SMBC - Nara

In any case, it is not easy to open an account, and it takes an hour to go to work early in the morning on a weekday and complete a business even if there is no waiting time. Only employees who do not know at all, wait 10 minutes to get one document. For each and every task, go back and check with your boss. Expect improvement.

However, the Nara branch of SMBC has a bad reputation. I used to use the Osaka head office sales department before, but I remember that the response was very good. Isn't it difficult to keep the quality of response at the branch? Or is it the Nara-specific "Great Buddha Business Law"?

When the work is busy and the cash card is magnetically defective and I went to get cash from the passbook instead of the master, it was treated as a suspicious person and it was clearly suspicious while looking at a few baboons from the position of the master It seems. I want you to do it in a position where you can't see it. It seemed suspicious because it was paid and the rest was absent. . I understand a little the attitude of not giving it as a bank clerk, but I couldn't feel it a little more stunned, It seems that this has ruined the rest for a long time, and since then I have not gone to this branch. Years ago ((-˙)

About a month ago I was informed about the web passbook. Because I have no cash card due to various circumstances, I used to pull it out with a bankbook, seal, and ID card for a while. I was told that it was possible, so I switched to the web passbook because the web was more convenient. Then, I had been withdrawing about 5-6 times, but when I went to withdraw today, I was told that according to our regulations, I couldn't withdraw without a cash card. If you say that the story is different, I was told that the other employees were just wrong ... From the top of the view ... At that time, it was a bit clunky, but I told you that I had decided to do so and that I had been able to withdraw 5-6 times, and that I had been able to withdraw without any problems. Rather than three times. " Of course from above. The number of times is not a problem here. That wasn't a problem, because all of the employees gave the wrong guidance once or twice. When I asked what should I do with this, I was given a special offer this time, but from now on I would like to bring a cash card. I can't understand the story at all, even though I can't do it because I can't. I will explain from 1 and it is said that you should switch to a normal passbook. So give it up and give it a little more guidance at the end. Sorry to tell you. End with. Honestly I ’m sorry, I ’m not sure what I really think. It was the first bank that made me think that it was okay to deposit my money. I will change the bank tomorrow.

Employees cannot be trusted. The same thing is wrong many times. I'm wondering if I'm teaching employees properly. I couldn't transfer the cash card I made for the transfer, and I heard it at the counter, but I can't do this card originally. Moreover, when I made the previous card again, the same employee really felt sick. The bank is untrustworthy and the bank is no longer trustworthy. I lost my time so much. Never use Sumitomo Mitsui Banking ︎

★Even one is attached by service. (Really a minus) The staff at the information desk is always selling to customers who are sitting and waiting. I want a parking ticket, but I don't look at it at all. When I screamed loudly for a parking ticket, the clerk at the counter rushed out and handed me over, but the guiding woman pretended that I didn't know at all. What about employee education? In addition, I heard that the contracted parking lot will disappear on September 30, so I asked if I can reuse the parking lot on the back side that I used before, but it will disappear at all. Thank you for using public transportation or stopping at a nearby parking lot on your own. The Lord's business is Nara, so is it the Great Buddha Commercial Law?

I was able to immediately respond to large withdrawals. All the staff are kind and polite.

I recommended the ATM because it was troublesome to go through the procedure at the counter for some reason, and the employee interrupted me while operating the ATM, which made me feel uncomfortable. What can employees do? The woman at the entrance is chatting messed up. The receptionist's attitude is arrogant and really unreliable.