Tokai Mazda Kariya - Kariya

Name: Tokai Mazda Kariya - Kariya
Address: 1 Chome-61 Hachikencho, Kariya, Aichi 448-0021, Japan, 448-0021, Japan

3.4/5 ★ に基づく 8 レビュー

Contact Tokai Mazda Kariya

住所：	1 Chome-61 Hachikencho, Kariya, Aichi 448-0021, Japan
電話：	📞 +8
Postal code :	448-0021
Webサイト：	http://www.tokai-mazda.co.jp/a4-shop/shop_detail.html%3Fshop_code%3D651
カテゴリ：	Car dealer , Mazda dealer ,

1 Chome-61 Hachikencho, Kariya, Aichi 448-0021, Japan

Best Mazda dealer in japan

M	MASATOチャンネル on Google ★ ★ ★ ★ ★ リコールをお願いして車が戻ってきたと思ったらサイドミラーが動かなくなり、ナビのタッチパネルが機能しなくなりました、問い合わせてもこちらは悪くないと一点張りです。対応が適当すぎます。直すなら有料との事、、あり得ません！！ When I asked for a recall and thought that the car had returned, the side mirrors stopped working and the touch panel of the navigation system stopped working. Correspondence is too appropriate. If you fix it, you will be charged ... No way! !!
D	D on Google ★ ★ ★ ★ ★ 対応が酷すぎる。まず電話をかけてきて、折り返したら『誰かわかりません』というのは企業としておかしい。そしてリコールにもかかわらず土日だと最短ここですと提示が一月半も先。また、エンジンオイルの交換の際にもお得なパックの案内をしてくれなかった(他の店舗ではしてくれた)二度とここでは買いません。 Correspondence is too terrible. It is strange for a company to call first and then call back and say "I don't know who". And despite the recall, the presentation will be one and a half months ahead if it is the shortest on Saturdays and Sundays. Also, when I changed the engine oil, he didn't tell me about a great pack (it was done at other stores), and I will never buy it here.
自	自宅警備員係長 on Google ★ ★ ★ ★ ★ リコールの予約で2ヶ月弱待たされ、初めてここへ来ました。受付の女性スタッフに最初は代車が無いと言われ、しばらく待っていたら代車有ります。まぁ代車があって助かりましたが、ネットの書き込みを見ても、どこの東海マツダもサービスの点では問題アリの書き込みが多い。その他のマツダはサービスや対応が良い書き込みもみられますが。。私の場合はリコール以外はディーラーでの整備は一切やっておりません。マツダ車自体に罪はなく良い車だと思いますが、残念でなりません。 I came here for the first time after waiting for a little less than two months to book a recall. The female staff at the reception told me that there was no substitute car at first, and after waiting for a while, there was a substitute car. Well, I was saved because there was a substitute car, but even if I look at the writing on the net, there are many writings of problem ants in terms of service at every Tokai Mazda. Other Mazda has good service and correspondence, though. .. In my case, I do not do any maintenance at the dealer except for the recall. I think the Mazda car itself is innocent and good, but I'm sorry.
M	Masa ru on Google ★ ★ ★ ★ ★ このお店で車を購入させていただき、お世話になっております。車の購入時は他社車両との比較で訪れましたが、実際に車両を見て、試乗してみると気持ちが変わり、最終的には購入していました。車が素晴らしいのはもちろんですが、対応していただいたスタッフの方もとても親切に説明してくださり、こちら側の要望や話を親身に聞いてくださり、納得のいく契約ができました。購入後でも、点検等で店舗に訪れた際には、来店時は駐車場まで出てきて駐車の誘導、お店を出るときには道路に出るまで見送っていただけ、とても親切です。今後もお世話になりたい店舗です。 I am indebted to you for purchasing a car at this shop. When I bought the car, I visited it in comparison with other companies' vehicles, but when I actually saw the vehicle and tried a test drive, my feelings changed and I finally bought it. Of course, the car is wonderful, but the staff who responded were very kind to explain, and listened to the requests and stories of this side, and I was able to make a convincing contract. Even after purchase, when you visit the store for inspection etc., you can come out to the parking lot when you come to the store to guide the parking, and when you leave the store, you can see off until you get out on the road, which is very kind. It is a store that I would like to take care of in the future.
鈴	鈴木清隆 on Google ★ ★ ★ ★ ★ 新入社員の女性スタッフが対応してくれたんですが、しっかりと自分の話を聞いてくれて波長が合って有意義な時間が過ごせたいい販売店です。 The female staff of the new employee responded, but it is a good store where I was able to spend a meaningful time listening to my story and matching the wavelength.
