Tomod's - Setagaya City

Prescription reception is too dangerous (laugh)

Naruki Corti 2nd floor. Although it is a small shop, it is full of cosmetics and cosmetics. Except for cosmetics and cosmetics, we cannot say that we have a wide selection of products. The customer service is reasonably good.

The waiting time is very long. Even if you give a prescription and say, "I'll come to pick up the drug at a later date," I'm really waiting when I go to get it. It is not a division that excels in specialized knowledge, a division that is kind, or a division that responds well. And anyway I have to wait. Nothing good except the location.

With a single purchase, you can earn points for both Ponta cards and Odakyu op cards! Since I am a smartphone payment, I will take that point and take it three times! However, there are some people who will prompt you to show the card by the clerk, and others do not, so do not forget to put it out yourself. You can give various points, but if the price of the product is not cheaper than other stores, it may not be meaningful. Ponta card app coupons can be used.

I think this is because the shop is small, but the product lineup is not good. There are many pregnant women, parents and children, and although there are baby nurseries and diaper changing areas on the 3rd floor of Corti, there are no diapers or toilet paper. I don't think it's thought and put a product. As for prescriptions, the staff are quick and difficult to understand, so I don't think it is a good place.

The receptionist is noisy with a lot of private language. I think the correct answer is "Do you have a medicine notebook?" "What's your medicine notebook?" It's rude and suddenly familiar with a tone that goes beyond the tame mouth. After a long time, I became uncomfortable at the customer service.

The receptionist at this dispensing pharmacy is always overwhelmed for some reason. I talk over people's remarks, and I feel uncomfortable every time. The pharmacist is kind and polite, but it's a shame.

Visit date and time around 9/23 15:50 About customer service of female clerk in her 50s Visit to receive NIVEA samples using member-only sample coupons. There are two types of sample coupons for Tomod's: (1) you can get a specific product, and (2) you can get it without purchasing anything. Which one is applicable is clearly stated on the coupon, and can be determined by "getting a purchase" or "getting a presentation". There is a statement in the coupon this time that you can get it by presenting it, and I decided that you can get it without purchasing anything, but when I went to the cashier, a female clerk in her 50s said, "There is no product designation, but something. You can't give a sample unless you buy it. " Because I didn't get it, I've only seen two types, "(1) you can get a specific product, and (2) you don't have to buy anything. I'll check with the customer center at the head office, so tell me your phone number. When I returned, the female clerk confirmed with my colleague's male clerk. It seemed that the female clerk's recognition was wrong, so I was given a sample after all, but there was no apology for saying "I'm sorry for giving you the wrong guidance", and I felt like "Yes, please." Then, it seems that I made a complaint and forcibly took the sample. There will be various tasks, so I think it's unavoidable that I didn't know something or made a mistake. But let's apologize for giving the wrong guidance to the customers and taking the time and effort.