AEON Cycle Shop - Kyoto

Name: AEON Cycle Shop - Kyoto
Address: 25-1 Saiinoiwakecho, Ukyo Ward, Kyoto, 615-0035, Japan, 615-0035, Japan

2.1/5 ★ に基づく 8 レビュー

Contact AEON Cycle Shop

住所：	25-1 Saiinoiwakecho, Ukyo Ward, Kyoto, 615-0035, Japan
電話：	📞 +87
Postal code :	615-0035
Webサイト：	https://aeonbike.jp/real_stores/344
カテゴリ：	Bicycle Shop ,

25-1 Saiinoiwakecho, Ukyo Ward, Kyoto, 615-0035, Japan

Best Bicycle Shop in japan

m	m- hide on Google ★ ★ ★ ★ ★ 22時閉店と言う事で、20時半に店にへ行ったら片付けを始められていたので、「まだ良いですか？」と店員さんに尋ねたら「一応大丈夫ですけど」との微妙な返答と表情でしたが、出来れば今日に購入を決めたかったので店に入りました。自転車を見ていたら息子が止まっている自転車のギア変速を知らずに操作してしまったら「素人が勝手に触るな！」的な発言をされました。なんか言い方あるんちゃう！？と思いつつ、見るだけにして勿論購入せずに帰りました。昼間に何度か行った時はそんな雰囲気は無かったのになぜ？コロナの影響で閉店時間が早くなっていて閉店後の客がウザかった？ただ機嫌が悪かった？店員さんの人間性？イオングループだから殿様商売？商品は良い物が有るし、利便性も良いですが、何にせよ残念な対応でした。 Since it was said to be closed at 22:00, I was able to start cleaning up when I went to the store at 20:30, so when I asked the clerk, "Is it still okay?" It was a facial expression, but I wanted to decide to buy today so I entered the store. When I was watching a bicycle, my son stopped, and when he operated the bicycle without knowing the gear shifting, he said, "Amateur should not touch it!" I have something to say! ? Thinking about it, I just returned and went home without buying. Why didn't I feel that way when I went there several times during the day? Due to the influence of corona, the closing time was early and the customers after the closing were disappointed? Did you just feel bad? The human nature of the clerk? Since it is the AEON Group, is it your business? There are good products and convenience, but it was a disappointing response in any case.
a	aoi on Google ★ ★ ★ ★ ★ こちらで自転車を購入しました。安心パックに加入したので、メンテナンスをお願いしました。あからさまに面倒くさそうで高圧的な接客をされ、とても不快に感じました。接客態度も酷いですが、品物の質も良くないと感じました。今は有料でも別のところでメンテナンスしてもらっています。接客態度に関しては指導、改善を求めます。 I bought a bicycle here. I subscribed to the Anshin Pack, so I asked for maintenance. I felt very uncomfortable with the high-pressure customer service that seemed to be overtly troublesome. The customer service attitude is terrible, but I felt that the quality of the goods was not good. Now, even if it is paid, it is maintained at another place. We request guidance and improvement regarding customer service.
m	momo on Google ★ ★ ★ ★ ★ ☆一つも付けたくないぐらいの店。対応した男性店員（40代ぐらい）の態度は最悪でした。自転車同士の事故による見積もり、修理依頼に行きましたが自分の店で買ってないからという理由で断られました。買った店で見積もりしろと？引越ししてるからそれは無理と伝えると今度は自転車をチラッと見るだけで交換部品が無いと。在庫を調べる事もせずにですよ。こんな店2度といきたくないですね。 ☆ A store that you don't want to add at all. The attitude of the male clerk (around 40s) who responded was the worst. I went to get a quote and a repair request due to an accident between bicycles, but I was refused because I didn't buy it at my store. Do you want to get a quote at the store where you bought it? When I told him that it was impossible because I was moving, I just glanced at the bicycle and said that there were no replacement parts. You don't even have to check your inventory. I don't want to go to such a store again.
