Yamato Transport Co., Ltd. Tama-Sugebamba Center - Kawasaki

The clerk responded kindly and politely

December 4, 2020 The product was damaged and was repacked and delivered by Yamato. A complaint was made from here and it was damaged at the previous depot. Until then, there was no contact from Yamato Transport. It was damaged in the absent box within Yamato Transport. No apology or contact until you make a complaint that you can put the product I think I'm the worst shipping company. There are good deliverers, but they all look bad When it is delivered, it tends to be absent to Transport, Sagawa Express, Yu-Pack, so I will ask you to pick up the A4 paper at the door, so even though it says the absence table, I went to Yamato to pick it up the next day, but I loaded it again It is being delivered. This is the second time. I have not been able to communicate or take over at all. There is no name of the person in charge on the absence table. I want you to be sloppy. Sagawa Express, Yu-Pack can be done, but Yamato can not.

If you always deliver, you will be able to watch your time at home without having to go through the redelivery procedure. I am grateful for that consideration. Thank you very much.

He seems to be busy all the time, and he/she always cares for us even though he lacks manpower. After all, Kuroneko is convenient and safe even if the price becomes high. It's good because there are three cat pit terminals!

The store was very friendly and nice. Although I often send sake, there is also a corrugated cardboard box for the sake bottle.

Good response from the sales office. However, the delivery staff seems to be busy. It depends on the area, but I'm always out of breath and tend to be late. If you do not specify the date and time, it may be returned to the next day. .. .. Sagawa and ADP are faster, so I want you to do your best.

I checked if I could send it many times by bringing in Kokusai Takkyubin, bought a box to send it because it was said that it was necessary to send it, and completed the procedure. I was told that it would arrive in 3 to 7 days, and after a week of waiting, I received a phone call saying, "I can't send this package. If you don't like disposal, please come to the airport." What? ?? I was surprised that it was still in Japan, even though I used it for work that I had already told that it would arrive at the destination in 3 to 7 days. I told him that I couldn't go without sending it, but he said that it would be impossible if he wasn't promoted to a corporation, and even if he wasn't freelance, he said, "Because it's a rule." I don't understand the meaning of asking if I can bring it in by train and check it again and again, and if I can send it within a week. Moreover, "I will return the shipping fee, but I can not refund the box for sending because you have used it once." Even if I complained that there was such a fraudulent thing, "That's Yamato Transport's method. The packing material fee is recorded as sales and the shipping fee is returned, so no matter what your job is, this responsibility is Nothing. No matter how you complain, it doesn't matter. " The best thing is that when the baggage is sent back, there is no apology, but the bills and coins are returned in pieces on the returned baggage, and the baggage is balanced so as not to drop it. For some reason, I wrote a lot of things like this (filling in on the money) and said something like "Don't make a mistake this time (because it bothers you)". It's not about the level at which one or two people can't work. I can only think that Yamato Transport itself is a rotten company. It's a complete fraudulent company.

Always get the job done quickly ? He taught me how to reduce shipping costs. Even if the delivery address was unknown, he tracked me and delivered the package safely. Full of surprises and gratitude. In addition, busy drivers are also helping us when we are away for a long time. I have decided that my luggage will be Kuroneko Yamato. We are looking forward to hearing from you. The card is a d card.