ABC-MART sports plus bono 相模大野店

The store is small

The staff is kind.

A shoe chain store on the 4th floor of Bono Sagamiono.

I think that the assortment is good, but the clerk .... It may be a matter of compatibility, but even if we communicate this request, it is not transmitted. Moreover, it will be left untouched. Since there is ABC mart near, I will do there from now.

When choosing shoes, telling them the strength of the heel hold, the ease of bending forward, and the fact that it doesn't twist diagonally, it tells you the characteristics of each manufacturer, and the heel hold is particularly solid I finally decided on the ASICS I felt. If I didn't consult, I was able to purchase goods that I didn't choose, so the clerk took the consultation and it was good. Personally, I thought that communication skills were appropriate.

It seems that I made a mistake in choosing shoes, and the thread around the Achilles tendon was so bad that I bought a new pair of shoes. This evaluation is because I thought that I had an opportunity to avoid this accident if I still had a fault. ★ Good points of this store ・ Easy access from the station ・ Points for cooperating stores will be added ・ If it is out of stock, it will be mailed to you. ✖︎ This store is bad ・ Communication ability of clerk is low ・ The clerk is not motivated ● What actually happened After deciding on a design I liked when choosing shoes at this store, I wanted to try it on. My legs have a wide characteristic on the side, and if I don't increase the size, my legs will be damaged, so I consulted with the clerk and decided. When I asked how to choose the shoes that suit my feet, there was no response other than "shoes that suit me, shoes that suit me", so I actually tried them on and looked at them together. Even though I didn't touch it, I received a reply saying, "I think it's okay because I have room at my fingertips." As a result, I bought something with bad shoe rubbing. From the above, It was judged that the clerk's behavior and behavior did not match, and he was not motivated, and he was not able to provide the information he wanted, so he was evaluated as having low communicative competence. I heard it twice. Same question. ● Evaluation Even though I have good things, the clerk is shit, so I will go to another store for the second time. ● Summary I don't buy shoes very often, so I have no complaints about the product lineup. Due to the recent trend of the world, I am not interested in greetings when visiting the store, so I have excluded it from the evaluation. Excessive customer service should certainly change the burden on employees significantly, but no matter how beautiful things are arranged, it is a customer business, so I want you to provide at least any information and communication skills to such customers. The shoes are reasonably priced, especially. ★ How to choose shoes To summarize various things, ・ The risk of shoe rubbing is much higher when choosing a larger size than when choosing a smaller size. ・ If the width does not fit, the width may be widened. So, choose one that firmly attaches the heel to the heel of the shoe without any gaps. The main cause of shoe rubbing is that the heel is not fixed when wearing. It will be bloody (laughs)