SGムービング 西関東営業所

2.3/5 に基づく 8 レビュー

Contact SGムービング 西関東営業所

住所 :

Tsuruma, Machida, 〒194-0004 Tokyo,Japan

電話 : 📞 +87888
Webサイト : https://www.sagawa-mov.co.jp/
カテゴリ:
街 : Tokyo

Tsuruma, Machida, 〒194-0004 Tokyo,Japan
A
A k on Google

さて、この口コミを佐川がいつ見ることやらw 佐川急便は以前利用していたときはサービス・接客ともに最高だったがいつしか、荷物届け出先が不在ばかりで疲弊したドライバーのニュースきいたあたりから、ドライバーのみならず会社全体としてくるってきた。 で、今回大型家電配送にきたのだが採寸して「はい、搬入できません。それどころかリサイクルにだす製品も搬出できない」ようなことを言った。今回別メーカーの商品をヤマトホームコンビニエンスに依頼(というか自動的に依頼されてた)したら、丁寧な挨拶のあと静かに導線の寸法はかり、ドアを器用に外しものの5分で搬出完了。 佐川はそれさえブツブツいってやらない。リスクあるし、万が一のこと考えたらできねーと若いあんちゃんがいって終了。リスクわかるけど提案とかしろよ!ヤマトは提案してきたし、こちらでできること(導線にある手すりはずしなど)はやったのに、本当に佐川は目先の小学生レベルの仕事しかできない。 おかげさまでキャンセル手数料数万円を販売業者から請求され終了。 佐川のコールセンターに電話してきいたのだが、SGムービングという名前でやってくる下請け業者らしい。ちなみに口癖は「ジャパネットたかだでいつもやってるからわかるんだけど。」 まぁ、うちもでかい家ではなくて搬入きは難易度高いクラスに入ると思うが、指示・マニュアル通りかそれ以下のサービス。 だってヤマトさんすんなりやってくれたし、接客も抜群。チップあげたくなるわ。 書いていて思い出したけど、チャイム鳴らしてドア開けたら社名なのった瞬間、メジャーだしてズカズカいえに入りちゃきちゃき採寸初めてブツブツいいだすような人たちがきました。 下請け感満載w
By the way, when will Sagawa see this review? When I used to use Sagawa Express, both the service and customer service were excellent, but someday, the news of the driver who was exhausted due to the absence of the baggage delivery destination came to me, not only the driver but also the entire company. So, I came to deliver large household appliances this time, but I measured and said, "Yes, I can't carry it in. On the contrary, I can't carry out products for recycling." When I asked Yamato Home Convenience for a product from another manufacturer this time (or rather, it was automatically requested), after a polite greeting, I quietly measured the dimensions of the lead wire, dexterously removed the door, and completed the delivery in 5 minutes. Sagawa doesn't even say that. There is a risk, and if you think about it, you can't do it. I understand the risks, but make a suggestion! Yamato has proposed, and although he has done what he can do here (such as removing the handrail on the lead wire), Sagawa can only do work at the elementary school level in the near future. Thanks to you, the seller charged a cancellation fee of tens of thousands of yen and it ended. I called the call center in Sagawa, but it seems to be a subcontractor who comes under the name SG Moving. By the way, the habit is "I understand because I always do it at Japanet Takata." Well, I think it's not a big house and it's a difficult class to bring in, but the service is as per the instructions / manual or less. Because Yamato-san did it smoothly, and the customer service was excellent. I want to give you a tip. As I wrote it, I remembered that the moment the chime sounded and the door was opened, the company name was given, and there were people who seemed to be crazy for the first time to measure it because it was a major and it got into a mess. Full of subcontracting feeling w
F
F Nomi on Google

駅からも距離があるし、わかりにくい。 南町田をでて、国道16号をまっすぐいければいいけど、高速のところで脇道をとおるのでそこで間違えるとちょっとめんどうになります。
It's a long way from the station and it's hard to understand. You can leave Minamimachida and go straight on Route 16, but you will take a side road at a highway, so if you make a mistake there, it will be a little annoying.
らみちゃん on Google

1週間しても荷物が届かず、問い合わせしてやっと連絡あり。置き配の対応もなく、お店が発送してからこの店舗で2週間以上止まっている。
I didn't receive my luggage even after a week, so I made an inquiry and finally got in touch. There is no support for delivery, and it has been stopped at this store for more than two weeks since the store shipped it.
H
Haru san on Google

