AUTOBACS Kahei Inter Shop - Adachi City

The tire was broken, so I hurriedly stopped by. Even though it's Sunday, it's finished in 2 hours including waiting time! All the staff were very helpful and very polite. It cost me nearly 100,000 to replace all the tires, but I am very happy to be able to replace them at this store! It's not where you buy it, but who you buy it from! I recommend it!

I came to the usual tire change. The reservation is full until January next year, so I called in the morning and slipped in. I will leave it for about 3 hours. I also requested cleaning of the drive chain for 2200 yen.

I visited to make a request related to electrical equipment. Conclusion: Correspondence (may depend on the person in charge) → ✖️ Price → ✖️ I didn't make a request. When I requested a quote for the navigation system, it took 25 minutes to create the quote. (It is a domestic mini car and is audioless) It's okay to wait, but if it takes time, I think I wanted you to consider it, such as guiding you to the waiting space. I got tired of seeing it in about 10 minutes in a small store. Perhaps it took a long time to create it while checking with senior employees as a newcomer. Despite the request for quotation with the three-piece set of navigation, ETC, and dashcam, there was no synergistic discount on wages, and the wages for navigation were also 50,000 yen for the dashcam and ETC, and the parts were almost fixed price. Description of. I was surprised that the total amount exceeded 300,000 yen. It also took more time to create a quote for an external digital inner mirror that was requested for a quote, and after submitting the quote, a senior instructor pointed out that "the product cannot be attached to the vehicle" and quoted. Was withdrawn. After that, I had to resubmit the quote for another product, but this time it was pointed out by the income that "it can not be installed" and I withdrew it. Finally I was told that "there is no product that fits the vehicle," and there was no suggestion for a substitute, so I told him that there was a product designed exclusively for the vehicle model and tried to get a quote, but I made a further quote. I was told that it would take some time to create it, so I said "I'm okay. Lol" and ended the negotiation. It was a complete waste of time. After that, a similar consultation was conducted at another AUTOBACS store, and the estimate, which was over 300,000 yen in total, dropped to 230,000 yen, and in addition, I was told that there is a new ETC campaign, and an additional 10,000 yen. It went down. From the beginning, I should have consulted with another AUTOBACS store. As a newcomer, the quality of customer service is unavoidable If the quality of the product proposal is inferior to that of other employees, I felt that senior employees should follow up seriously and control the quality of the proposal level. I was also worried about how to treat senior employees like other personnel. (Repeat pointing out from behind and leaving the place) As a result, I don't think we will ask this shop for any car.

It is AUTOBACS along Kannana near Kahei IC in Adachi-ku. From the direction of Nishiarai, it will be in the opposite direction, so you can go around from the back. There is a parking lot in the back of the store, so it's a little difficult to understand. Before the vehicle inspection this time, I asked about various oil changes, etc., but there was a proper explanation, and I did not proceed with anything particularly expensive, so I was very kind to respond. The maintenance staff also explained properly, and even said something like "This is a company policy, so I have to say ...", which made me feel very close.