Yellow Hat Yatomi - Yatomi

The clerk's response is poor. When I called out, "Please wait" and then left to go to another customer. If you can't respond immediately, you may take measures such as telling another clerk, It cannot be left unattended.

I don't want to write like this, but I go to various car shops, but this Yellow Hat clerk (especially the store manager) is dangerous. Too one-sided without listening to customers at all The female staff in the pits are usually good at responding ❗️ Coco is not the place to shop and talk to the clerk ?

Since I registered for towing, I asked to change to ETC setup towing, but I could not open the ETC gate and it was stopped, or when I changed the oil, it spilled around the engine (offensive odor and white smoke on the highway) , If it catches fire, it's a catastrophe ...), The way to fasten the undercover of the engine is messed up, or the level is too low. When I went there after a long time, I got 6000 yen to change tires in summer and winter. It's more than double this if it's cheap. surprised. But even this is 3000 yen cheaper than usual. I made a mistake in attaching the nut, and when I was asked what the air pressure should be, I told it numerically, but it was strangely rugged. As soon as I started running, I noticed. Why did you hear the air pressure? No meaning. I can't do anything I asked or asked and answered, so it's better to go elsewhere. For a few years after having trouble, I can't get close to anything other than buying small items, but I'm sure there aren't many other reservations, and every time I go, problems arise. Even changing tires in summer and winter can't be done by Matomo ... I've been disciplined, so I'll never use it again.

There are good clerk and workers, but the hits and misses are terrible. I estimated the car inspection for the first time here, but it was the worst in my experience. Naturally, I went to another conscientious place to work on it. When you go to this store, it may be better to be familiar with the condition of your car or to bring an acquaintance who is familiar with the car. It's completely different from what the workers say, and sometimes it's the opposite of what it was last time, so I think it is necessary for the staff to make efforts to share knowledge. Also, do workers have quotas? Or do you want sales for the time being? Do you want to rip off wages? The car I quoted was unpleasant because it changed a lot. Do you feel like passing the vehicle inspection? I wonder what happened, there was nothing wrong with the car before I brought it here. That's the problem, this is the problem, "It's broken, so you should replace it." From my point of view, please replace the staff. If you hit a really bad worker, you will choose a partner and try to add it. You can also remove and reposition the plug. Also a flag? It was also said that "additional charges may be incurred". For the time being, I just asked and I got a pretty good price quote. But at the same time, I thank you. At the time of estimation, I knew that "Oh, this is no good", so I was able to avoid it without actually issuing it, and the estimate was also helpful for issuing it to another place. Most of what was said here was actually unnecessary work, and it was half the price. If I didn't know anything about cars, it would be a good duck. If a car is detected, it will be scratched, or it will be destroyed somewhere and an additional charge will be incurred. It is better to stop dealing with things that increase your worries. The number of customers will decrease. It used to be a normal impression, but when I came here for the first time in a while, I felt that the quality of the Yatomi store was getting worse. Is the staff terrible? Did the person above change and get worse? The influence of corona may be felt, but ... The atmosphere of the store changes considerably depending on the staff and management, and it is communicated to the users, so I think you should be careful. I was so impressed that for the time being ... maybe I won't go anymore.

I was sorry that I came to the store because the air cap was loose after changing the tires. Maybe it depends on the person ...

The cost of bringing in oil change was free a year ago, but suddenly it was 1650 yen. Even if you check it, there is no clear answer and it is dishonest

The response of the clerk is the worst. When I was asked to get an estimate to repair a car scratch, I was told why I would fix it with such a scratch. When I said that, I shut up. I'm offended I'll never go again