STUDIOUS WOMENS ルクア大阪店

I thought that Studious here is a little different from the customer service of other stores. I feel like I'm choosing a customer.

There was friendliness in a good way. She also seemed happy with her shopping. I will go with you again.

Anyway, the customer service is lacking and high pressure. It's nice to have something, but it's too disappointing to serve customers. Why don't you go to study the customer service of famous select shops on other floors?

Are you desperate for not selling clothes in Corona? The customer service was the worst and I was very offended. I tried on the coat, but the moment I realized that I wouldn't buy it, I was overwhelmed by saying, "If you say something lenient, you'll only have a simple one ~ ?! I'll see the stock ~ ?!" w You didn't ask me to look at the stock, right? Lol The clerk at the other store I went to after that was a soft customer service, which was very different from the customer service at LUCUA's STUDIOUS.

I use STUDIOUS a lot, but I thought I would never go to this store again. I don't want you to serve customers. .. I went there around the winter of 2020, but when I was wearing a slightly thin coat, I was told, "I feel sorry for such a thin coat." It was like that. Other than that, he said, "It's really popular right now. It's impossible not to have it ~ (laughs)".

I liked todayful clothes and when I was looking at my pants, I found that there was only 38 sizes, so when I asked "Do you have 36?" It will arrive on schedule. " It was good so far, but I'm okay with that. When I refused, I was surprised at the insanely high-pressure attitude with a straight face as soon as I refused, "Why don't you try it on? It will arrive in 3 days? Do you want it soon?" I don't want to go to that store anymore, even if it has a brand I like. .. The person who tied the long who was serving other customers was polite, but even though the customer came out of the fitting room and there was no staff for that long, it was high pressure. The staff ignored and kept talking with other staff. I don't know the name, but be careful of staff who have short hair and eyebrows that seem to have a strong personality. ..

I have been using it for several years. When I was still a student, I bought a coat here with the money I earned for the first time and exchanged the line with "I can also get a consultation on coordination". From the following month, you will be informed of new arrivals and a line of "Would you like to come to the store?" I went to the store several times by that call, but when I arrived at the store on time, many clothes that I had already selected for me were lined up in a row, and tops, bottoms, outerwear, and shoes were all put on in order, forever. Is explained. When I thought that I would spend all my time doing this for me, I thought I had to buy it, so I bought it by inertia. From a student's point of view, clothes for 20,000 yen are very expensive, and although I am not good at refusing and having a weak will, I remember that it was very difficult financially. If it is decided that the person who exchanged the line and followed the customer service will move to a rural area, the line will be taken over by another staff member, and the call will be repeated. Nowadays, I use online shopping, but when I visit the store once in a while when I want to see the real thing, the clerk is different every time, so I think it's a store that changes quite a lot. Some rich or enthusiastic fans, or weak-willed ordinary people like me, a company that makes money by overworking the workforce. Those who don't want to spend that much on clothes, those who only need the clothes they want, and those who don't need knowledge of clothes are not suitable for this brand. Especially for those who have a weak will and who buy it when recommended by a clerk, it is easy to raise money, so I think it is better not to use the store. I don't know the customer service system of the same corporate brands, United Tokyo and Public Tokyo, but I don't think I will ever buy them at the store again.