Big Motor Honjowasedaten - Honjo

Like everyone else, I bought a used car because it was said that oil change was free for many years, but since it was a promise made by a salesman without telling the company, I can not get a free oil change ticket unless I do a car inspection with Big Motor. They said. The salesman is said to have retired and there seems to be no free for many years.

I'm licking in all the correspondence. It's okay to make a reservation in advance and come to the store until you are guided to your seat, but no one will come for 30 minutes without any guidance. When I went to listen to it, the sales staff came and responded with a sullen attitude. I don't know what I want to do even though there are young people who seem to be free. What sells a car is a big motor ♪.

very good. All the sales people are good people and I have no complaints. Optional services are often available, and there are some services that you can't get, such as free oil change until the car is scrapped, so I think this is the only place to buy a used car.

I think this is a problem for the entire store, including the store manager. Even if it was impossible to set the delivery date forcibly, even in the morning, the car was delivered at 6:30 in the morning, and it was explained that "there is almost no explanation of the car", and later, "I'm sorry, lack of explanation. I am apologized. After that, the inspection request also came to the store, and the requested part was not inspected, and the customer was asked to come to the store many times. After that, I will call you in the evening. The phone call came after 19:30. I'll call you, so no phone. There are really many problems. After all, it hasn't been fully inspected yet. Mostly, it is the correspondence of the sales manager or the store manager. This is the characteristic of this store. It seems that the setting of the delivery date was convenient for the settlement of accounts. Also, there was a problem. I went to change the oil. When I bought this, I was told, "If you buy it at home, the oil change will be free forever. Not only the car you bought, but all the cars you have!" About half a year after I bought it, I asked about the oil change of the car I bought, and it was said that the customer's service would not be free. This time it was free of charge, but will it be charged next time? .. ..

As I knew from word-of-mouth communication, this big motor can't be helped! !! I don't even remember the year of sale of the car, which is expensive. When I tried to go home, I tried to forcefully hand over my business card, so if I refused ⌈ I don't need ⌋, I yelled at me. It's not a decent business. It was a helpless older brother. People who see the word-of-mouth should stay away.

90 minutes to change oil ⁉︎ It's a holiday, so I think it can't be helped. But when I was informed, I said that it would be finished in 30 minutes, so I think that's no good. I want you to say something techie. I want you to read it properly and tell me about the time when you finish the work. If it took 90 minutes, I would have gone out.

Previously, I used it for a light vehicle inspection of a caster, and the poor response and unclear explanation at that time, and the work that was not pointed out at the time of estimation but was pointed out on the day and added I didn't use it because of the high parts and wages, but I used it for a long time by exchanging from summer tires to studless tires. Previously, when I got in by car, the sales staff came out and guided me to the parking lot, but when I got in this time, the two sales staff who were talking near the entrance moved to another place so as to hide without guidance. An attitude that does not seem to be a hospitality business. When you enter the store, there is no "Welcome" voice from anyone, and a dark-skinned executive who sits in the back? He looks around the entire store without wearing a mask, and even if he meets his eyes, he doesn't know. There is an indescribable bad air in the whole store, and the atmosphere is the worst. The tire replacement work was completed without any problems, but there was no explanation in advance that the wages had deteriorated and the price had risen, and it was explained at the time of billing after the replacement was completed. Before revision: 3,300 yen → After revision: 5,500 yen. When asked for a detailed explanation, it was 3,300 yen for a light car, 4,400 yen for a regular car, and 5,500 yen for a minivan. When I said that there was no explanation in advance, "I thought you knew it." By the way, the telephone offensive before the vehicle inspection is at an unusual level. I get a call from the store and from the headquarters 2-3 times a day, and even if I say "Don't ask for a car inspection, don't call me anymore", I get a call. Is there a problem with the attitude of the company itself? Never use it again.

I don't usually write reviews It was too terrible, so I will write it ... This time I came to the store today to change cars. (2022/03/05) I didn't get a very good voice in the word of mouth, but I felt that it was true ... A young man responded, but I was very disappointed as a member of society and as a person. There was a car I liked, and when I was asked to assess the current car to change, I was told about the market price and my boss has not yet got OK, but I bought that car for this amount of money and bought that car It was suggested how to be done. There is a high possibility that this amount is not OK, so if it comes out, I will buy it. (At this point, it's a great sales talk. I'm also seeing you talking to your boss.) From here is quite persistent. It's a business, so it may be unavoidable to be persistent, but it's not good. If you want to see other companies for a while, is it another company? And start searching on the spot. My child was sick for a long time, so it's okay to see and hear explanations from other companies' cars! But isn't it useless to see it here? And sharp. Even if I talk to my child, I'm searching through, so it's okay again! I told him that it would be nice to see it together here and buy it if it was good for us. When I told them again that they would like to hear about other companies' prices, "It's natural, but it's only until today that you can pay this amount." So I understand. If you look at other companies and still want to buy it, tell them that you want to talk again. In the end, I was told in a half-finished state, "I can't buy it for this amount of money." "I can't help you anymore." The car looks good, and I was looking forward to it, but I'm very sorry. The store is beautiful, and there are many types and numbers of cars, so I think it's very good, so if you review the manners of the sales people a little more, I think that the number of purchasers will increase further. I hope this voice will reach you and improve it as much as possible.