Yamato Transport Co., Ltd. Nukui Center - Nerima City

This is a Yamato Transport office in the Nukui area of ​​Nerima.

A courier that is always indebted.

It was a very nice store.

Tobacco sales office An unmotivated response that seems to be troublesome Feel disappointed

I went through the return delivery procedure for the first time, but the response was smooth and quick. I will use it again.

I went to take out my luggage No matter how many times I say sorry The man at the reception I can't come from the back PC Another person noticed and called me. I was busy but it was very When assembling a box I sighed many times Tools on the desk and a van! And throw I also speak in a very low voice about the price of the material I listened 2.3 times. It was very unpleasant. And not only this time, Last time when assembling the box to the same one Did you get irritated without assembling well? Being tongue out. Even in the courier reception, in the customer service business Because there is, there is a customer service from 1 I want you to learn again. Before I was a friendly woman It was good, but after this one It became very difficult to go. Although it is a star 1 First of all, I don't want to have any stars. I hope it can be improved.

I just recently moved to Nukui, and when I searched Google Maps for the nearest Yamato sales office, this store was a hit. However, although the reviews of other stores in the vicinity are all ☆ 3 or more, this is ☆ 2. eh? When I was surprised to see the reviews of other people, there were reviews such as the reception desk was not good at handling, so I was a little shy, and when I first needed to bring in luggage, I went to another store unintentionally. It's gone. However, my sister told me, "You should actually go and see if the review is true," and I thought it was true, so I went there around noon on Saturday. When we arrived, three or four delivery staff were working, and there was a middle-aged woman at the counter. Due to the structure of the building, there is a carry-in window at the luggage entrance and the place where the delivery staff are working, and at first glance I felt it was a little difficult to enter, but the delivery staff was crouching in front of me My brother immediately noticed this and cheerfully called out, "Please!", So I was able to enter without any confusion. I also exchanged a friendly greeting with the woman at the counter saying "Hello", and the shipping procedure was completed smoothly. On my way home, my older brother who was working said "Thank you!" And I thought it was a very good store. Perhaps, when the reception time for same-day delivery is near, the window will be crowded and it may be difficult to respond politely one by one, but at least when I went, the atmosphere of reception Wasn't bad at all. If there was one, the sale of special packaging materials was posted in a relatively easy-to-understand manner at other stores, but it seems that this store looked round and there was no noticeable price display near the window. I think. (Maybe I don't sell it, or I may have overlooked it ...) I was only interested in that, so I decided to make it ☆ 4. I think that I will continue to take care of this store in the future. 21.06.19 postscript When I went the other day, the shipping reception desk was moving to the left immediately after entering the entrance from the back of the store. Until now, I was passing by the staff who was working, and I was accepting while I was seeing other people's luggage, so I was wondering if I would get in the way ... but it was easy to understand and smooth. I felt that it became easier to use as it became possible to accept.

When I went to pick up the dated luggage ahead of schedule, the deliveryman called out to me even though the receptionist couldn't take my hands off. In the evening, there was a delivery at night, so I was busy looking for luggage and responding. I wanted to receive it ahead of schedule if possible, so it was really helpful. thank you. I think it will be difficult for all the delivery staff, but I look forward to working with you in the future.