Audi Chōfu - Chofu

Name: Audi Chōfu - Chofu
Address: 1 Chome-１-1 Nishitsutsujigaoka, Chofu, Tokyo 182-0006, Japan, 182-0006, Japan

3.8/5 ★ に基づく 8 レビュー

Contact Audi Chōfu

住所：	1 Chome-１-1 Nishitsutsujigaoka, Chofu, Tokyo 182-0006, Japan
電話：	📞 +8998
Postal code :	182-0006
Webサイト：	https://www.audi-chofu.jp/
カテゴリ：	Car dealer , Audi dealer ,

1 Chome-１-1 Nishitsutsujigaoka, Chofu, Tokyo 182-0006, Japan

Best Audi dealer in japan

S	Shigeki Watanabe on Google ★ ★ ★ ★ ★ 店舗面積は最新のみなとみらい店には敵いませんが、店舗としても歴史が古く、じつはリフトの数や点検整備の設備は調布店のほうが優れているとのことです。また現在の調布店の店長は、過去に何度もトップセールスになった方が着任しており、CSも申し分ありません。ただ改良されていますが入り口に少々段差があるので、星４つにしました。 The store area is not comparable to the newest Mirai store, but the store has a long history, and in fact, the Chofu store is superior in the number of lifts and equipment for inspection and maintenance. The manager of the current Chofu store has been appointed to the top sales many times in the past, and CS is perfect. Although it has been improved, there are a few steps at the entrance, so we made it 4 stars.
T	T. Fuku on Google ★ ★ ★ ★ ★ タイミングが合い電話して15分で来店。接客がすごい丁寧。やり過ぎ感もあるけど快適。混んでいるみたいだったがオイル追加で30分程度。洗車もしてくれたけど毎回やってくれるなら次からD変えちゃおうか悩む。 (とか言っていたけど今までオイルにお金を払ったことがなく、こないだいつものDで初めてオイルの値段を知り、普通に洗車代くらい乗っていたのでコスパは普通でした) The timing is right and we call and come to the store in 15 minutes. Service is very polite. There is a sense of overdoing but it is comfortable. It seemed to be crowded, but about 30 minutes with additional oil. I also did a car wash, but if I do it every time I wonder if I change D from the next. (I said that but I have not paid for oil until now, I have not come to know the price of the oil for the first time with the usual D, and I usually ride about the cost of a car wash, so cospa was normal.)
q	quwrofwrlccywrlfr on Google ★ ★ ★ ★ ★ 信頼していた担当者が残念ながら異動になり、後任者を付けて頂きました。前任者の教育担当であったこと、ベテラン社員と伺い安心していましたが、接客対応に難ありです。具体的には、以下です。 ①車の初期不良に対する解決までに一年費やす ②電話でドレスアップの見積り依頼をしても折り返しなし(担当接客中につき、受付女性経由) ①は、エアコンの不良に関するものですが、根本的な原因究明はしないまま、冷媒の充填を行うのみで、結果解決までに一年を費やしました。アウディ直営店にも関わらず残念な限りです。 ②に関してはもはや論外。噂によると、昨年実施した店舗縮小は、経営悪化による固定費削減策の一つらしく、この様な接客も影響しているのではと思います。 Unfortunately, the person in charge I trusted was transferred, and I was asked to replace him. I was relieved to hear that I was in charge of education for my predecessor and that I was a veteran employee, but I have difficulty in serving customers. Specifically, it is as follows. ① Spend a year to resolve the initial failure of the car (2) No call back even if you request a dress-up estimate over the phone (because of the customer service in charge, via the receptionist woman) (1) is related to the failure of the air conditioner, but it took a year to resolve the result just by filling the refrigerant without investigating the root cause. It's a shame despite being an Audi store. Regarding (2), it is no longer an argument. Rumor has it that the store reduction implemented last year seems to be one of the fixed cost reduction measures due to the deterioration of management, and I think that such customer service is also affecting.
平	平ゆりお on Google ★ ★ ★ ★ ★ 接客が良かったので、初来店1時間で契約しました The customer service was good, so I made a contract in 1 hour after my first visit.
近	近藤和樹 on Google ★ ★ ★ ★ ★ 表面的な基準はある様ですが、少々、手荒い扱いをするサービスの方も残念ながら見えます。 There seems to be a superficial standard, but unfortunately some services that handle it a little rough can be seen.
火	火锅爱好者曾某人 on Google ★ ★ ★ ★ ★ アウディ S3を修理して貰った。対応も早くて、故障のところも確実に直した。ディラーとしても意外と腕がある。 I had the Audi S3 repaired. The response was quick, and the failure was definitely fixed. As a dealer, he has an unexpected arm.
S	Sarath C.R. Sanku on Google ★ ★ ★ ★ ★ Always provided great service. Nice people. Love the coffee which is served free.
N	Nalanda Sibi on Google ★ ★ ★ ★ ★ Highly recommendable dealer of Audi. Very kind staff and nice dealing. As a foreigner, I felt very comfortable.