Cycle hero Namba - Osaka

I asked for a normal bicycle gear repair and was told, "I will try to receive parts that can be used for repair, but I do not know if I can fix it. Even if I can not fix it, I will have you pay for the parts in stock." I refused, as expected. It's a frank impression, but I thought it was unreliable.

Can repair minor bicycles +4 Request repair charges without prior notice-4 Cashless is OK! (PayPay etc.) +2 The environment is clean and staff friendly. +1 The shop environment was clean and staff friendly. I was able to repair it immediately. Moreover, cashless payment is huge. This is the only thing that users other than Mamachari can do near repairs. But there are problems. I want customers to signal before requesting a fee. I'm not asking you to have it repaired right now, just lightly screw on it and don't suddenly make a charge. I think this is an unreasonable business. In addition, many people who use DIY other than Mama Chari such as MTB and road bikes enjoy DIY. This would not be good.

I bought a cheap cross bike for about 30,000 yen, but the brake settings were loose and I had to hold it quite a bit before the brakes would work. I think this is to get the repairs done early and make a profit. It is very disappointing. You won't use it anymore.

If you have a cheap bicycle (about 30,000), you won't get a proper partner. Even if I ask you for a quote because it is a company after purchasing consultation, thousands of yen was requested as a price quote. It's not a repair quote, but a quote for a new car purchase...

For beginners. This shop is not recommended especially for those who want to start riding a bicycle. There are bicycle shops around, so that is better. ・ Those who do not want a sincere response. ・ Those who can afford to pay as much as they want. ・ Those who do not feel anything even if they waste their time. Recommended for those who apply to the above. Write down the reason and event that you thought so. One day I happened to find it and was thinking about changing the tires of my bicycle, so I entered the store. I went around the store and saw a bicycle. There was a lot from ordinary bicycles to roads. When I saw the atmosphere inside the store I asked the clerk to ask about the estimated amount of tire replacement. I am riding a cross bike. When asked, "Is there a guideline for tire replacement (both front and rear wheels)?" The answer is "I don't know until I see it." I was used to the fact that many bicycle shops have a bad attitude, so I asked an additional question. "I'd like to know a guideline because the fee system is fine." "You can't tell unless you look at your bicycle." Even if you explain the model name and specifications "I don't know until I see it." Hmm. I was wondering When asked, "Do you mean that there is no fee system?" "There is a system (laughs) However, it depends on the tires that the customer chooses, and the price changes depending on the bicycle you are riding, so you can't tell until you look at it." Then I thought I could say that system ... When asked, "Have you ever had a track record of changing tires on a cross bike?" "There is" "Do you know how much it costs at that time?" "No, even if I tell you that, it depends on the bicycle, so I can't understand until I see it." "I just want to know the standard. It's really fine." "Well, it's about 20,000, but the parts cost is a plus, but it's not final." I thought it wouldn't be a story, so I left the store. I visited at [[I just want to know the estimated amount]], so why should I feel uncomfortable as if I was listening to the quibble of a child? Is this the wrong guest for me? Is it rude to ask for the estimated amount? Also, what do you exchange for 20,000 yen when you change tires? (smile) Of course, if you have that much service and aftercare, you can be convinced. By the way, it's an important bicycle as a gift, so I wanted to leave it in a reliable place, so I went around several bicycle shops. For your information. It depends on the grade of the tire to be replaced, but it was less than 10,000 yen everywhere. Regarding attitude ... What are you looking at from above? The customer and the clerk will be on an equal footing. It is a customer service that can only be thought of as making a fool of the customer. It may be an approach that does not lead to complaints later, but it is too suspicious for a business that can not give a guide. I got a glimpse of something like an umbrella for beginners, whose price is still sweet. That kind of business isn't very good at this time. However, I'm glad that I asked for a guide and left the store. It only takes 5 minutes. Even if the clerk is such a special person, it is a bicycle shop that does not have education, management, sharing, and cooperation. But I think you can use it for puncture repair and other work that anyone can understand. It is an unreliable shop in terms of customizing your precious bicycle. You don't need to apologize for this reply. I don't use it anymore. However, for those who are worried after seeing my review, I think it would be better to express an improvement plan and implementation details for the clerk education as a specific bicycle shop. However, I stopped the work of the clerk. Thank you to the clerk for your support. that's all.

A staff member named Mr. Ono was very polite and responsive, and I enjoyed looking around the store. Last time, I received advice from Mr. Ono that I should buy a cycle computer and change the pedals. This time, I consulted about components and frames, and also told me where Kansai is easy to drive. It's a little far from my home, but it's fashionable and I'd love to visit again!

I asked for a regular inspection. They responded amiably in the morning, but when I went to pick them up at night, the staff would check the maintenance and give me some advice and repairs if I was interested, but the closing time is 20 ~ on that day. It wasn't about 30 minutes ago at all, and it was a little uncomfortable. The rear wheel of the bicycle was replaced, but I was planning to have the brake position corrected, but hasn't it changed? It was a return with the saddle raised. Since I have a child on board, I dared to lower the saddle so that I could get my feet on for safety, so I raised it and returned it, so I went home as it was. Depending on the staff, I think there is a difference between those who respond very kindly and politely and those who do not.