auショップ 可部西 [ UQ モバイル取扱店]

When I told him that I was in a hurry, I was forced to download any paid app as required. If you have to use it, please be careful.

Female staff who are strong in mecha will fix the problem quickly and introduce a cheap plan. You can count on it.

The female staff here have a very good smile and speaking style ^ ^ I was able to make a contract comfortably ^ ^

On the standby sofa, after being told that the clock on the standby screen was delayed, the screen was blocked by the smartphone cover so that the clerk could not see me, During that time, I'm worried about what I'm operating ? Even after I was moved to the chair at the counter, I was blocked by the smartphone screen so that I could not see it. While listening to "What are you doing now?", When you push my smartphone owned by the clerk against the counter, you can see that the security paid app is inserted without permission! The next day, when I checked, the app was free for two months, but suddenly I was charged 1078 yen / month! Moreover, without consent, au easy payment! It is absolutely impossible for a scam to hide the customer's smartphone screen and insert a paid application without permission! ! ! ! ! If you look back carefully, I was asked if the credit card bill had more details! Maybe I wanted to know if the amount of 1078 yen would be listed! Since I said that it was a lump sum, it would have been settled as au so I wouldn't know! I don't know what I'll do if I think I'm not like a smartphone! The worst clerk was! Everyone please be careful ⚠️

I went with a senior to accompany the model change. A woman named Tamano was in charge. He explained the new plan slowly and easily, and introduced the appropriate one. After being convinced, I was able to safely change the model. I was bothered by changing the model on the way, but I experienced a really wonderful customer service without a disgusting face. Thank you for everything. Recommended shop.

As the posters evaluated, it was a wonderful customer service. Thank you, Mr. Tamano.

I had a new contract for my child's mobile phone. I was asked by people who wore glasses to ask me about credit and other issues. I'm sorry, but to be honest, it looked unclean, and it took me a long time to talk about things that weren't related to mobile phones. However, when I checked at a later date, I was subscribed to Smart Pass Premium. I did not remember what I heard, and when I searched on the Internet, it was a combined service of au. I don't think the service is bad, but I felt it wasn't necessary for my child, so I went there again, including confirmation. When I asked a woman who seems to be a veteran for a while and briefly talked about the circumstances, I was told, "I think I was able to attach it because it is free for 30 days." Is it free for 30 days without any explanation? In the first place, why not check with the staff of the eyeglasses "I think"? I asked him how to quit because he thought he wouldn't mind if he had already quit. Then I was told, "It's difficult to quit." I was surprised. I've never heard of a service that I can't quit. Impossible. It was so weird that I went home and searched on the internet. After all, there was. I understand that I can unsubscribe from my cell phone. I went to the store again because I couldn't forgive it. This time I was a young man with long hair. When I talked about the content, he firmly apologized, "I'm sorry." He also explained the content of the service and taught me how to withdraw. Also, he said, "I would like to check the current contract status again." And confirmed the contract contents. After all, it was not a perfect price plan, so I changed the plan on the spot. . At that time, I also talked about security properly, and I thought that it was good although it cost a monthly fee, so I asked for it. It was a good explanation because it was a good explanation and it was a nice looking appearance. I'm no longer angry, but I thought there was something wrong with it.