BELINDA

I did Matsupa! Very polite and satisfied with the finish ? Also please next time ??

Such a wonderful nail salon in Urawa (* ^^ *) You can consult me ​​with anything and you will be the nail of your choice. Choose from a fixed-rate course, and how about a little extra from $ 6000? If you save the stamp, you can get a facial small face course and enjoy it.

I am indebted to you with nail art. The technical capabilities are perfect, and the finish is very beautiful, and the manicurist was also a friendly person and used it comfortably. Today was the W treatment for eyelash perm and nails that I had been looking forward to for a long time. I decided to do eyelash perm for the first time because I wanted to have a beautiful special day, and I made a reservation from 3 weeks in advance and was looking forward to it. There were few customers during the time I was there, so I was wondering if it wasn't a simultaneous treatment, but it seemed to be forgotten, and as a result, I was able to receive an eyelash perm treatment. did not. Moreover, the alternative is to confirm the reservation in the free time on weekdays. Without checking if it is possible on weekdays. It was an excuse. It was a shock to be forgotten because everyone makes mistakes, but there is no anger in itself. The problem is that there is no coordination between each person in charge. Why isn't there any sharing about customer treatments within the company? Also, I think the person in charge was waiting in the back room at that time, but I was skeptical that the confirmation was not received even when the time came. This is not just a problem for nail technicians, isn't it? What was even more questionable was that despite doing so, I even asked, "Would you like to make a reservation for the next nail?" Is it a word for customers when they forget the treatment, let alone make reservations for other stores at the desired time on the day with only a limited time? I was very shocked. I was thinking of making a reservation again when I felt better, but I feel down when I think that I will do the same. This time, the nails were cute with my favorite color, but every time I saw my nails, this came to my mind and I was very sad. It is a pity that the internal cooperation (reservation management) is not working well and that the trouble handling is appropriate because the technical ability is good and the usual customer service is good.

I made a reservation with Hot Pepper. Based on the description on the Hollywood blow lift and menu. The details were certainly only eyebrow perm, but I thought it was an HBL treatment because it was touted as a Hollywood blow lift. To be honest, there was a sense of discomfort. I went to two other shops, but there was no shop without HBL and wax. When I sit down, I only have eyebrow perms and no wax, but is that okay? I had a question properly. I thought that HBL would be OK without wax, so I received the treatment as it was. When I returned home and investigated various things, the result was that HBL was a set of eyebrow perm and wax. Perm is applied firmly, and I think the technology is very good. For that reason, the difference in notation is very wasteful. I hope that no one like me will make a mistake in the future. It's an eyebrow perm, not an HBL.