Big Motor Kusatsuten - Kusatsu

Name: Big Motor Kusatsuten - Kusatsu
Address: 83-1 Kinokawacho, Kusatsu, Shiga 525-0051, Japan, 525-0051, Japan

4.6/5 ★ に基づく 8 レビュー

Contact Big Motor Kusatsuten

住所：	83-1 Kinokawacho, Kusatsu, Shiga 525-0051, Japan
電話：	📞 +8
Postal code :	525-0051
Webサイト：	https://www.bigmotor.co.jp/guide/%3Fid%3D396
カテゴリ：	Car repair and maintenance , Used car dealer ,

83-1 Kinokawacho, Kusatsu, Shiga 525-0051, Japan

Best Used car dealer in japan

k	kaya ano on Google ★ ★ ★ ★ ★ 今回、初めて購入させて頂きましたが、迅速なご対応頂き満足しました。ありがとうございました。また購入するときはお世話になります。 I purchased this for the first time, but I was satisfied with the prompt response. Thank you very much. In addition, you will be taken care of when purchasing.
ひ	ひろみ on Google ★ ★ ★ ★ ★ 今回、初めての売却でしたが大西さんの頑張りで、大変満足出来る値段で売ることが出来ました。とても丁寧な接客で、もし、再び機会があればまたお世話になりたいと思います！ありがとうございました。 This was my first sale With Mr. Onishi's efforts I was able to sell it at a very satisfying price. Very polite customer service If there is another opportunity I would like to take care of you again! Thank you very much.
T	TM KazzZAKA on Google ★ ★ ★ ★ ★ オイル交換でお店に来ました。スタッフの方の対応がとても丁寧で、待つ間に車の査定もして頂けました。とても良かったです。 I came to the store to change the oil. The staff was very polite and I was able to assess the car while I was waiting. It was very good.
y	y u on Google ★ ★ ★ ★ ★ オイル交換の待ち時間45分もあると書いてあったけど? 3人目の店員さんは丁寧な声かけしてくれて気がまぎれました。ネットで予約ができないのかな？ It was written that there was a waiting time of 45 minutes for oil change ? The third clerk was distracted by the polite voice. Can't I make a reservation online?
K	KH MAMEO on Google ★ ★ ★ ★ ★ ふらっと立ち寄ったのに、お迎えから最後のお見送りまでとても気持ち良い対応営業の大西さんに、良い意味でやられました(笑) 車を売るのが初めてで、全くのど素人わかってない人にはわかってないなりの会社にとって良い方法があるでしょうが会社にもお客さんにも通せる内容をしっかり丁寧に説明してくださりこれは安くても売ろうかとなってた所の高価買取、即決してしまいました。もちろん、タイミング、車種ほかいろんな要因はあったかと思いますがとても素晴らしい接客でしたありがとうございました? Even though I stopped by casually, from the pick-up Very comfortable response until the last see-off Mr. Onishi, a sales person, did it in a good way (laughs) It's my first time to sell a car and I'm a complete throat amateur People who don't understand don't understand There may be a good way for the company Contents that can be passed to both the company and the customer Please explain carefully This is where I was going to sell it even if it was cheap I bought it at a high price, and it never happened immediately. Of course, timing, car model, etc. I think there were various factors It was a very nice customer service Thank you ?
A	Alex Mayson on Google ★ ★ ★ ★ ★ 納車後すぐにエアコンの異常が見つかり、修理予約するも当日受付が把握してない、代車は用意してない等、対応は最悪でした。また、修理箇所のカバーのナット締め忘れも見つかり、とてもプロのメカニックがいるとは思えませんでした。車を売る分には問題ないと思いますが、購入・修理・点検・車検は任せない方が良いかと思います。整備している人間はおそらく素人です。 Immediately after delivery, an abnormality in the air conditioner was found, and even though I made a reservation for repair, the receptionist did not know it on the day, and I did not prepare a substitute car, so the response was the worst. I also found that I forgot to tighten the nut on the cover of the repaired part, so I didn't think there was a professional mechanic. I don't think there is a problem with selling a car, but I think it's better not to leave the purchase, repair, inspection, and vehicle inspection to us. The person who maintains it is probably an amateur.
池	池村将 on Google ★ ★ ★ ★ ★ 子どもたちも遊べて、お菓子も貰えて助かります。ただ、購入時は凄く手厚いですが購入後の無料点検などでの来店は車の誘導もなく、声かけも全く無く、飲み物もいただいていいのか…お菓子も頂いていいのか担当者さんも来てくれず…。無料点検なので結局気が引けます。一言声だけでもかけていただけると有難いです。しかし良い車に出会えたので星4つ‼︎ Children can also play, and it is helpful to receive sweets. However, it is very generous at the time of purchase If you come to the store for free inspection after purchase, there is no car guidance, no voice, can you have a drink, or can you have sweets? The person in charge did not come ... It's a free inspection, so I'm disappointed after all. I would appreciate it if you could just say a word. However, I met a good car, so 4 stars! ︎
黒	黒川琉生 on Google ★ ★ ★ ★ ★ 大澤さんという、若い営業さんの対応が悪すぎる。事前に見積もりの予約をし、当日にも予定確認の電話があったにも関わらず、来店してみれば把握されてもいない様子。この営業さんは終始タメ口で、「いや、だからぁ…」みたいな話し方で、これで接客を担当しているなんて店の神経を疑うレベルです。あまりにも不愉快なので、連れとこんなところで大事な車を売りたくないとなってすぐに退店しました。二度と来ないし名刺も置いてかえろうと思いましたが、今後のお客さんの為にあえて持って帰ったので、ここで報告させてもらいます。 Mr. Osawa, a young salesperson, is too bad to respond. I made a reservation for a quote in advance, and even though I received a phone call to confirm the schedule on the day, it seems that it has not been grasped when I visit the store. This sales person is always sloppy and speaks like "No, that's why ...", and it's a level that doubts the nerves of the store to be in charge of customer service with this. It was so unpleasant that I didn't want to sell an important car in such a place with my companion, so I immediately left the store. I thought I would never come again and leave my business card, but I took it home for future customers, so I will report it here.