Yamada Denki - Yokote

Thank you for your kind support. I would like to use it again.

It is a point system and it is a store that collects ink cartridges, but the products published in word-of-mouth magazines and word-of-mouth sites are not displayed at all in the store, or they are located only in the prefectural head office. It is a store that does not meet the needs of consumers. This can be said for each Yamada Denki store, and I hope that it will be resolved promptly. In addition, in-store customer service is the worst! It's not a terrible response, but even if I want to hear the explanation on the floor, there is no staff nearby, and even though it seems to be clearly in trouble, I do not talk to them, so there is no hospitality. I want more sales that overturn word-of-mouth information.

Thank you very much for your polite response. Thanks to you, I was convinced that I was able to purchase the washing machine! I will come back again, so please give me some advice!

It was good to be kind and polite!

Before relocating the store, it was a distance close to "Ken Denki", but because it was too close, the building moved to the present place, due to a problem. There is a divergence between the leaflet price and the actual price, which is not very conscientious. The biggest difference with competing stores is that the free long-term guarantee is not free. Even during the warranty period, repair or replacement fee is charged. It is close to fraud that it costs you to pay for it due to self-payment occurring depending on the number of years even during the warranty period even though it is written for free and flyers. A couple of years ago, there was a pre-department that was announced as a black company where many employee's overworked suicide occurred, or a department that displayed frank customer satisfaction number one with a leaflet, especially when purchasing expensive items. Since the point discount is only a directing to make the illusion as cheap, we recommend cash discount without hesitation at the time of purchase. The point is not stored in the card, but if you accumulate the points to stay on the Yamada side, customers save as much as you save. It is because Yamada does not collapse because customers are planning to save without using points. Yamada will not be able to finance if you use points at once. When compared with "K's Zenki" in the neighborhood, the difference between both is clear, but Yamada is irritated because every corner is full of stocks. There is a store that is displaying similar exhibits in the city. That is "Don Hoote", a familiar exhibition method. When I go to a home appliance mass merchandiser to purchase home appliances newly, or to purchase it by replacement, because I am tough at the current Yamada, can you do a good shopping? It is doubtful. Yamada is not suitable for those who are thoroughly looking and purchasing. In addition, the level of customer service of the staff is actually poor and poor. It is not a level that can be very secure. It depends on manufacturers' hospitality and explanation at present, and if you change to the staff you can immediately check the difference. Let's check because it can be judged by clothes such as staff jumpers. Actual purchase and delivery correspondence are ad hoc and sophisticated. We often see the trouble of customers and staff in the store and hurry by telephone correspondence. If you purchase at such a store you will regret it. It is prudent to carefully check the staff's customer service in the store, check the store's reputation to acquaintances, etc., then make sure you do not regret and purchase it. Purchasing long-used consumer electronics is that it will not fail.

The purchased product breaks in about a month, and the clerk is unfriendly. I bought an air conditioner because of the price, but I regret it.

When I asked about Delonghi He explained the advantages of the product (there is no deterioration of the air due to the dirt on the air conditioner filter) and the disadvantages (the electricity bill is high). In addition, there was a conscience that was not a common push sale, saying, "You should try the equipment at home before considering it."

I went to buy wireless earphones. I was confused because I couldn't show the digital certificate at the time of accounting, but the staff kindly taught me, which was helpful. I will bother you when I have a need again