YAMATO TRANSPORT CO., LTD. Akita-Higashidori Center - Akita

I know you're busy, but the response is really rough. There is no piece of politeness. It was really uncomfortable because I was told that I was busy and irritated. Response is also quite slow. Even the women who are accepting the conversation usually do not understand. I don't know if it's a part-time job or a part, but I would like you to educate me firmly.

Open early in the morning

I use it well because my house is near. I often ship computer parts, etc., so I visited to ship them on this day as well. On this day too, the usual ⚪️⚪️ responded. Each time after carefully packing yourself I asked, "Please put on a precision machine sticker." The cracked sticker was pasted without permission. When I said, "Please give me a precision machine seal," he said, "I'm running out now." I was a bit "much", so when I asked, "Are you going to enter that time?" he answered, "Tomorrow..." Why is it requested (sneakly) Stick a sticker different from the sticker Are you trying to process it? I don't understand that feeling. If you can't answer the customer's request due to the store's inconvenience, I think it's a good idea to explain the reason firmly and apologize and get your consent. In a place that the customer does not understand (cannot see) I am very anxious when it is processed arbitrarily, and I think it is out of the question. I promise to stick a precision machine seal at the request of the supplier and ship it. As a store, it’s busy You may think that "precision machine seal" and "cracker seal" have similar meanings depending on the person. My parcel may be one of many parcels, but as a sender, every transaction is about my credit. Firmly without doing any work Thank you for your cooperation. Even if the building is new, the customer service level has not changed. It's good when it's good, but... sorry. I am the same customer service I think it will be difficult to improve services unless the "person's awareness" changes. The same thing was done without notice at Kawajiri Center 3 days ago without permission. I remember both the name and the face. I used to be at the Yabashi Center. I would like you to improve the customer service skills of the respondents. m(_ _)m Also, I have been asking for it before, but I would like to see a packaging corner like the one in the photo below. (The photo is of a certain center in Sendai.) Since it is located in the Yahashi Center, it is convenient and well used. I feel very inconvenient. There may be circumstances of each center, It is strange to say that it is still inconvenient because it is newly built (new construction), and I think that it is a story that can be improved immediately with the efforts of each center. I think that the convenience of the service differs depending on each center, so I think that it is a point for users to improve it. Thank you. m(_ _)m

In bad weather, I had you redeliver it yesterday around 20:30. I've been waiting since 19:00, so I was a little frustrated, saying, "It's too late, isn't it?", But the person who delivered it said, "I'm sorry to have kept you waiting. , He gave a very pleasant greeting. It's wonderful to be able to deliver your luggage without a disgusting face, even though you have to visit many times in the snowstorm for your convenience! I also have a delivery job, but I was the one who wanted to be an apprentice!

When I went to pick up my luggage when I was absent, I always had to wait for a few minutes and couldn't get my luggage out immediately. Even if I try to help reduce the burden on the driver, I will wither, and even if there is a possibility that I will be away from home, I will ask for redelivery. In addition, the correspondence of the clerk itself is good.

The staff's response was smooth. The delivery staff also have a hard time until late.

When I brought my luggage, I accidentally parked my car in the deliveryman's parking lot. When the deliveryman came back and tried to pull the car, I was trying to put out the turn signal to the left, but the deliveryman's truck was parked on the left and the course was obstructed. When I got off the car and accidentally parked the car, and when I told the deliveryman to move because my car could not be approached when I parked there, I got a moody face and suddenly started the truck I moved while doing it. The woman at the counter was too busy, so she was unfriendly, so why did she bring her luggage? ?? It was an attitude. It's the first time I've had a bad feeling with my luggage. I don't want to use it again.