Cybozu

Bad sense of CM

It was good. I like Cybozu ♪ I think that it is more than 10 years ago, but when I introduced groupware at a company that worked at that time, I remember that my boss was wondering whether to use Cybozu or Lotus Notes. This time, I was disturbed by a place called Cybozu's introduction consulting cafe whether Kintone should be introduced with CRM instead of groupware, but the impression of the direct marketing department who responded was really good is. I read the problem here clearly and explained clearly whether Kintone, Garoon, and Mailwise can solve it. In conclusion, in one case that I am receiving, I decided to use Cybozu's Kintone, Garoon, and Mailwise, and the talk is proceeding in the direction of contracting with SE to narrow down the business requirements finely. By the way, I'm not a Cybozu Rotator (laughs). I didn't know much about Kintone until a few days before the meeting. I got an estimate of how much it would cost if I had a friend engineer make a CRM from scratch, but it wasn't exactly Kintone. The price, design, usability, range of customization, reliability, etc. Of course, because Kintone is a highly versatile CRM, customization is required according to business requirements, and there are some parts that can not be handled only by standard functions, but the parts that are supported by so-called programming are Kintone in I was advised to make a contract with an engineer who is good at developing and customizing. In fact, I recommend it, but I am relieved that I can get all the functions I want at a price that is not cheap compared to the cost of making it from scratch. If you are spending time on Excel, handwriting, hand calculations, etc. in customer management, I think Kintone is recommended. Above all, please go to Cafe for introducing Cybozu. You can get a full consultation for free, and the introduction cost is cheap. If you are losing hours every day by handwriting or hand calculation, how much is the company's annual loss? Managers who understand this may have implemented some sort of CRM, but in some industries, many companies may not be able to use these tools. Cybozu Kintone is recommended. If you are considering CRM and have seen this post, we strongly recommend that you apply for the Cybozu Consultation Cafe.

I imagined I could work in an office like this. The concept that aimed at a place of relaxation for all employees, partners, and customers was wonderful.

It's played in a commercial called Kintone here, but it's really the worst. The officer of the settler (who is from sales and is not a specialist) says, "Is there such a problem? You can solve it." Rather, the problem gets worse. When the practitioner asks a question, the story does not proceed with "It is a specification" or "Ask the plug-in provider". It is said, "I introduced it, but it doesn't solve the problem." It looks cheap on a monthly basis, but it's actually quite expensive when converted to a monthly lease due to an increase in the number of people. I can't trust the services for small and medium-sized enterprises that are commercialized on W〇S.