿様商売とはここの事でしょうか？接客対応　改善して頂きたいです。入店してもいらっしゃいませもなくスタッフの教育が出来てないのか? 責任者が良くないのか？心配ですね。接客業なのでちゃんとして欲しいものです。店員の対応一つで心象は全然違うドコモはやっぱり最大手の驕りがある docomoブランドと言うことで、気分を悪くすることなく伺いたいものです。対応の悪さが目立ちます。スタッフ教育が全く出来ていません。都内で対応の良いショップを探してわざわざ行かなくてはなりません。とても残念です。 DoCoMo is arrogant Is the lord business here? Customer service support I would like you to improve. You don't even have to enter the store Isn't the staff educated? Is the person in charge not good? Makes you worry, right. Since it is a hospitality business, I want it properly. The clerk's response is completely different After all docomo has the biggest sword By saying the docomo brand, you don't feel sick I would like to ask. Poor correspondence is conspicuous. Staff education is not done at all. Looking for a good shop in Tokyo I have to go all the way. It is very disappointing.
c	canon dj on Google ★ ★ ★ ★ ★ 窓口対応した男が大声個人的状況と情報を話すので、右窓口のお客さんたちがぎょっとした顔でしばし見ていた。もちもん私も晒し者にされているようで気分が悪かった。不明点を投げかけると「このPCでは分かりかねます」「詐欺かもしれません」「docomoからの書面が届いていないのもわかりません。住所変更知らせてないんじゃないですか」「予約番号を引き直して並んでください」などと返答。何の根拠もなく、知識のない返答するくらいの客対応なら、不快感を与えることのない機械にした方がまだましなのでは？一時期ニュースになった市川インター店？くらいひどい店舗です。 The man who responded to the counter talked loudly about his personal situation and information, so the customers at the right counter were looking at him with a frightened face for a while. Mochimon I felt sick because I seemed to be exposed. If you ask any questions, "I can't understand on this PC", "It may be a fraud", "I don't know that the document from docomo hasn't arrived. You didn't notify me of the change of address." Please fix it and line up. " Isn't it better to use a machine that does not cause discomfort if the customer is to respond without any grounds and without knowledge? Ichikawa Inter store that became news for a while? It's a terrible store.
柴	柴田・ on Google ★ ★ ★ ★ ★ 案内をしている１つ結びの女性店員の態度が高圧的、、そして雑、、他の客への質問の仕方が怒ったような感じでした。その客は不快な思いをしたのでは、、。客への接し方とは思えなかったです。悪い意味で驚きました。 The attitude of the one-knot female clerk who was guiding me was overwhelming, and I felt angry about how to ask other customers questions. The customer felt uncomfortable ,. I didn't think it was a way to treat customers. I was surprised in a bad way.
J	Jesse Sensei on Google ★ ★ ★ ★ ★ Place was very busy and had to schedule an appointment for another week or wait over 5 hours