Sumitomo Mitsui Banking Corporation Kashiwa Branch - 1 Chome-2-38 Kashiwa

Convenient in front of the station.

At first, because Sakai is a terminal station, Complete parking lot is a real help

It's warm when you talk about a loan to buy a house, but otherwise it's a ruthless bank.

When I lived in Kashiwa, I created an account for rent transfer at this branch. Since it is a branch where there is a landlord's account, it is convenient because there is no fee if you transfer it online. However, it is said that Sumitomo Mitsui Banking Corporation will not use ATM in Miyazaki Prefecture where it relocates. . . .

When I inquired about the withdrawal of property tax by phone, the person in charge did not speak much. Why are banks getting a tough education? I doubted my ears. The Waterworks Department I called immediately before was a much better response. .

Corona infection prevention measures are being thoroughly implemented. The counter work has been reduced and it takes time to wait in line. There is a lot of clerk coming and going, separated by one door.

Use of the counter is virtually a complete reservation system If you put up with the inconvenience that most things are still not accepted unless you are at the counter, you will be in a line When I asked the person who was allocating customers for the waiting time, I didn't understand, so I waited for about 45 minutes and became the top of the line. The receptionist asked me what to do and I was kept waiting again, and then I was told to wait for more than 2 hours. If you know the waiting time, why don't you go to the person who understands it? You can't go out of the store until it's your turn, and even the toilet needs the permission of the clerk. If you check other things necessary for the procedure, will you wait every time, and if you have any questions, please document them and write them down? Maybe I should hand it over If you know the exact date and time you can go to the counter and cannot make an online reservation, you should assume that you will be under house arrest for 3 hours. It is often said that the company is looking at money rather than customers because of the many things that can only be done online, the poor quality of guidance services, the behavior of staff, and the lack of overall knowledge. understood

The other day, I visited by opening a new account and was guided to register from my smartphone, registered and waited, If you wait, there is no explanation as to how long you will wait. I just have to wait. I'm tired of waiting, so I'm going home, but there are no employees to stop. In the past, I was offered other banks at the counter, and I was disappointed with the worst response.