Asian Tigers (International Moving and Relocation) - Japan - Tokyo

Moving is a HUGE headache and pretty traumatic so I started planning our return to Malta after 10 years in Japan around 3 months before departure. That was fortunate as it takes time to figure out details and check the various offerings. I picked the 4 main names I knew and started getting quotes and then received a recommendation for Asian Tigers from my destination agents. My wife was very sceptical as we had never heard of them however I'm very happy I called them. Guillaume came over to do a house survey and was thorough and his estimate turned out to be pretty close! He was also the most flexible and made sure to understand our key needs - Japanese are not known for their flexibility but Guillaume went out of his way to make sure our needs were met. He checked details regarding the car that I planned to ship and helped me to find out details that made me realize that it would not be cost effective to do so. Their prices were very competitive which didn't hurt. All 5 quotes came pretty close to each other but I just felt the attention to detail and flexibility were greatest with Guillaume. The move was scheduled for 2 days. Day 1 Tariq turned up early and was outstanding. He was organized, efficient and managed to get my wife moving fast which is no small achievement!! She was highly impressed with the service and she is not easy to please...(years of experience on that point! ;) ) The amount covered on Day 1 was impressive and when one item was inadvertently packed due to my fault, Tariq and Guillaume went out of their way to get it back for me very quickly. They left us boxes and materials overnight so we could get organized and Day 2 was done by midday. They were well prepared and efficient and I had a hard time keeping up with them and Im normally extremely fast. I have to say we were extremely impressed with the service and attitude of the staff all round. Nothing is too difficult for them and they made what could have been an extremely tough pack up, a fast and very efficient experience. I will certainly look to Asian Tigers first next time I am planning a move. I would recommend giving them a call.

I just moved to Tokyo from Seattle. From start to finish, Asian Tigers and their affiliates took great care of me and my personal belongings. Moving is always stressful and having a team to take care of the details is a huge relief. John came by and did a thorough pre-packing check. I changed my moving date a couple times to suit my personal schedule and they accommodated even my last minute changes. I had more changes in move transfer date to Japan and once again they handled those changes smoothly. Looking forward to working with Todd, and Yoshie at Asian Tigers and their affiliates in the US.

I have used Asian Tigers for years and years, and they have done many international moves for me. They always show up on time, they are efficient, and they are totally trustworthy. They also helped monitor my shipment from door to door. Most importatly, everything made it in good shape, including my most important photos and “personal memory items.” You cannot put a value on those things, as you cannot replace them. I even used Asian Tigers to store those items for me, for many years, and all of those things arrvied at my door safely and in good shape. I highly recommend them!

Mr. Olea at Asian Tigers Mobility - (International moving and relocation) - Japan displayed "cutting - edge" customer service skills in all phone and electronic correspondence. His presentation, carefulness towards details, listening skills and timely follow-up left me feeling important and assured that he has integrity and is very competent at delivering a professional representation of Asian Tigers Mobility for complex transitions of overseas / international shipments. Mr. Olea, at minimum - met my high standard for excellent customer service delivery. His professionalism was displayed throughout the entire time he managed and coordinated my shipment to the states. My experience with moving companies abroad and in the states has gained me the experience of having at least one provider in Japan to compare all the rest. This was my first time working with Asian Tigers Mobility. From this point forward, Asian Tigers Mobility is NOW the “Gold Standard” company I shall compare all other international moving companies to, due to the excellent workmanship of Mr. Olea. His customer service skills never left me feeling "rushed", confused, lacking trust or concerned about potential problems or unfinished business regarding my shipment or his customer support interventions. I must admit, prior to working with Asian Tigers Mobility, I had reservations about trusting a new or different provider to manage my overseas shipment. However, after working with Mr. Olea and the other excellent professionals at Asian Tigers Mobility throughout the entire transaction experience, I will only recommend Asian Tigers Mobility. Thank you, Asian Tigers Mobility! Sincerely, Ms. TW

My move from Tokyo to Paris had special requirements and Asian Tigers was the only company which agreed to take care of it despite its difficulties. They dedicated their time and expertise to explain how the move should be handled and help me with customs. The service was perfect at origin and at destination, all my belongings were handled with care, including our vintage piano. Thank you Asian Tigers!

I’ve moved internationally several times with Asian Tigers over the years. Each time my move was handled with the utmost professionalism in communications and services from beginning to end. I’ve never had a single issue with any of my moves handled by them, which have been complicated in nature and with my high demand and expectation of services always met or exceeded. Most importantly, my entire household and precious personal items have always arrived and delivered safely and with no damages or missing items, each time. Their care and attention to detail are of the best level and their crews packing quality is amazing to witness. They are also just good people to work with, always keep their word. This is why I have chosen them every time. If there was a competitive doubt on price, they have been flexible to review and come back with a rate that we could agree on. I have had some bad experiences with other movers before I had a chance to use Asian Tigers for the first time. I highly recommend Asian Tigers.

Really happy with the service provided by Asian Tigers - moved household goods from New Zealand to Japan, and from the quoting process to the items being delivered everything was easy. Nothing was damaged in transit, and there was minimal effort needed from us to make everything run smoothly. Highly recommend and would definitely use Asian Tigers again in the future.

Just initiated a move from Tokyo to the East Coast of the U.S. using Asian Tigers, the third move I have done between the two countries using them. Andrew Olea at Asian Tigers in Tokyo worked hard to obtain space on a cargo ship, no easy task amidst the pandemic-induced supply chain breakdown. The packing crew was also efficient. Will update this review again after the U.S. move-in has been completed, and for now can say that the Tokyo end of the move was done very well.