au Shop

Opening late at 11 o'clock. The clerk's service is polite but all procedures take a lot of time. The shop is narrow and reservation visit is convenient.

Mr. Katsuta, a clerk, is wonderful, so I will definitely visit when something happens! ️

【It is dangerous to contract at this au shop! 】 3/14 we went to change the model to. Changes to the newcomer from the middle, but not end had been waiting for. People who came by afterwards also returned home and no one in the shop came. Because does not end even after many hours, as soon as I said go home, A corresponding newcomer said, "Because I made a mistake in calculating discounts, I want you to sign the contract again. " Because I had plans to go out, I signed and left the store without any help. Of course, not even an apology. There is no estimate written when trying to get on the bus. When I told you to call the shop and send us an estimate, High Pisha attitude and "can not". Was hung up the phone saying, "probably over there mistakes. Please send it". Because we've over "the agreement shredder from a later date manager, Again I want you to sign the contract "and contact enters, And travel to an au shop Hakusan to 3/24 in order to write the third time of the agreement. A newcomer who made a mistake when arriving at the store is nearby I do not apologize. The contents of or statement to top it off was different. The last time because the newcomer did not put a name tag, I did not know the name of the newcomer. And then because N_〇_〇_〇_〇_〇_〇_〇 store manager personal information Name of the person went to me and not taught. When it hospitality "originally would correspond with a name tag. If you can not tell me personal information He told me not to be customer service "over the counter. The women's clerk is not with a name tag today I understood the name K 0 0 0 0. I was surprised to hear that it is people who are also another year to shop. It is the same clerk as the person written in the previous review. If I have a year, I will not say a newcomer anymore. If it was a clerk who repeated such mistakes so much My boss usually checks it or calls out, is not it? Leave it alone and without attaching anyone It's strange to let you deal with customers at the store. Prenedling by manager 's failure. A phone call came many times due to a miscalculation mistake on au shop I went to the shop many times, I have been rewritten the application contract three times. When I think that it is strange when I go to the correspondence of a clerk without a smile for the first time As soon as the shop moved to Hakusan station, Because the parent company of the shop changed to ITX Co., It seems that the sales clerk has changed their total. I mailed to ITX Corporation but the reply came from the shop, There was no reply from ITX Corporation. Incorrectly enter the customer's payment amount at the time of contract It is unprecedented to send it to the KDDI head office. Besides, it is impossible for you to let the contract sign three times. It is dangerous to contract at this au shop. Please go to another au shop, not this shop. When you say today of a record of (3/24) and Leave chitin I was about to leave it only in the corresponding tools in the shop. Do not try to hide their mistakes I told it again that I should write it to the tool connected to KDDI properly. Later, contact KDDI and confirm whether it is reported to KDDI. It is a truly dangerous shop.

It was a kind, polite and quick response.

I came to the store around 14:00 on a weekday, but he quickly responded with no waiting customers. In fact, there were no visitors. According to the story, there was a time of congestion, and it may have happened. I asked a female sales clerk to respond, but although it was plain, I felt that she was kind and reliable. Anyway, the problem was solved, so it is 4 stars. It was a good visitor experience.

It was unpleasant because there was an employee who seemed to make a fool of the customer.