Suzuki - Fujimino

I was thinking of buying Jimny, but I didn't feel like going to see the reviews. Don't go, Zettai.

A store where you can rest assured that you have a solid response

I purchased Spacia and have been inspecting it for 6 months. Corona measures are also taken care of and the inspection is completed smoothly.

When I made a call, I was asked to hit the handset with haste without answering the call. I don't know what kind of person it is, but it's impossible to do as a service industry. Maybe you don't want to go out and you want to leave your voicemail, Never use it again.

The former store manager was so good that it got worse after the change. If you buy SUZUKI at the time of replacement, go to the store of the previous store manager even if it is far away.

I signed a new car here I was canceled. Write the reason why the other person will not suffer the same damage. First of all, from the dissatisfaction at the time of order. I was the first to buy a car. Because of that, when issuing an order form, an Olympic number was assigned without permission, and floor mats that should have multiple variations were decided to be specific without any explanation. And this was discovered later, but it seems that the important matter confirmation document (related to automatic brake etc.) that is usually required by the manufacturer at the time of ordering is presented to the customer and the order is received after obtaining consent But it was not done. (It turns out when you order the same model at another car dealership after canceling the contract) Even though there was no detailed explanation even in the contents of the purchase order, it was a catalog that was recommended in spite of the fact that I kept the price as low as possible before I started the business negotiations Only the highest one of them. A drive recorder of a model number that does not exist at the end of the list was attached. And next about the response after ordering. This is the biggest reason I decided to cancel. It is said that it is a popular car model and delivery is said to be 2-3 months, during that time we will consult about optional insurance and what kind of external LED headlights will be installed separately. It was. According to the results, the salesman contacted me only to check the color of the vehicle on the day when it was nearly two weeks after the order was placed. When I contacted me, it would return, but only a short sentence of about one sentence returned. However, it is still good because it is a problem of salesman's hitting that is indifferent. The problem is here. Two weeks after ordering, I contacted me to cancel my car, so there was no contact from the salesman, and there was no consultation on the optional insurance or LED headlight mentioned above. Two months and five days have passed since I ordered, and I made a phone call to check how my vehicle is currently progressing, but it says "Because the radio wave does not reach or the power is not turned on ..." only. No matter how many times you call, it will not change, so you send an email, but there is no reply. I had a bad feeling and visited the store directly later. Then, he told me that the salesman who was in charge went to another store and the store manager took over, and talked directly with the store manager. According to the store manager, “We are not connected due to the situation of“ taking up a company mobile phone ”. After that, when I told the store manager that I didn't have any dissatisfaction at the time of ordering or contact for consultation, I asked the salesman about the failure of the sales representative. In the first place, if the sales person in charge is transferred to another store and can not be contacted, it may be a priority to contact the contractor. It was this correspondence even though the takeover destination was the store manager. The manager seemed not to think that he was bad, saying, "Our XX is sorry." I looked at the store manager and decided to cancel. After that, I went to another car dealer and ordered the same vehicle, but compared the detailed explanation that was not done at the Suzuki Rina Fujimino store (not only the vehicle itself but also what the parts in the order form are for) He / she taught me in detail. We made a new contract for an unused car, but even if it was a new car, we were able to purchase 200,000 yen cheaply. Sales managers who look at the feet of beginners, but managers who do not let you know even though they are unable to get in touch due to changes in charge. Clearly, I cannot recommend a contract here. I was able to cancel safely and I am relieved that I was really happy not to have a contract here. * As added, there is a salesman's name in the Google review of this Suzuki Rina Fujimino store. Please note that you may be operating your own assessment.

I was worried because it was written in various ways, but I went to this nearby shop. Seeing is believing! !! It is a good shop! !! Maybe it's because there aren't any bad people anymore. it's recommended! !! !!

Before I bought it, I thought he was a very good clerk, but every time I went to check it, I met him with a nod. It was good to be guided to the seat, but there were times when I was left without guidance after that. Especially the correspondence of the aunt clerk is below. Did something happen here? I think. I don't even have a nameplate because I often have complaints. Was it okay when you had an accident and went to repair? It was dealt with without any worries. My wife will never have Suzuki again. I feel uncomfortable every time I go. The most decent thing is that the mechanic's response was polite.