au Style ららぽーと湘南平塚 [ UQ モバイル取扱店] - Hiratsuka

Name: au Style ららぽーと湘南平塚 [ UQ モバイル取扱店] - Hiratsuka
Address: Amanuma, Hiratsuka, 〒254-8510 Kanagawa,Japan, Kanagawa, 254-8510, Japan

3/5 ★ に基づく 8 レビュー

Contact au Style ららぽーと湘南平塚 [ UQ モバイル取扱店]

住所：	Amanuma, Hiratsuka, 〒254-8510 Kanagawa,Japan
電話：	📞 +887
Postal code :	254-8510
Webサイト：	https://www.au.com/aushop/shop.E-01302/
カテゴリ：	携帯電話店 ,
街：	Kanagawa

Best Cell phone store in japan

柴	柴豆（豆柴） on Google ★ ★ ★ ★ ★ 従業員さんが大変親切丁寧で良かったです。 It was good that the employees were very kind and polite.
吉	吉田幸一 on Google ★ ★ ★ ★ ★ auショップにスマホのラインの不具合で行ったら受付の綺麗なお姉さんが直ぐに自分のスマホでマニュアルを見ながら丁寧な対応で直りました有り難う。 When I went to an au shop due to a problem with the smartphone line, I am grateful that the beautiful older sister at the reception immediately fixed it with a polite response while looking at the manual on my smartphone.
I	IKU on Google ★ ★ ★ ★ ★ 来店予約をし、用件(機種変更)と希望機種まで伝えてあったのに、いざ行ってみると店舗在庫切れと言われ、希望機種の予約をさせられただけで帰らされた。前日の来店確認の際に在庫状況を確認しておく事は出来なかったのか⁈ほぼ無駄足だった。なんとも不親切な対応だった。 I made a reservation to visit the store and told them the requirements (model change) and the desired model, but when I went there, it was said that the store was out of stock, and I was just made to make a reservation for the desired model and returned. Wasn't it possible to check the inventory status when confirming the visit the store the day before?⁈ It was almost useless. It was an unfriendly response.
Y	Yoshihiro on Google ★ ★ ★ ★ ★ ココは、auショップじゃなくて、iPhoneショップです。アンドロイドユーザーには無縁の場所でした。サイテー(笑) Coco is not an au shop, but an iPhone shop. It was a place unrelated to Android users. Site (laughs)
t	take on Google ★ ★ ★ ★ ★ au→UQに切り替えに行ったら担当した店員が不慣れなせいで３台で３時間位かかった。他の何もしてない店員は手伝いもしない。イライラするのはこっちの方なのに、分からないことを電話で聞いてテンパって電話ガチャ切りする始末。ショップがしまる手前になって３人がかりでやり始め、手続き受け付け時間ギリギリでやっと完了。終わったら終わったでお待たせしてすみませんでしたの一言も無し。 2度と使いたくないショップです。 When I went to switch from au to UQ, it took about 3 hours with 3 cars because the clerk in charge was unfamiliar. The clerk who does nothing else does not help. This is the one who gets frustrated, but when I hear something I don't understand on the phone, I temper it and hang up the phone. Just before the shop was closed, three people started doing it, and it was finally completed at the last minute of the procedure acceptance time. I'm sorry to have kept you waiting because it was over when it was over. It's a shop you don't want to use again.
た	たんお嬢 on Google ★ ★ ★ ★ ★ スタッフの対応は✖ 主人がiPhoneを変えるとのことで別々に別れてお互いの買い物をしましたが、1時間後にここのauショップへ来ました。まだ終わらなかったのであと何時間かかりますか？って聞いたのですが答えはかえってこず… スマホを変えるのに2時間30分ほどかかりましたが、対応の遅さにイライラしました。 Staff correspondence is ✖ My husband said that he would change his iPhone, so he broke up separately and went shopping with each other, but one hour later he came to the au shop here. How many hours will it take if it's not over yet? I heard that, but the answer is not ... It took about 2 hours and 30 minutes to change my smartphone, but I was frustrated by the slow response.
ふ	ふえひろ on Google ★ ★ ★ ★ ★ 最近、何が変わりました？給与が少なくなりましたか？以前は歩合制だったんですか？？何年か前は綺麗な店員さんが積極的に接客していたのに笑顔無し不親切、放置すっごい裏のある商売なんでしょうけど What has changed recently? Did your salary go down? Was it a commission system before? ?? A few years ago A beautiful clerk I was actively serving customers No smile, unfriendly, neglected Wow I think it's a business with a back
L	LuSa K on Google ★ ★ ★ ★ ★ 手続きで伺いました。コロナ禍だからか予約制です。予約の人数が書かれたボードがありましたが、各時間2組づつぐらいの間隔でした。対応してくださった担当の方がとても丁寧で分かりやすく、何ヶ月か前に他社の手続きも行った際も丁寧な方でしたが、それとはまた別の安心感のある接客でした。今時は何でもWebで出来てしまうけど、来店しなければいけない内容かもしくは話しを聞きたくての来店だと思うので、とても居心地の良い接客だったと思います。 I asked in the procedure. It is a reservation system because it is a corona disaster. There was a board with the number of people reserved, but it was about 2 pairs each time. The person in charge who responded was very polite and easy to understand, and he was also polite when I went through the procedures of other companies a few months ago, but it was a different kind of customer service with a sense of security. At this time, anything can be done on the Web, but I think that it was a very comfortable customer service because I think that it is the content that I have to visit or I want to hear the story.