k	kiki on Google ★ ★ ★ ★ ★ ネットで購入し、店舗受け取りしました。受け取りの時説明して下さった整備士さんと40代位の女性店員さんはとても親切でした。しかし他の男性店員は店が混みだすと説明を受けている数名の客がいるにも関わらず、時間かけすぎあっちに回れ、その他にも客の愚痴をグチグチ言っていて気分が悪かった。後日気になる点があり聞きに行った時には女性店員が怠そうに登場、大学生のような男性店員と共に終始怠そう。気になるならメーカーに問い合わせますが？と逆に問い合わされる始末。何の為にあなた達が居るのか。上司が居ないとここまで態度が悪くなるとは… これらの旨はサービスカウンターにも報告しております。二度と関わりたくはないですが有料で購入時サポートサービスに加入しておりますので利用する権利はあります。早急に改善をお願いします。この店舗に何を言っても無駄かもしれませんが。 I bought it online and received it at the store. The mechanic and the female clerk in her 40s who explained to me at the time of receipt were very kind. However, the other male clerk was sick because he took too much time to go around and complained about other customers, even though there were several customers who were told that the store was crowded. There was something I was worried about at a later date, and when I went to ask, a female clerk appeared lazy, and I would neglect with a male clerk like a college student from beginning to end. If you are interested, please contact the manufacturer. On the contrary, the disposition that is inquired. What are you guys for? If you don't have a boss, your attitude will be so bad ... These facts are also reported to the service counter. I don't want to be involved again, but I have the right to use it because I subscribe to the support service at the time of purchase for a fee. Please improve as soon as possible. It may be useless to say anything to this store.
ゆ	ゆ on Google ★ ★ ★ ★ ★ 星一つもつけたくないです。待たせておいてすみませんも言わず申し訳なさそうな態度ひとつ見せずだるそうに対応されました。ここではいいものがもしあっても買いたくないし誰にもオススメしたくないです、むしろやめた方がいいと広めたいです。これで給料もらってることが理解できませんね。 I don't want to add a single star. I'm sorry to have kept you waiting. I don't want to buy good things here, and I don't want to recommend them to anyone, but rather I want to spread the word that I should stop. I don't understand that you are getting paid for this.
別	別所泰子 on Google ★ ★ ★ ★ ★ 男の孫の4歳の誕生日プレゼントに自転車を買いました。ちょうどいいサイズのがあり、持ち帰りすぐ乗れてよかった? I bought a bicycle for my grandson's 4th birthday gift. There was just the right size, and I'm glad I could take it home and ride it ?
A	Alisa H on Google ★ ★ ★ ★ ★ こちらで、電動自転車を購入した際に安心パックに入ったので、買い物ついでに点検してもらおうと思いたちよったら、40代くらいの男性店員が出てきて、だるそうな接客をされました。子供がペダルを触っていて、危ないと言いたいのはわかりましたが、無愛想な言い方で、愛想ひとつもありませんでした。二度と行きません。他の大学生くらいの方達の接客は普通です。 When I bought an electric bicycle, it came in a safety pack, so when I thought about having it checked while I was shopping, a male clerk in my 40s came out and gave me a sloppy customer service. I knew that my child was touching the pedals and wanted to say it was dangerous, but in an unfriendly way, I didn't have any amiability. I will never go again. The customer service of other college students is normal.
ゆ	ゆきだるま on Google ★ ★ ★ ★ ★ 最悪の店タイヤとタイヤチューブ、ブレーキパッドの交換を依頼軸を歪んだ状態でタイヤを取り付け、それに合わせたブレーキ調整をした状態で引き渡して下さいました。さらに、引き渡し前には問題なかったギアが傷つけられ、一番軽いギアは使うとスポークに当たるように。長く乗ってる自転車のため、ブレーキを変えたから調子悪いのだと、当日はそのまま帰宅。翌日、別の自転車屋に持ち込むと、上記の事が判明。ギアのせいでかなり危険な状態だった。いつ壊れるかわからないと言われた。替えたタイヤがダメになるまでは乗るつもりだったが、数ヶ月以内には買い換えるハメになりそう。いくらなんでもひどすぎる。二度と使わない。 Worst store Request replacement of tires, tire tubes, and brake pads He installed the tires with the shaft distorted and handed it over with the brakes adjusted accordingly. In addition, the gear that was fine before delivery was damaged, and the lightest gear will hit the spokes when used. I went home as it was on the day, saying that I wasn't feeling well because I changed the brakes because I had been riding a bicycle for a long time. The next day, when I brought it to another bicycle shop, the above was found. It was pretty dangerous because of the gear. I was told I don't know when it will break. I was planning to ride until the replaced tires were damaged, but it seems that I will have to buy a new one within a few months. No matter how terrible it is. Never use it again.