Wing - Settsu

I was told to contact me, but I was left alone, or I had an excuse to collect cardboard. The handling of the product is also rough in construction. I bought an air conditioner at premoa and the construction was here, but I wonder if I had to arrange the construction myself.

I bought an air conditioner and installation work included at General Mail Order Premo. The air conditioner arrived on the day before the planned installation date, and the next day the construction work, Mr. Premore and the wing in charge of construction also contacted me. I had Yonezawa Engineering Co., Ltd., a wing contractor doing construction in the Chubu area, do the work. A couple in their 30s, who are kind to people, had some work on 200 volts, so it was explained that it would cost around 4,000 yen at an additional cost. When I was relaxing in a different room, I thought that he would do some kind of polite work at first, and there was a banging sound. I was in the room for a while, but when I was worried and went to see the work, I was surprised to find tools and parts such as electric drills and poipoi on the floor that had just been replaced. Only 1m square under the stepladder was cured. At this time, the air conditioning line may be connected to home appliances in other rooms. In that case, since it is 200 volts, the home appliance will be destroyed. I was told. It wasn't because I remodeled and had a line drawn only for the air conditioner. It took about 4 hours and the construction was completed, and the startup of the air conditioner was confirmed. It was 7,000 how much was charged. He said he would put a tube to protect the pipes inside the wall during the construction, but he didn't say the charge. I thought it was different from the amount I first heard, but I paid. When I opened the refrigerator to give me a drink, the light inside wasn't on. I thought I hadn't put the breaker back yet. After receiving the instructions, the trader returned. There was no statement, receipt or business card. Then I looked at the breaker in the refrigerator and found it. Whether the outlet of the refrigerator can be used normally or not, I tried using a different home appliance and it worked. The refrigerator is strange. When I called Yonezawa Co., Ltd., he said that it would be okay as I called the manufacturer of the refrigerator to fix it. Contact Premore. After hearing the story from the construction staff, I will contact you again. I called the refrigerator maker and got the person in charge of repair to come the next day. In the meantime, I borrowed a temporary refrigerator so that things in the refrigerator wouldn't get worse. The base of the refrigerator was scorched when seen by a repairman. There was a fuse on the base of the refrigerator, but it also jumped over. If you use it normally at 100 volts, this will not happen. I was told that the insurance company wouldn't work, perhaps because the air conditioner accidentally spilled 200 volts into the refrigerator. I wanted to use the refrigerator as soon as possible, so I had only the base replaced. The repair person can also charge this to the air conditioner. I called Yonezawa Engineering Co., Ltd. We haven't bite anything. I do not know. I hang up the phone and can't talk at all. When I contacted Premore without help, Yonezawa Corporation said that he had finished this case because he said, "The customer hit the line and broke the refrigerator himself." No, no, I protested what I was saying. Then I got a phone call from Yonezawa Corp. and started talking, but the same thing as before. There is a possibility of an accident because you are working on the switchboard, right? Even so, turning on and off the breaker will break the home appliances. I don't know if the refrigerator breaks due to this construction. I also wanted proof of the work on the switchboard, so I wouldn't pass it even if I asked for a statement, a receipt, and the location. Reply why I have to give my address. I was also angry, so when I strengthened the ending, what was the way to hear the mouth? I was hung up because I was told I shouldn't say it because I was older. An online search of Yonezawa Engineering Co., Ltd. found it in Jimotee and found that it is a company located in Minato-ku, Nagoya. Since I was recording all the call records, I immediately contacted Premore. Then, it seems that the person who repaired the refrigerator, the person in charge of the premoor, and the person in charge of the wing talked with each other. It ended with the fact that Wing would compensate. I was repeatedly told by the wing staff that Yonezawa Engineering Co., Ltd. didn't do anything, and he said he would believe in what the customer said. Even if you think that you would be a good person if nothing else, I would like you not to use a liar who can not hand over your business card and is ignorant of anything. The construction was done a month ago, but I haven't received any apology from Yonezawa Corporation.

I ordered an air conditioner at the mail order shop PREMOA (A-PRICE) and was entrusted to this company. Because of the busy season, there was not much contact with the confirmation of the installation date, but both telephone reception and installation work were polite and good. Because of the Chubu region, installation was done by a local contractor who was subcontracted.

If you buy an air conditioner at the online shop premoa, this contractor seems to come to the construction. All delivery dates and installation dates were contacted by this vendor. I'm still only answering the phone, but he has answered this question properly. The estimate for additional work is about 11,500 yen, but it will change depending on the on-site work. For now, it doesn't look like a rip-off. After the construction, I would like to evaluate the fee and construction details again.

