カメラのキタムラ 柏・柏高島屋ステーションモール

The ID photo was the worst. When I'm nervous, I get a habit on my face, so I wanted other people to point out when I got out, so I went to take an ID photo, but I got a habit of laughing at that with my nose. The photo as it is is finished. I really want you to pay back.

I went to the consultation because it became an apple loop, but it was said that the cause was that the iOS update work was not completed normally. I connected to iTunes and asked to complete the update, but the update still didn't work and remained in the apple loop. After receiving an explanation that the only remaining hand was to initialize, I thought that if the staff of the specialty store decided that I had to give up the restoration and initialize it, I requested the initialization. Later, I learned that the apple loop state could be fixed without connecting to iTunes and continuing the work, or without initializing. Since it is a folk remedy, it is an out-of-warranty solution, but I should have tried discharging the battery. I regret that I didn't have the idea of ​​the means. He lacked calm due to sudden troubles, and overconfidence in the signboard of a specialty store made his judgment wrong. Although Kitamura of the camera is a specialty store, it can only respond according to the manual, so it does not explore all possibilities for solving the problem. It is recommended to take a second opinion by checking other stores or folk remedies before it becomes irreparable with Kitamura of the camera. There is always a real expert, so please be careful not to prematurely with Kitamura on the camera. My lack of calmness was also a major factor, but I would like Kitamura of the camera to respond with a little more counselor's feelings. We hope that similar victims will not appear, and we will evaluate it more than we wish.

I made a reservation and brought it in because there was a problem with vertical lines on the LCD of the iPhone. When I saw it, it was within the warranty period, but I was informed that it would be charged because of scratches that have nothing to do with the screen. I was confused when I was told, "I don't know if it's an unrelated wound, so I'll pay for it." It is understandable that the judgment criteria cannot be disclosed to the customer, but it is a vague explanation. Can I contact Apple? Please do not hesitate to ask. I was not convinced and contacted Apple and brought it to another Apple store, and repaired it free of charge as a scratch in the normal range of use that has nothing to do with the malfunction. The response may differ depending on the person in charge, but I could not receive a valid guarantee. It is troublesome if you are told that you will be charged unreasonably within the warranty period, but I think it is worth trying to bring it to another store.

The NFC of the iPhone broke down and was within the warranty period, so I had it replaced free of charge. The clerk's explanation was easy to understand and the response went smoothly. Online reservation is mandatory, and it seems that the reservation frame will be open at 10 o'clock every morning, but please note that it is not stated on the site. When I saw it in the morning, there was no reservation frame, so I couldn't give up because I was in trouble, and when I saw it around noon, it was vacant. In addition, it may be necessary to initialize it, so it is better to make a backup in advance (immediately before). If you take a backup on Sunday, initialize it on Wednesday, and restore it from the backup that day, you will not be able to see all the past LINEs of people who came after Monday, so we recommend the last backup just in case. (Maybe I couldn't do it myself ...) You can also make New Year's cards and photo books. It is convenient because it is inside Takashimaya.

It became a phenomenon called an apple loop, so I made a reservation and asked. The mobile phone is left for a day and the icon does not appear, but it is barely moving. The person in charge is a female clerk. First of all, there is only one person at the reception and it is urgent when the next customer comes. After all, it was said that there was a system failure in the infrastructure, and it was not fixed, and there were only two options, replacement or replacement. When it comes to replacement, it is initialized in front of you and then replaced with the same model. I offered to check how much backup I had in iCloud before initializing, but I couldn't find out so, so please call Apple Support yourself. I asked a lot of other questions, but all of them were thrown to Apple Support. picture? You don't know anything even though it's a repair shop? Can you do anything? I thought, but once I left the reception, I called Apple Support myself in the chair in the store. Behind the scenes, there is one female capacity who is busy dealing with customers. Is there any other clerk? It was that kind of feeling. Apple Support gives instructions by remote control, so you can hear the conversation on the phone with the speaker, other customers, and in the store. I was asked to hang it myself, so I thought that was not enough consideration. If the mobile phone is moving even a little and can be replaced in the store, place the old model with the abnormality and the replacement product next to each other to transfer the data, then initialize and then collect the old model. When I got a suggestion that I should return to the place where I had a backup, I told the female clerk to that effect with the phone connected, but I was immediately refused that I could not do it. It was said that Apple could do it, and Kitamura of the camera couldn't do it. After all, it was said that it was strange for Apple to make such a proposal even though it was a rule that a new model could not be handed over until it was initialized, which made me feel very unpleasant. I don't know the circumstances behind the companies, so I wanted the female clerk and Apple Support to talk to me directly because the phone was connected. I felt that there was not enough consideration for customers in that area. First of all, there is no other way than initialization, so I went home once on that day. Later I went to another iPhone repair shop. Since it was covered by the carrier warranty, I was able to exchange it at a considerably lower price than at a regular store, and after having it sent to my home and making a backup, I was able to transfer the data at my own timing with confidence. At other stores, I was very kind with such explanations and suggestions, but Kitamura of the camera did not give me such a story at all. I didn't know until I was told that it would be cheaper with a carrier guarantee and that it would be mailed to me, so I didn't have to be shocked to pay a lot of money and initialize it that day. If you are not in Apple Care, it is worth checking to see if you have a carrier warranty. There was also a review from other people, but this really only does what the manual says. With this feeling in mind, he does not suggest or try any solutions. If anything happens, Apple Support will give it to me, and even though I've come to the store, I'll end up hanging it myself. I got a cold impression because the number of people was small and I was busy responding. I felt that I wasn't very concerned about the customers who came to the store with anxiety about whether the data remained or whether the data would be returned by replacement or replacement. I don't recommend coming here because of a breakdown like me. What can you do here if you leave it to Apple Support even though it is a repair shop in the first place? It is an impression.

The Kitamura window for cameras is usually taken care of by compensation services and price plans after repairing or replacing smartphones at the Apple store, and the male staff feels very good every time and responds politely. increase. This time, I consulted with Cheki because he wasn't feeling well, and another male staff member took care of it, but he was willing to do everything in his power for free, and he was able to recover safely! Thank you! It is a shop that I want to use forever ^ ^