Able Koiwa - Edogawa City

This time, I signed a contract with this real estate agent for the first time looking for a property. The first decision was a calm atmosphere and a polite response. Unlike other real estate agents, it was a real estate company that made me think slowly before making a contract and wanted to decide with confidence. In addition, I thought it was a very good company to introduce to my friends. If you like the person in charge, you may want to ask not only to find a property but also to move.

We received a lot of information and found a room that we were satisfied with. It was helpful for me to get in touch quickly and to proceed smoothly with the troublesome procedure. Also, I was happy that I could use the student discount and so on. Also, I would like to ask if there is an opportunity. Thank you very much.

Before moving in, I was asking for a response because there was a smell of sewage in the piping, but I left it because I had not used it for a while. After that, the smell continued, so I contacted me and the store staff came to check once, but it was fine to just open the lid and look at the flier. From here strongly request the inspection to the trader. I was told that if there was nothing, I would have to pay myself, but I asked for it immediately. I contacted the store again for one week without any communication. He wasn't asked for a contractor after all, and was told that it would take more time. Correspondence was too appropriate and dissatisfied.

I came to the store to rent a rent for living alone for a new life. I made a rather selfish request, but the clerk found a good property to deal with sincerely. The response was quick and I was able to prepare for the move with a sense of speed!

Anyway, the response of employees is extremely bad. The story changed after a few minutes, I was calm and lied, and at first I was amiable (only), but at best I immediately switched to speaking from the top, and before I knew it, the person in charge changed without permission and nothing was taken over. I'm irresponsible, I'm really amazed. After all, the company with 5 stars and 1 star has a high land mine rate. I guessed that 5 stars were thrown unnaturally in a short period of time after the 1 star rating. I don't think it makes sense for the actual situation to be repaired by improving the appearance of the star rating ... I will never use it again, including affiliated stores.

Thank you for your kindness and politeness, and I was able to find the property I wanted. I searched for properties in parallel at several stores in the neighborhood, but there were many projects managed by the company, and I was able to handle not only property searches but also rent negotiations and initial cost negotiations. Most recommended for real estate companies near Koiwa. ※※※postscript※※※ It's been half a year since I rented a property managed by ABLE, but the function as a property management company is the worst. From the upper floor, a water leak occurred on the balcony and I reported it to Able. Immediately, the contractor came to visit the site, After that, two months have passed and I haven't been able to respond. When I inquired about the situation, it was discovered that the landlord was unhappy and that the talk of repairs was not progressing. I think the landlord's misfortune can't be helped Even though it's been two months There is no explanation of the situation where repairs cannot be handled I have to contact you many times from here It is left unattended without explaining the situation. Water leaked to the balcony I couldn't dry the futon outside for two months. For employees of Able Koiwa store What do you think if you can't dry your futon for two months in the opposite position? As a result of telling the feelings that I am in trouble Finally, I lifted my heavy waist and got a response. However, to repair the equipment I talked to Able over the phone for the repair, I couldn't answer the phone If you call back at a later date "I will check the contents and will contact you again. Despite being told Leave it for about 5 hours without any problems If you contact us again for confirmation, "The person in charge was absent. The content of the contact has been decided to be repaired. "They said. Even though I was told to confirm the contact details and call back, Although it was confirmed, it was left for a long time. The Able Koiwa store may basically be a stun that is left unattended for equipment defects. If equipment failure occurs after the rental contract, I think it is important to note that ABLE's managed properties may not progress unless they are actively and enthusiastically done. I have previously rented a rent from another management company, If there is something wrong with the equipment, Without leaving it unattended, the management company (real estate) of the rented property contacted me about the response status etc. Able, despite being a major player The property management ability was less than that of small and medium-sized enterprises. He contacted me at the time of the rental contract Mr. Yama ◯ was kind, so I am very sorry that the other employees are messy. ..

I have a rental contract, but first of all, I was very concerned about the customer service attitude of the person in charge. I've been poverty-stricken for a long time and I don't think it's a customer service attitude. I was surprised to find out what kind of education I was doing on my business card with the deputy store manager. And when I thought that the property was decided somehow, I did not get any contact about the progress after that, I expected that it would take about a week for the examination in the busy season, but I did not receive any contact even after 10 days and inquired I haven't heard from you even after 3 days, even though I'll be able to reply to the matter immediately. What do you mean when I said that I will contact you as soon as I confirm it? After all, it was very unpleasant to contact me about what was going on again. You said that you would contact me, I wanted you to keep your promise. Another point is that a foreigner's family was receiving customer service next to me, and I was surprised at the intimidating attitude toward the foreigner's family. "That's why there's nothing more!" "Hahhhhh", a bullish tone and a sigh, and listening next to me made me click. Is it discrimination that you will not understand anything because you are a foreigner? ?? It's an anachronism. I don't know what kind of education and training Able is doing, but I'm surprised that it's so terrible. I don't think all the stores are like this, but I don't recommend the Koiwa store to my friends, so I will stop visiting. I affirm that I will not go anymore. If anyone is looking at this review, the recommended real estate agents near Koiwa Station are Mr. Smeyer and Mr. Irent Home. Please refer to it.