cars奈良中央 - Tenri

The staff was very responsive and made the price better than a regular dealer, so I purchased the car by prompt decision. There was also a cafe in the store, and it was comfortable to listen to stories while relaxing.

I am very pleased with the support and the purchase at a higher price than I expected. Since it was the first car I bought, I felt a little lonely at the end, but it was good to trade here.

The desired car type was found and I was satisfied. The staff was very relieved, but when I saw gasoline at the time of delivery, the remaining amount was one digit. Maybe because of the price cut? I was sorry about gasoline, but I changed my mind to the kindness that followed. After all it was good to purchase here. Thank you very much.

When I was considering a transfer, I was able to get various consultations and purchase the desired model. The merit and demerit, the things that you are worried about, etc., were explained in detail and I was able to leave it with confidence. I would like to ask you to follow up in the future ^ ^ I really like the shop because it looks like a stylish cafe, and I highly recommend it!

In order to change cars, we asked four companies, cars Nara Chuo, YUPO, NEX, and BIC, to come at the same time and make a purchase assessment through the online purchase site. Since my car was a Toyota car, there were many options such as safety devices, but cars Nara Chuo was the only company who checked the options that I could not understand from the outside. Then, they offered the purchase price 120,000 yen higher than other companies, and evaluated the value of the car they took good care of. The vehicle price was also transferred to the account on the morning of the payment day. There are some dry comments in this review, but I ・ I came earlier than any other company on the assessment day. ・ Check the purchased car in detail and evaluate the car. ・ The vehicle price was also transferred promptly. I added ☆ 5 for the reason. Thank you to Mr. Sawano for taking care of us this time.

I came to the office because I was considering changing cars. I didn't know the parking lot because there were a lot of cars in front of the store, so I went to the store using a nearby paid parking lot. ① About the office cafe I think it's very fashionable that the office and waiting room are cafes, but when I was guided to the counter, I wrote "What would you like to drink?" And the price of the menu. There is resistance to be introduced as it is. Even if it proceeded in the same way as the cafe, I just came to consider purchasing a car, so I said "please" as a matter of course without saying "I will provide it for free". I felt unfriendly even if I was guided. ② Don't ask for your "name". Business negotiations proceed. I don't know if the store is busy or if I haven't filled out a pre-filled form to emphasize speed, but the negotiations proceeded without being asked for my name. When I received a business card, it was very unpleasant for me to say something like "As a father" when I asked "Are you sure you want your name?" (I have a child. (Because it is not) ③ I told him the car I saw online through my cell phone, but the car was wrong. The person who responded was misunderstood that it was a person of the same model and a similar color, and he told me with the wrong price, "If that car, attach a navigation system and it will fit in about 10,000!" Later, I found out that it was a mistake, but without any apology, all I had to do was say, "This car, the navigation system was attached!", And of course, even if the amount of money that was said earlier is higher, nothing There is no apology. It's also a problem that I'm asking you to show me a picture of the product in the store, but I can't understand and understand it, but I think it's even more problematic that I don't apologize for making a mistake. ④ I couldn't see the target car until the end. I'm sorry about coming without an appointment, but even an hour and a half after I came to the store, I wasn't told that I was ready. I went into a business talk about the amount of money earlier, and I said a lot, but I didn't see the target car until the end. ⑤ Criticism of other companies I was criticized by other companies in the flow of "I was in XXX before, and how to sell there". I don't know if the company is supposed to do business with that kind of policy, but I wasn't impressed by the way people criticized other companies and often said their company. ⑥ Remark that "has power" I understand that they will make an effort to lower the price, but they said, "I also have power in this company!" And "I will use power to lower it!" I don't feel good. Regardless of whether you really do your best, it feels better to say, "Please consult with the company and meet your wishes as much as possible." To be honest, I thought, "Take charge of the store manager right now and lower it." I told the person in charge about some of the problems (1) to (6) above, and said, "I'm sorry, but I also have a desire to buy trust, credit, and peace of mind from the store, which is impaired. It seems that it has been done, so please do not talk about this time, "he said and opened the store. Before leaving the store, there was a saying, "I'm sorry. It's true that I made a mistake, but it's also a thing of the past, so I'd like to recover from here." I was keenly aware that I wouldn't understand even if I said. I can't say "I'm sorry" instead of "I'm sorry". He calls himself "the past" of his mistakes. As a salesman, I think it's wonderful that the word "recovery" still appears in this situation, but this word was a blow to me. I thought I would send the store manager instead of the person in charge, but I didn't like it even if I thought it was a [complaint to lower the price], so I contacted the head office. I haven't made many complaints or complaints in my life, but I think this is the first time I've been disappointed with the response. It seems to be a company with many employees, so I would like the entire company to reconsider the customer service of its employees so that customers can make purchases comfortably.

It was a beautiful store with a cafe. The clerk's response was very good, the explanation was easy to understand, and even I, who had no knowledge, proceeded smoothly without any problems. Thank you very much. If there is anything else, I would like to go to the cars Nara Chuo store.

I found the car I was looking for, so I went to the store and decided immediately. The reason for the prompt decision was that the car was in good condition, and the clerk's response was very good and the explanation was easy to understand. The person in charge was also reliable in terms of insurance.