e	eiei161616 on Google ★ ★ ★ ★ ★ 緊急対応を迅速に行っていただき、とても助かりました。お店の方達も親切でした。 It was very helpful to have a quick emergency response. The shop staff were also kind.
8	88パン on Google ★ ★ ★ ★ ★ 無事故で、かすり傷さえもしたことがないクルマを、知り合いの工場で、たまたまバンパー外してリーンホースメント見たら割れてた。知り合いの工場では終始立ち会ってたので、そこで割れる筈はない。で、新車で購入した刈谷店に行くと、「ぶつけたんでしょ」「ぶつけなきゃこんなところが割れる筈はない」た、こちらがぶつけてるはずの一点張り。値引き交渉も、「もあ他で買ってください」とか平気で言うし、修理に出したら調子良かった所が壊れて帰って来た。それを説明しに行くと、サービスの連中がみんな集まってきて、「うちの作業にミスはない」「あんたが何かしたんだろ」とか、あげくに店長が出て来て「言い掛かりは他のお客様のご迷惑になるので、申し訳ありません、お帰りください」と。東海マツダのお客様窓口に電話してもヨボヨボのじいさんが対応してきて、全く同じ態度。マツダは車は良いのに、営業とかサービスとか販売店が最悪。買うなら、刈谷店以外をオススメします。 I happened to remove the bumper from a car I knew at a factory I knew and saw a lean hosement that was cracked without any accidents and had never been scratched. I was present at the factory I knew from beginning to end, so I couldn't break there. Then, when I went to the Kariya store where I bought a new car, I said, "You hit it," "If you don't hit it, there's no way this kind of place will break." In the discount negotiations, he said "Please buy it elsewhere" without hesitation, and when I sent it out for repair, the place that was in good condition broke and came back. When I went to explain it, all the service people gathered and said, "There is no mistake in our work", "What did you do?" We apologize for the inconvenience caused to our customers, so please go home. " Even if I call the customer service center of Tokai Mazda, the old man of Yoboyobo responds and has exactly the same attitude. Mazda has a good car, but the sales, services, and dealers are the worst. If you want to buy it, we recommend other than the Kariya store.
A	A N on Google ★ ★ ★ ★ ★ 以前からマツダが気になってたのと黒いマツダというのもあって初めてマツダに行きましたが、正直ハズレを引いた感じでした駐車場に入ったらお店の人が走って出てきたのは他のディーラーじゃあまりなかったし好印象、しかも席についた後店長がわざわざ出てきて挨拶までしてくれたのは驚きましたでもその店長が連れてきたのは他に空いてる人が居なかったのか駐車場に走って出てきた研修中の新人？一年目？の営業で、それとなく説明はこなしてたけど、こっちが事前に調べてた情報とは違う見当違いな話をしてたり、知らないことがあるとすぐどこかへ消えていくし、見積もりお願いしたらかなり待たされた上に間違えてたしと散々。おまけにマツダに乗ってないんですよ、とか笑って話しててなんだそれって思ってしまいました。最近ディーラー回ってて思うのはいわゆる営業ガチャみたいにアタリハズレがあるとは思うけど、わざわざ店長が出てくるならヒアリングして検討してる車に詳しい人を連れてくるとか、空いてる人がいないのなら新人でもいいですか？くらい一言聞いてほしい。なんの予約もせずに行ったこっちが悪いけど、貴重な休日の時間を使って行ってるわけだし勝手に研修の練習台にされるのはあまりいい気がしなかった。 I went to Mazda for the first time because I was interested in Mazda for a long time and because it was a black Mazda, but honestly it felt like I had lost. When I entered the parking lot, the shop staff didn't run out at other dealers, so I was impressed, and I was surprised that the manager came out and even greeted me after I got to my seat. But was the store manager bringing in a newcomer who was running to the parking lot and was training? the first year? I was able to explain it in the sales, but if I had a misguided story that was different from the information I had checked in advance, or if there was something I didn't know, it would disappear somewhere, so if I asked for a quote, I had to wait a long time and made a mistake. Besides, I was laughing and talking about not riding Mazda, and I thought that was it. Recently, I think that there is a gap in the dealership like a so-called sales gacha, but if the store manager comes out, I will hear and bring a person who is familiar with the car I am considering, or there is no vacant person If so, can I be a newcomer? I want you to hear a word. It's bad that I went without making any reservations, but I used to spend my precious holidays, so I didn't feel like being used as a training table without permission.