Volkswagen - Nagoya
3.7/5
★
に基づく 8 レビュー
Contact Volkswagen
| 住所 ： | 3 Chome-808 Uedaminami, Tempaku Ward, Nagoya, Aichi 468-0053, Japan |
| 電話 ： | 📞 +88 |
| Postal code : | 468-0053 |
| Webサイト ： | https://www.vw-dealer.jp/top.do%3Fdlr%3Dueda_aichi |
| カテゴリ： |
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Taketo Higuchi on Google
★ ★ ★ ★ ★ 担当セールスが良かったのでここで3台買いました。次はないかな。。。
2017.12追記。やっぱりここは辞めといたほうがいい。対応が酷すぎ。。
 I bought three here because the sales in charge were good. Isn't next? . .
2017.12 postscript. You should quit here. Correspondence is too severe. .
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赤尾奈美江 on Google
★ ★ ★ ★ ★ タイヤ交換と点検に行きました。静かな空間と心地よい空気感がとてもいい。
I went to change tires and check. The quiet space and comfortable atmosphere are very nice.
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K Otani on Google
★ ★ ★ ★ ★ 1台購入。担当営業マンは30そこそこの方だが、頼りなさが気になる。また時々上から目線の話し口調も結構気に触る。今まで多くのディーラー営業にお世話になってきたが、‥な印象。一方、整備担当はそこまで悪くない。ちなみにゴルフ初回車検は22万円でした。
Purchase one. The sales person in charge is about 30 or so, but I'm worried about the reliability. In addition, sometimes the tone of the eyes from the top is quite pleasant. Until now, many dealers have taken care of them, but they have a bad impression. On the other hand, the maintenance staff is not so bad. By the way, the first golf inspection was 220,000 yen.
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ka umi on Google
★ ★ ★ ★ ★ お店は確かに綺麗ですが、車を買うときの対応とその後と対応に差がありすぎて呆れました。「購入時は付けた方が安心だ、いつでも解除と返金ができるから」と契約した延長保証を他社乗り換えのため解約の相談をしたが「情報がない、VWがやっている保証なのでNTPではすぐにわからない」などから始まり、折り返しの電話は当然なく、平日に直接訪問し、書類を渡し店を出る際は勿論見送りはなく。‥‥‥どうしてもこの店舗でVW車を買わないといけない事情がなければ多少遠くても他所に行かれた方がよいと思います。メカニックの方々は説明なども良かったので星二つにしております。
The store is indeed beautiful, but there was a gap between the response when buying a car and the response after that and it was drowned. We talked about cancellation of the extended warranty with a contract for changing to another company, but we have no information, we have a guarantee that VW is doing, so we use NTP as soon as possible. "I do not know," and so on, there is no return telephone, of course, when visiting directly on weekdays and leaving the shop, there is no seeing off. ...... I think that it would be better to go to another place even if it is a little far if there is no reason to buy VW cars at this store. Because the mechanics were good at the explanation etc, I made two stars.
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nomargp5 on Google
★ ★ ★ ★ ★ サービスのみの利用。サービスカウンターのおじ（い）ちゃんが全くサービス内容をわかってなくてコミュニケーションが大変。定期点検にさらによくわからない日常点検とやらをさらっと見積もりに入れて来て、何をやるのかを聞いてもしどろもどろ。問い詰めてもオイルの質とか見ますみたいな回答。オイル交換費用別に払ってるし、新品に変えるのに質を見る必要あるの？ まぁそんなもんか。。
Use of service only. Communication is difficult because the uncle at the service counter does not understand the service content at all. It's confusing to ask what you're going to do by taking a quick estimate of daily inspections that you don't understand even more in regular inspections. Even if you ask questions, the answer is like looking at the quality of oil. Do you pay for the oil change separately and do you need to look at the quality to replace it with a new one? Well, that's it. ..
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r p on Google
★ ★ ★ ★ ★ のべ3名のセールス担当どなたにも悲しい思いをさせられました。メンテナンス予約をし訪問すると担当不在で予約も入ってない。家から往復40kmの距離を出直してくれと断られました。謝罪は無し。車検前に新型トゥーランの試乗車が出たら商談したいと伝えていたところ、試乗車が出ていても一切連絡なく、結局車検期日で通しました。しばらくして「車検の前にポロはいかがですか？」と電話があり唖然。極めつけは愛車をぶつけられ、後日修理見積の連絡がありました。「置いておくと邪魔なので早く引き上げてほしい。」と言われました。廃車の予定は伝えていましたが、愛車がなくなり心を痛めてるところにとどめをさされました。フォルクスワーゲンの車は悪くなく、サービスやメカニックの方々は対応もよかったので残念です。同じように購入後に不快な思いをされる方が増えないことを願います。この店で購入に至った理由は、義母に何台も車を都合いただいき、長年信頼あるお付き合いをさせていただいてるNTP（トヨタ）のセールスの方からの紹介でした。とても誠実な方でNTPグループにはこの方のようにしっかりと頑張っている方が大勢いらっしゃいます。それ故にこの店舗のセールスレベルにがっかりさせられた次第です。
A total of three sales representatives made me sad. When I make a maintenance reservation and visit, the person in charge is absent and no reservation is made. I was refused to come back 40km from my house. No apology. Before the vehicle inspection, I told him that I would like to have a business talk if a test drive of the new Touran came out, but even if there was a test drive, I did not contact at all and eventually passed it on the vehicle inspection date. After a while, I was stunned when I received a phone call saying "How about a polo before the vehicle inspection?" I was hit by my car and received a repair quote at a later date. He said, "If you leave it, it will get in the way, so please pull it up as soon as possible." I told him that he was going to scrap the car, but he was stopped at the point where his car was gone and he was in pain. It's a shame that the Volkswagen car wasn't bad and the service and mechanics were good at responding. Similarly, I hope that the number of people who feel uncomfortable after purchasing will not increase. The reason why I bought it at this store was an introduction from a sales person of NTP (Toyota) who has had a reliable relationship with my mother-in-law for many years. There are many very sincere people in the NTP group who are doing their best like this one. Therefore, I was disappointed with the sales level of this store.
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Hukui Satoshi on Google
★ ★ ★ ★ ★ 先日、ｖｗ正規ディーラーにPOLOを見に行ってきました。
店内に入ると受付の2人は暇そうに座っていたが無視。
目が合っても目をそらし挨拶もしない。
営業担当の人の対応も微妙。
何の説明もありませんし、こっちから質問しても一言しか喋らない。
もう自分には売る気ないんだなぁという態度。
最悪の営業所だと思っています。
The other day, I went to a vw authorized dealer to see POLO.
When I entered the store, the two receptionists sat in their spare time, but ignored them.
Even if my eyes meet, I don't look away and say hello.
The correspondence of the sales staff is also delicate.
There is no explanation, and even if you ask a question from here, you will only speak one word.
The attitude that I don't want to sell it anymore.
I think it's the worst sales office.
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Yoshinori Mi on Google
★ ★ ★ ★ ★ 53歳男性。ポロの見積りをもらうつもりで訪問しました。 口コミに散見されているような(悪いイメージの)セールスの対応は一切無く 厚待遇で気配りが感じられる対応をしてもらい感激しています。 これから車選びに入りますがポロを購入するならここで決めたいと思いました。
53 year old male. I visited with the intention of getting a quote for Polo. There is no sales response (bad image) that is often seen in word-of-mouth communication, and I am deeply impressed with the kindness and attentiveness. I'm going to choose a car from now on, but if I want to buy a polo, I wanted to decide here.
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