日産プリンス栃木販売株式会社宇都宮店 - Utsunomiya

Beautiful and good service, Nissan is the best ?

I used to go to another prince before and changed it because the response was bad & far away and the reputation of this store was good. (The reason is mainly that reservations were missed) The air conditioner of my car's notebook e-power broke down and I made a reservation and visited for inspection and repair. The response at the time of visit was good, but the problem is after this. I took a day to inspect and repair, so I borrowed a substitute car and returned it the next day, but I accidentally left something in the substitute car. During that day, I made a phone call quickly, explained the circumstances and went to pick up the next day, and told me that I wanted to keep it, so I was told that `` I will check if there is something left behind and call me if there is anything missing '' It was. Since there was no telephone call until the next day, of course, when I went to pick up that the forgotten items were kept in the store, "I didn't notice the forgotten items and lent a substitute for the next person." What did you call in advance for? Can you not use brat? Moreover, I knew that I hadn't checked the substitute car for anything left behind or trash before lending it to the next person. Eventually, that day was wasted, and I didn't ask the next renter to check the car right away, so I waited without any contact until the car returned. After confirming that there was something left behind in the car that came back the next day, there was a phone call, but he said, "Are you picking up today?" “I went to pick up once, but I could n’t pick it up, so could you deliver it to my house?” I came to deliver it at an insane time, about 10:00 that night. Gasoline was said to be full and returned, but it was actually full. You can imagine the flow that the previous person returned it as it was, and the dealer lent it to the next person without checking. In addition, despite the fact that this case was clearly a complaint, no sales representatives or store managers came out, and we interacted with maintenance personnel from the beginning to the end. The person in charge of the maintenance came to the house and was surprised at the lack of sincerity. What should I do if my rental car is covered with garbage? I'm really wondering why we don't inspect the car after it has been rented. All of Nissan Prince looked like this and found out that employee education was not perfect. Never again buy a car at Nissan Prince, and it seems like Nissan will hate it.

It is truly "Nissan of Technology" that you can rest assured that you can leave the wording to customers, care, payment consultation that suits the life of the buyer, and maintenance, maintenance, repair, etc. without discrimination and kindly and politely for cars bought elsewhere. I thought.

It's easy to get in, but I have something to think about every time I'm charging the EV. I wish I could use the toilet. This can be said for dealers in general, so please consider it.

By using for charging. Correspondence is not good. Isn't there a concept of a customer's point of view for a woman with a slender eye on the front, who gives a high-pressure instruction to move the car even though it has not finished charging? Is it a stance that I do not come to pick up orders for drink service and charge it? On the contrary, it may be better to go from here.

I made inquiries about parts replacement and maintenance wages three times over the phone, but I didn't get back to them every time. It hasn't been taken over, and when you call for the third time, you lick it like "You contacted me several times yesterday." I'm calling back because I haven't heard from you. There is only a Nismo Performance Center here in the northern Kanto region, so I had no choice but to use it, but it's a shame. It's a shame because the local performance center didn't do this.

I had an accident and moved to NISSAN with a tow truck. After that, you will notice, arrange a substitute car, etc. and respond at a constant speed. Even thanks with Nissan. .. ..