食器棚の配送業者がここだったのですが、配送日時の電話がここからくるはずなのに、配達店に届いても連絡が来ないため、買ったお店に問い合わせるとすぐにここへ連絡してくれました。しかし、ここから電話が来たのは2日後。その時出れなかったのですぐにかけ直しましたが、不在。その後も出ず。翌日かけても繋がらなかったので、旦那に相談したところ、旦那がここへ電話してくれました。するとすぐに私の携帯へ折り返しの電話が。やっと日程調整できました。 その後、旦那に話を聞いたところ出てくれるまで相当待ったそうです。また、初めに謝罪の言葉もなく電話の後ろでは複数人の笑い声がしており、故意的に電話を取ってないのではないか?と感じたそうです。 他の方も注意してください。 連絡ほぼ繋がりません。
The cupboard delivery company was here, but even if the delivery date is supposed to come from here, I will not be contacted even if I reach the delivery shop, so contact me as soon as I contact the shop you bought Gave me. However, it was two days after the call came from here. I didn't get out at that time, so I tried to call it back, but I was absent. It does not come out after that. I didn't connect the next day, so when I consulted my husband, my husband called me here. I immediately got a phone call back to my cell phone. Finally I was able to adjust the schedule. After that, when I talked to my husband, I heard that she waited a long time until she came out. Also, there are no words of apology in the beginning, and there are several laughing people behind the phone. It seems to have felt. Please be careful of others. Contact is almost not connected.
イーサンハント on Google

大型荷物の配達があり、日程調整が必要との事で折り返し電話したが一切出ず、18時過ぎると営業時間内に掛けろとアナウンス。 いくら掛けても出ない癖に電話の切り替えはしっかりするんですぬ。 ちゃんと仕事しろ。
There was a delivery of a large baggage, and I called back because it was necessary to adjust the schedule, but I did not answer at all, but after 18:00, I announced that I should call during business hours. Even if I call it, I can't get out of it. Work properly.
森ツクル on Google

IKEAから複数荷物が届く予定でしたが、配送伝票はあるにも関わらず一部しか荷物が届きませんでした。 配達員が言うには、荷物がIKEAから届いていなかったとのことだったのでクレームの電話を入れました。 しかしIKEA側はちゃんと発送していたそうです。 そこでこちらの配送会社に連絡したところ、荷物を配達員が持っていくことを忘れていた事がようやく分かりました。 電話も繋がりにくく、一日中荷物を探し回る事になりとても迷惑でした... 二度とこちらの配送会社を利用して欲しくないです。 配達員はマスク越しに分かるくらい酒臭く、飲酒運転でなかったかも心配です。
I was planning to receive multiple packages from IKEA, but I received only a portion of the packages despite having a delivery slip. The deliveryman told me that the package was not received from IKEA, so I made a complaint phone. However, it seems that the IKEA side was shipping properly. When I contacted this delivery company, I finally realized that the deliveryman had forgotten to bring the package. It was difficult to connect to the phone, and it was very annoying because I was looking for luggage all day long ... I do not want to use this delivery company again. The deliveryman smells so bad that he can see through the mask and is worried that he was not driving drunk.
l
lady dragon on Google

営業所の廃棄物処理に転用された家具・家電パッケージに配達伝票が貼り付けられたままでした。住所氏名等の個人情報を流出させているおそれがあります。 以前にも同様のことがあって改善に動くと職員が言っていましたが、身内を庇って体質を改めるつもりはないようです。 この営業所を経由するイケア港北店などでは自宅への荷物配送サービスを使わない方がいいと思います。
The delivery slip was still attached to the furniture / home appliance package that was diverted to waste disposal at the sales office. There is a risk of leaking personal information such as address and name. The staff said that the same thing happened before and they will work to improve it, but it seems that they are not going to change their constitution by keeping their relatives. I think it is better not to use the parcel delivery service to your home at the IKEA Kohoku store that goes through this office.
ストロー on Google

佐川急便の下請け。 amazonで大型家電を注文した所、自分達の都合を最優先して、当初の約束通り配達しない。 結果として最終的に受け取りする都合がつかなくなり、やむなく返品の手続きをすると今度は荷物を何日もそのまま営業所内に放置される始末。 こちらから返送を催促するものの、またもや自分達の都合を優先して返送は1週間以上先の予定とのこと。 最低の業者。
Subcontractor of Sagawa Express. When I ordered a large home appliance from amazon, I gave top priority to my convenience and did not deliver it as originally promised. As a result, it became inconvenient to receive it in the end, and when I had to go through the return procedure, the luggage was left in the office for days. Although we urge you to return it from here, we are planning to return it more than a week ahead, giving priority to our own convenience again. The worst vendor.

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