UQmobile

Name: UQmobile
Address: Azumacho, Narita, 〒286-0025 Chiba,Japan, 〒１Ｆ Chiba, Japan

2.5/5 ★ に基づく 8 レビュー

Contact UQmobile

住所：

Azumacho, Narita, 〒286-0025 Chiba,Japan

電話：

📞 +877799

Webサイト：

https://www.uqwimax.jp/shoplist/mobile/EV25010/

Opening hours :

Saturday	10AM–8PM
Sunday	10AM–8PM
Monday	10AM–8PM
Tuesday	10AM–8PM
Wednesday	10AM–8PM
Thursday	10AM–8PM
Friday	10AM–8PM

カテゴリ：

携帯電話店 , Telecommunications service provider ,

街：

〒１Ｆ Chiba

Best Cell phone store in japan

テ	テン on Google ★ ★ ★ ★ ★ 親切丁寧に、説明してくださいました。 He kindly and politely explained.
ガ	ガチョウ島工作 on Google ★ ★ ★ ★ ★ 番号札を持っていても無視。後から来た人を先に接客する最悪なパターン。男性店員の偉そうな態度に呆れます。 Ignore even if you have a number tag. The worst pattern to serve the person who came later. I am amazed by the great-looking attitude of a male clerk.
ぼ	ぼすねこ on Google ★ ★ ★ ★ ★ 眼鏡かけたの若い女性の対応がヒドすぎる。どうやっても契約させたい感丸出しでこっちの質問に簡単に「わかりません」と言う。都合の悪いことは適当な対応。すぐ契約出来ないから考えますと言うと明らかに不機嫌な対応。仕事向いてないんじゃない？前回対応して頂いた男性の方はすごく印象が良かっただけに残念 The response of a young woman wearing glasses is too bad. I simply say "I don't understand" to this question with the feeling that I want to make a contract anyway. Inconvenient things are appropriate. Clearly grumpy response to say that you can't sign up right away. Isn't it suitable for work? The man who responded last time was sorry that he had a very good impression
m	me edo on Google ★ ★ ★ ★ ★ 人によるけど、対応悪！若い男の人！わからないから聞いてるのにバカにした言い方だった。最悪です。 It depends on the person, but the response is bad! Young man! I didn't understand it, so I was listening to it, but it was a stupid way of saying it. It's the worst.
テ	テドオデッド on Google ★ ★ ★ ★ ★ 画面表示の不具合等意味不明な注意する文面がメールを開けると出てくるので一応UQ スポットに相談しに土曜日の10時10分頃来店しました、まだお客がいないので手続きを聞いた処(番号札を持ち来店の要件を記入しお待ちくださいまと言われた)3人いる店員の方は共に窓口で携帯で話しているばかりでなかなか呼ばれず、待合テーブルで待つこと私一人で15分位いで又2人連れの方が来店し札を取り書いて他のテーブルに座った時にやつと携帯が話し終わったらしく私のテーブルにどの様なご用件でしようか？、とやつと来ていただき不具合も解決し、ほつとしましたが帰りになつても他の店員さんは携帯片手に窓口で話し中でお客はどんどん増えている始末早目の来店で良かったと思い後の方はどれだけかかるか思い巡らしながら逃げる様に店を後にしました。⁉️ I came to the store around 10:10 on Saturday to consult with the UQ spot because the text of caution that is unclear, such as a problem with the screen display, appears when I open the email, but I heard the procedure because there are no customers yet (number) (I was told to bring the bill and fill in the requirements for the store and wait) The three clerk were just talking on their mobile phones at the counter and were not called easily, so wait at the waiting table for about 15 minutes by myself Also, when a person with two people came to the store, wrote down the bill, and sat down at another table, it seems that the cell phone had finished talking with him, so what kind of business would you like to do at my table? I was relieved that the problem was solved by coming to the store, but even when I got home, the other clerk was talking at the counter with my cell phone in one hand and the number of customers was steadily increasing. The latter left the store to escape while pondering how long it would take. ⁉️
M	Miumiu Su on Google ★ ★ ★ ★ ★ こちらがある程度知識があるので問題なく契約出来たが必要な書類を用意しているにも関わらず無理かもしれないと言い出し、だからこの書類で足りるのでは？とこちらが説明したら「あ、大丈夫でした」みたいな対応でした。基本的に店舗に行ってもこちらから声をかけない限り放置されます。あと紙に書いて作成してもらったuqidが間違っていて後日別端末からログインするのがとても大変でした。接客の品質は低い店舗です Since I have some knowledge here, I was able to make a contract without problems, but I said that it may not be possible even though I have prepared the necessary documents, so isn't this document sufficient? When I explained, it was a response like "Oh, it was okay". Basically, even if you go to the store, it will be left unattended unless you call out from here. Also, the uqid that I wrote on the paper and created was wrong, and it was very difficult to log in from another terminal at a later date. The quality of customer service is low
s	s s on Google ★ ★ ★ ★ ★ 予約時に希望日の日時指定予約が出来なかったので、事前登録だけ済ませて来店したところ、男性店員に「今日は予約がいっぱいで無理です。日時指定予約以外こちらは見てないんで。」と言われ、何のための事前登録なのですか？と聞いたところ、「さぁ？知らないです。」と言われました。腹が立ちましたが、どうしてもその日に切り替えたかったので、イオンモール千葉ニュータウン店まで出向き対応していただいた所、とても心地の良い対応で切り替えられました。まさに雲泥の差です。繁忙期で忙しいのは分かりますが、接客対応のやり方を一からやり直した方が宜しいかと思います。同じサービス業をしている者から言わせていただくと、あんな対応でよく接客出来るなと思いました。星1をつけるのも不快です。UQのカスタマーセンターに問い合わせても、上部だけの謝罪しかいただけなかったので、他の方が不快にならないよう、普段は書かない口コミを書かせていただきました。ご参考になれば幸いです。 I couldn't make a reservation for the desired date and time at the time of reservation, so when I came to the store after only pre-registering, I said to a male clerk, "I can't make a reservation today. I haven't seen anything other than the date and time reservation." What is the pre-registration for? When I heard that, I was told, "Well, I don't know." I was angry, but I really wanted to switch on that day, so when I went to the AEON MALL Chiba New Town store to respond, I was able to switch with a very comfortable response. It is exactly the difference in cloud mud. I understand that you are busy during the busy season, but I think it would be better to start over from the beginning. From a person who is in the same service industry, I thought that I could serve customers well with such a response. It is also unpleasant to put a star 1. When I contacted UQ's customer center, I received only an apology from the top, so I wrote a review that I wouldn't normally write so that other people wouldn't feel uncomfortable. We hope for your reference.
K	K.krishna (KK) on Google ★ ★ ★ ★ ★ Pretty bad experience with the counter staff. Due to APN settings my phone couldn't connect to internet. I bring my phone and ask to short out the issue but they replied my phone couldn't support. Finally I called customer care service for cancellations of sim. The staff ask the reson for cancellations. I told him the whole story. He helped me to fix APN settings and the phone perfectly working now. The counter staff in Aeon Narita store they did not now how to fix the problem , there's no experienced staff or manager came out to assist . Hope fully in near future the may learn how to help the customer.