auショップ 青山 [ UQ モバイル取扱店]

The other day, I went to change the model of my smartphone without making a reservation, but he kindly responded. It took me a while, but I would like to thank you very much for your kindness in responding to what I didn't understand or could not do. Also, if you have any questions, thank you p(^-^)q

I think it can't be helped, but everything is as per the manual. We will not respond flexibly. I asked about the problem with my smartphone and accessories, but I couldn't solve it ... After all, I contacted the support center myself and took various procedures. The female clerk who responded for the second time responded properly, so it is ☆ 3. ~ Addition ~ Correspondence is the worst. Even when I checked the model change coupon, it said "Please check at each store", but "I don't know. Please check with the support center". (It says that you should check at each store? When I reminded myself, I sighed and looked very disgusting.) I issued my driver's license to verify my identity, and even though it said that my name and address had changed, I was told, "I haven't written it. I can't verify my identity." This has also been changed. I reminded you to check it and asked me to check it again. What are you looking at? ?? In addition, I asked the woman who accepted me to confirm the quotation consultation for the model change and asked me to get the number, but after waiting for nearly 40 minutes, "I can not respond today because there is a person who will process after you. Please come here" Do you have such a response? Immediately after you came to the store, you should have been able to adjust the time and specify the date and time of your visit at the stage explained here. When I talked to another clerk, he just said, "Oh, haha." Without apologizing or confirming, the response was so terrible that I was shocked. Evaluation ☆ 1, but the real intention is negative. It's the closest store to my house, but every time I go there, I feel uncomfortable. I will not go in the future. I made a complaint to the au General Information Center. Please be careful of other people.

worst. When I made a reservation in the morning, I was telling you the matter, but when I go to the evening time on time it will be late so that I can not respond. You should say it when you call in the morning .... Well waited for a while, members are registered on au star without permission, do not repair, can not change models, and reserve at an earlier hour later. I did not want to have a point or donut though. I have not solved anything, but since I do not have time at 19 o'clock closing, please come home. Are you sure you want to return home? Besides, it is unfriendly even for a small child, ignoring guns although I'm talking to you. Please wait for anything, stand up your seat and you should stop grinning while walking plainly without any meaning. You should change it if you check by checking the upper person above. I am already uncomfortable and troublesome so I came home. It was the worst, as I have been to my family and acquaintances. While the heavy snow was falling, I thought it was bad if the cell phone broke as it was not able to communicate, so I went for the closest store from the house but I had to go. Or rather never go. I will transfer to another company on this occasion. I do not even have a star, I want to put a minus. Especially for those with children, please take care. It can make children feel uncomfortable. A woman clerk in his twenties. The name can be turned down, but it is really unpleasant.

I bought a 128 giga SD card for about 1600 yen for 30,000. It was ignorant, but too cruel. It takes about an hour and a half just to change the model, and it is dull to recommend contracts for electric tablets. All au shops have this kind of sales method, so be careful when visiting with a model change.

If you pay for your mobile phone, it will cost you a fee if you pay at the counter, so it was recommended that you review it, and we asked you to respond politely. I was saved because I was able to review the unnecessary option plan.

I went to change the plan. He listened to my aunt's explanation, which I don't understand, and responded politely. I am kind whenever I go.

The attitude of a young female clerk who was high ○ when I changed the model before was the worst. What I didn't understand was that he was kind enough to not give me a consultation, and I felt really uncomfortable with a disdainful attitude. I don't know if I'm still there, but I'll never go again.

The clerk's feeling is not bad. I'm thinking about changing the next model here!