au Style 熊谷西 [ UQ モバイル取扱店]

Name: au Style 熊谷西 [ UQ モバイル取扱店]
Address: Enko, Kumagaya, 〒360-0813 Saitama,Japan, Saitama, Japan

3.1/5 ★ に基づく 8 レビュー

Contact au Style 熊谷西 [ UQ モバイル取扱店]

住所：	Enko, Kumagaya, 〒360-0813 Saitama,Japan
電話：	📞 +88997
Webサイト：	https://www.au.com/aushop/shop.E-00817/
カテゴリ：	携帯電話店 ,
街：	Saitama

Best Cell phone store in japan

y	yyy on Google ★ ★ ★ ★ ★ 約一年程前に他店で、携帯を預けずに部品交換できたものが、このお店ではできないと言われます。お店の入り口で「携帯は修理になるので預かりになります」の一点張り。前回、他店で預けずに対応して貰えたことを伝えましたが「お店で部品交換すると壊れるかも？その場合は保証できない」と。リスクの話は大切でしょうが、あまりに話にならないので「じゃあ、他のお店で相談します」と伝えたら「そうしてください」と言われました。前に頼んだお店で同じように話したら部品を注文して下さり、届き次第、お店のスタッフさんが交換して下さることになりました。このお店のスタッフの対応はいつも驚かされます。家から近いので、その程度なら～と思い行きますが、この程度も対応できないならもう行きません。 About one year ago, it was said that parts that could be replaced without leaving a mobile phone at another store were not available at this store. One point at the entrance of the store, “Mobile phone will be repaired, so it will be kept.” Last time, I told you that I was able to deal with it without leaving it at another store, but “If parts are replaced at the store, it may be broken. The story of risk is important, but it doesn't talk too much, so when I said "I'll talk to you at another store" I was told "Please do so". When I talked in the same way at the store I ordered before, I ordered parts and the store staff exchanged them as soon as they arrived. The staff at this shop is always surprised. Because it is near from the house, I think that it is about that level, but if this level can not cope, I will not go anymore.
Y	Yoppe orz on Google ★ ★ ★ ★ ★ スマホが故障して機種変更の際、たまたま在庫が入荷するとのことで利用させていただきました。以前来た時に比べて、段違いに接客対応や説明のクオリティが上がって、安心して機種変更ができました。多言語対応(フィリピン語や英語)のできる方もいらっしゃったり、お菓子のサービスを頂けたりと、なにかと親切なお店になってよかったです。ここに限らず、他のauショップでも店員さんの対応が良くなっているので、その辺り、配慮が行き届くようになったのかなと思いました。過去のような無能な店員が一掃されるのを願ってやみません。 (2018年ごろの評価です) スタッフの接客・知識レベルも低い上に、態度も慇懃無礼で社員教育の程度も知れている感がして実に残念なショップです。身内の不幸で止む無く解約の際にされた不遜で横柄な対応は二度と忘れません。 When my smartphone broke down and I changed the model, I happened to receive inventory, so I used it. Compared to when I came before, the quality of customer service and explanations improved, and I was able to change models with confidence. I'm glad that the shop was kind to me, as some people were able to speak multiple languages (Filipino and English) and I was able to receive sweets service. Not only here, but also at other au shops, the clerk's response has improved, so I wondered if consideration was given to that area. I hope that the incompetent clerk like the past will be wiped out. (Evaluation around 2018) It is a disappointing shop because the staff's customer service and knowledge level is low, the attitude is rude, and the degree of employee education is known. I will never forget the irreverent and arrogant response that was made when I canceled the contract due to the misfortune of my relatives.
C	Cartman Elic on Google ★ ★ ★ ★ ★ (Translated by Google) I have a contract with au for many years, but this is the first store that has such a bad customer service. The clerk is also a customer service that makes a fool of the customer. As for the response, I started to explain the plan that I don't need, such as "What?", So if I interrupted "I don't need it", I said "I'm still in the middle of explaining" and started to resume the explanation. Isn't it caught in the consumer law to sell even though you say you don't need it? The other au was (> _ _<)です。
山	山本智子 on Google ★ ★ ★ ★ ★ 対応してくれた店員さんの説明がわかりやすく、親切で、相談しやすかったです。 The explanation of the clerk who responded was easy to understand, kind, and easy to consult.
吉	吉田康子 on Google ★ ★ ★ ★ ★ 親切、丁寧でしたが、やはり時間が、かかりますね It was kind and polite, but it still takes time.
う	うっかり八平衛 on Google ★ ★ ★ ★ ★ スタッフが親切です待つけど仕方ないね? 忙しい人は予約してから行って下さいね。たまに文句言うオッサンいるけどみっともないしいい歳したオッサンが見苦しい。文句言うなら来るなよ。予約してからこい? 聞いてるほうがイライラするから次見つけたら、つまみ出すからな✨ The staff Kind I'll wait but it can't be helped ? If you are busy, make a reservation Please go. Sometimes there are ossans who complain Not good A good old man unsightly. If you complain Don't come. Make a reservation and then come ? It ’s more frustrating to listen If you find it next time, you'll pick it up ✨
お	おどろきもものき on Google ★ ★ ★ ★ ★ 予約漏れてるわ、お金のことだって３種３様の答え出てくるわ、なんか馴れ馴れしいわで二度と行きません。なんなら話遮ってでも話し続けるのなんなん。お金のことなんて一番大事じゃん。 I'm missing a reservation, I'll get 3 kinds of answers about money, I'm used to it, so I'll never go again. What if I keep talking even if I interrupt the story? Money is the most important thing.
m	masahito nakayama on Google ★ ★ ★ ★ ★ Good