I had them install an air conditioner I bought online. The day after I bought it online, there was a phone call from a woman from this company, There was confirmation of construction schedule and contents. Although the person in charge was young, the explanation was easy to understand and it was a good impression. The piping cover price was charged separately on the day, but the finish was good and I was satisfied. Even if the product and the work were combined, it was good because it was cheaper than the estimate of a certain electronics retail store. I would like to ask again when replacing the air conditioner next time. Thank you very much.

I purchased air conditioners and doorphones at PREMOA, an internet mail order, and ordered the installation work as a set. Network Japan Co., Ltd., located in Nagano City, is the partner who actually came to work. Since the company's website and related information did not come out from the time the construction was decided to the present, the reputation and work contents were unknown, but there was no reason to refuse, so we decided to request the construction as it is. I received an explanation that there was an error in the estimated amount of the air conditioner after the completion of construction even though Network Japan came to pre-estimate the construction, I was charged for the correction and the difference of the amount, and I was told I paid. The breakdown is about 3000 yen in total, including the recycling fee and transportation cost of the discarded air conditioner. Since the recycling cost is paid to the corporation in charge, we made a compromise, but the transportation cost was decided by our company, and it was strange to pass on to us, so we returned the complaint by telephone to the main contractor Wing Asked for. Immediately I got a reply from the Wing clerks by phone. Proposed to discuss with the person in charge again and give an answer, and hung up once. After that, I was contacted by phone again soon and got an unclear answer that I would return the removed air conditioner instead of returning the price. We decided that it would be a waste of time to spend more than this, so we decided to return the price and the air conditioner and dispose of the air conditioner at our own risk. The clerical staff who responded kindly doesn't ask for responsibilities, but the insane response of both companies remains a question. We will report this case to PREMOA and request improvement. [Addition] When I told PREMOA about all the circumstances, N company (I omitted the name because I don't want to show the name) even after removing the air conditioner after refunding all the additional expenses I paid. Door phone construction + Another construction (all in charge of N company) that had been directly requested to Wing from before the incident was completed, but it was done as expected. The detailed background is different, so if you can write a review of company N, you will write it there. To put it simply, although there are no problems in using the equipment installed in the doorphone, etc., and the parts themselves, after the defective construction due to lack of explanation and lack of confirmation, it was devastated extensively both inside and outside the house. Thank you. Defects and inadequacies were piled up in piles, and I made complaints to the wing in detail to the point where it would normally meditate. For door phone installation work, we proposed to either refund the installation cost or redo the defective part + reimbursement for the damage caused by the redo (when affected to unrelated places). He told me that he would consult with PREMOA, the orderer, about the door phone, and he immediately responded. As usual, only correspondence is fast, and only here is evaluated. As a result, the full refund of the door phone construction cost was decided, and it was refunded promptly. If the construction is redone, damage to irrelevant parts will be widespread, and if the construction period is prolonged, it may affect your life and cause further trouble, so I think that it was good to respond to refunds . (The story is different if it is new or renovated) I was expecting an insane response, as was the case with the air-conditioning work. I don't know if PREMOA was nailed by PREMOA in the air conditioner construction, but I honestly reported the circumstances to PREMOA from the beginning, and it would be fine to write such a thing as long as I did an appropriate response I think I was evaluating. We will also leave out any additional work that was requested from Wing. Since PREMOA was not involved, I was prepared to cry and fall asleep. The part that was made messed up was repaired and repaired free of charge without stating complaints, but I was allowed to arrange another contractor with my strong request. Even if you came to the same contractor, the same person in charge might come again, and there was a word that it would be something twice, so I refused firmly. I did not give the name of the trader who came, but I received it from a distance, although it was in the same prefecture, and did an accurate work with a kind and polite response. This is the end of the uproar. I want you to be able to respond decently to this opportunity.

A place where you purchased an air conditioner at the mail order site PREMOA and asked for construction together, PREMOA sent an email from PREMOA to contact the construction staff. On the day after the purchase, the wing came in and called me and explained the construction date and the construction fee. The cover price I heard at that time was as stated on the PREMOA site. However, it was explained that the final fee would not be known unless confirmed on site. As the construction was written by other people, a partner came. At first we had you confirm installation place, and there was explanation of actual charge. Due to the location of the outdoor unit, the pipes and covers are longer than the rates we heard on the phone. The fee was the same as the one posted on the site, so I asked for the construction. After the construction is completed, we check the finished condition with the contractor and complete it successfully. When I searched and looked at the reviews, I was worried that there was a description that the service was badly frustrated, but I couldn't feel any problems with the phone response, construction, and additional charges. We had you explain carefully and were satisfied because it was construction after we were convinced.

I had you install the air conditioner purchased from the mail order site. A partner company came to do the actual construction, but I was able to ask without anxiety because the telephone response in advance was clear and easy to understand. The schedule was flexible, and the construction was polite and I liked it. The price was also a cheerful accounting, except for the additional charge explained in advance. Looking at the past reviews, I was worried at first, but I thought that the problem was not with Mr. Wing but with a partner company.