Big Motor Hiratsukashinomiyaten - Hiratsuka

This time as well, I bought my car at a high price that was convincing to the female salesperson T. I got it bought! !! !! The explanation was polite and I was able to talk smoothly, so it was great! It was definitely better than the dealers and neighboring purchasers, so I recommend it so much that I want to introduce it to my acquaintances! I would like to request an expensive purchase again! Next, I will bring some souvenirs from Mito!

About half a year ago, I had a mini car assessed here. As a result, it started with a terrible customer service that I had never experienced before, and the closing was incomprehensible. I think that if you describe only the criticism, you will not be able to convey what you can convey, so I will briefly describe only the facts. "Advance reservation by phone" When I try to make a reservation from the homepage, a nearby store is displayed and a call is made. Adjust the schedule on the shortest convenient day and end the talk. I think The person in charge who made the phone call from the shop and adjusted it earlier I don't know why you should sell it if the conditions are met. The feeling of the phone is also distrustful. "Assessment day" Rain on the day ☂️ When I parked in the parking lot, a clerk with an umbrella in front of me ... Can you bother to say hello and bring an umbrella? ?? I thought for a moment, but I was lightly bowed and steadily inside the office. .. .. Well, when I approached the entrance to enter the office without worrying about it A clerk (later in charge) standing in the store I'm waiting in the Nio standing through the glass. It's not an automatic door, so you can open it and enter the store. Why don't you open it instead of waiting? I disinfected it and entered the store. Inwardly, a person who was not the person in charge at that time ... I thought Of course, the clerk is the person in charge and the assessment begins. "Assessment" Car assessment after being asked to fill out a questionnaire. About 30 minutes After assessing the outside and inside of the car, I finally returned. It's about the middle age, but it's kind of terrible. I'm also proud of sales talk. You will be presented with a medium valuation amount that you do not know what you mean. It is difficult to read the used market because it was a popular model and the mileage was not running for the model year. It's like this, gradually showing a market book that contains past transaction information for auto auctions. From an amateur's point of view [???] It would have been nice if the customer service and price were offered to make me want to consider it a little more, but I don't understand everything and I feel like selling it through sales talk. QA deviation Arrogant Well I do not know I often felt like I wasn't hiring someone like this. Of course, when I returned to the car, I said that I would consider it carefully, and the navigation setting was TV. I was watching TV to the extent that he would definitely assess it. As expected, the price was cheap and I was not convinced, so when I had another company assess it, I received a price offer 20 man higher. At that moment I thought it wasn't here. I mentioned it for a long time, but it's just my impression. Maybe it was just a bad hit. Please use it as a reference. Not limited to this, car dealers who buy second-hand goods will roughly say that it is a donburi account or an amount that does not exist, so I hope that you will be well informed and deal with it.

I don't understand why there is something wrong with the reviews here. Rather, the attitude of our customers is bad? ?? I myself received the sale at a fairly reasonable price. Is the store manager in charge? ?? He explained how to speak in a polite and easy-to-understand manner (I think it was difficult because I am quite an amateur). All the acquaintances are satisfied with Mr. Big, so if you are dissatisfied, let's talk about their attitude again. The clerk of the other party is the same person as you. Thank you for your help this time. Thank you again.

I was relieved that the infection countermeasures were perfect. The assessment takes about 20 minutes and the response is polite. I'm glad that he made documents while looking at the big display, and I didn't have to write various things with a pen.

I am satisfied with the purchase higher than expected

The number of purchases is truly the best in Japan As far as the word of mouth is concerned, BigMotor has been criticized for retaining customers, and although it can be expected to be purchased at a high price, there was concern about its response. However, Mr. Abe, a sales representative, responded in good faith, and I was able to make a pleasant transaction. I definitely want to recommend it.

It is a poor response that is not worth the star 1. I requested a business trip quote from the collective assessment site, but the assessor did not come even at the promised time, and there was no delay, so when I contacted the store from here, it was said that there was no reservation for business trip assessment. case. I finished my work early, prepared the car and waited, but I was slammed.

I had sold it at the Sagamihara store before, but when I was reluctant to buy it, I decided to say, "There is another customer who is looking for your car, so please decide to sell it now." It was a pity that my car was put up for sale in Chiba for a while after the sale because I was lying about it, and there was no confirmation the day before I let it go, and when I came to the store on the day, "Who? It was a response like. Big motors are bought at a high price, but I didn't have a good image for customer service because I was busy doing quotas, but Mr. Osawa of Hiratsuka Shinomiya store is not like the salesman of Sagamihara store mentioned above, and honestly I was able to talk to you, and while I knew that the purchase price was impossible than the dealer's trade-in price, I sprinkled nearly 100,000, but it was not the full price, but I was able to offer a price that I was fully satisfied with. The confirmation call the day before, the response when visiting the store, and the care during the negotiations were all comfortable. I'm glad that the salesman who wants to take care of me is in charge of it.