昭和35年創業の技術と心の 有限会社 西湘タイヤ商会 - Odawara

As you can see in other reviews, it was a very kind shop. Even though I got lost and was late, I kindly asked him to come slowly, and he came to pick me up halfway without a disgusting face. From a professional point of view, we were able to make the best proposals for tires that fit our budget. I got the impression that I was a mechanic because of the snappy movement. Thank you for your hospitality. This is a recommended shop.

I don't really want to add stars. I'm also a car dealer, so there are many things I don't understand in every respect. First the price. I think it's too expensive. About 6500 yen including tax for one Yokohama Eco's, whose rubber has begun to harden after 8 years, is not convincing. It is said that the peak rubber of tires is about 6 years after production. Even with the same Yokohama, I could still put up with the price at Neova, S Drive, or Direzza if it was another company. I'm still worried that you didn't tell me the number of years of manufacture first. And wages. I thought it was expensive compared to the same kind of shops. I was surprised to see the astonishing price after the details were given, without being told a clear price before I had them assembled in advance. The work was already finished and I had a lot of doubts, but I couldn't finish it later, so I cried and paid. It is suspicious that the price list is not specified in the first place. Even if the price is 100 steps and forgive, the first thing I didn't get was the handling. I handed over 16 new nuts that cost nearly 15,000 yen and a special adapter. Without obtaining consent, it was tightened with an impact wrench, and with a torque wrench, it was tightened with a torque that was clearly overtightened. Looking at the reviews of other customers, I think that even if the nuts and wheels are deformed, they will not compensate. Also, after being returned, the adapter outlet was full of scratches. Wheels and related parts are important belongings of our customers. Is this wrong? I bought 4 used tires, removed 4 used tires and had them thrown away, had them attach a valve to bring in, had the used tires assembled with wheels, had them balanced and installed them in the car, about 42,000 including tax. It was a circle. Anyway, the handling of nuts and sockets is unacceptable. I'm not saying that you shouldn't use impact, but there are problems with getting consent and how to use it. As long as you are a professional and receive a reasonable technical fee, your mission is to ensure safety and quality. I'm very sad as someone who works on the same car.

I asked you to change the tires. I asked for a replacement or attachment to a handheld wheel, but I was happy to accept it. In the hot weather, I had you work well and it was all completed in a small hour. If you have any questions, please do not hesitate to contact us.

I used it over a year ago, but when I changed to a studless tire here, the nut was tightened so hard that I couldn't remove the tire. I tried to get him to go to the store right away, but even the store didn't. I was told that it was not my responsibility and I had to take it to the dealer, but it took 30,000. The dealer also told me that it seemed to be over-tightened. I don't think you can remember it at this shop anymore ... I happened to pass in front of the store and my unpleasant memory revived. I'm not asking the store anymore, but I'll post that this can happen. It seems that there are many people who are using it satisfactorily, so I may have been out of luck.

I searched on the internet and thought that the shop seemed to be highly reliable, so I suddenly went to the shop and consulted with them about tires. I was happy to respond to sudden changes in work days, and when I checked by e-mail, I immediately responded to any questions I didn't understand, and I am satisfied with the very kind response. Thank you very much.

Very polite and kind, he works from 8am. In a sense, the shop buried in tires is powerful! ️

It's a nice show that very convenient tires come out of nowhere. It seems that there is a large amount of stock in the warehouse, so it is better to contact the tire you want first before going.

I had you change the studless tire from 11:00 on Saturday. The shop was surrounded by tires and was very smart. I got a donut for the tires while I was waiting. I bought the tires online and arranged for them to arrive at this shop. The cost is as follows. For your reference ・ Replacement 2200 yen / piece ・ Foreign car 1000 yen / book ・ Valve replacement 500 yen / piece ・ Nitrogen gas 700 yen / piece The owner is a friendly person and I'm glad I chose this place.