Serena - Taito City

2/5 に基づく 8 レビュー

Contact Serena

住所 :

〒110-0005, 5丁目-22-1東鈴ビル1F 上野, Taito City, Tokyo 110-0005, Japan

電話 : 📞 +887
Postal code : 110-0005
カテゴリ:

〒110-0005, 5丁目-22-1東鈴ビル1F 上野, Taito City, Tokyo 110-0005, Japan
y
yaco on Google

半貴石、メレサイズ等他とは違う物があるのが良いです。 接客に関しては好きに見てどうぞと良くも悪くも商売っ気が薄い。 相談したり密なやり取りしたい人には向かないが、セールストーク苦手な人には丁度良いです。
It is good to have something different from others such as semi-precious stones and melee size. As for customer service, if you like it, you may or may not be in business. It is not suitable for people who want to consult or interact closely, but it is just right for people who are not good at sales talk.
1
10 ANH on Google

私は宝飾業界に長くいますが、このような店は初めてでした。材料が必要ならここで買いますが、、接客は30点です。 皆様のおっしゃる通りの事はあります。 30点は「ありがとうございます」は言えてる点数です。因みに「いらっしゃいませ」はあまり聞いたこと無いです。
I've been in the jewelery industry for a long time, but I've never seen a store like this. If you need the ingredients, I will buy them here, but the customer service is 30 points. There is something you are saying. 30 points is the score that can say "Thank you". By the way, I haven't heard much about "Welcome".
M
M T on Google

The attitude of the old woman is very unpleasant. The jewels disappear beautifully and you will regret even if you bought it. Amateurs shouldn't go there. お婆さんの接客態度がとても不愉快です。宝石も美しく見えなくなるので買っても後悔すると思います。個人で楽しむ方は絶対行かない方がいいです。
The attitude of the old woman is very unpleasant. The jewels disappear beautifully and you will regret even if you bought it. Amateurs shouldn't go there. The grandmother's customer service attitude is very unpleasant. You will regret buying it because the jewels will not look beautiful. Those who enjoy it individually should never go.
Y
Yun ki on Google

品揃えは良いと思いますが、接客は他の方のクチコミでも書かれている通り最悪です。 探している石があったので店員さん(中年の女性)に聞いたところ、「そんなの私に聞かないで」「そこに置いてあるものしかないから探しなさい」といった感じで、命令口調でした。とてもジュエリーの世界の接客とは思えない態度でした。 私はジュエリーが大好きなので、このような低レベルな接客(接客とも言いたくないレベル)をする方がこの業界にいることがとてもショックでした。 行く前にGoogleのレビューをちゃんと読んでおけばよかったな…と行ったことを後悔するほどでした。 このクチコミを参考に、嫌な思いをする方が一人でも減ればいいなと思います。
I think the product lineup is good, but the customer service is the worst as written in other people's reviews. There was a stone I was looking for, so when I asked the clerk (middle-aged woman), he said, "Don't ask me like that" and "Look for something that is only there." bottom. It was an attitude that I couldn't think of as a customer service in the world of jewelry. I love jewelry, so I was very shocked to find such a low level of customer service (a level I don't want to call customer service) in this industry. I wish I had read Google's reviews before I went ... I regretted having gone. With this review as a reference, I hope that even one person who feels unpleasant will decrease.
もふもふ on Google

よく口コミに出てきている女性店員さんは一般の方相手だからではなく、分け隔てなくあの態度ですよ。 大人が大人にする振る舞いとは到底思えませんが、石を見て、そのまま購入する方なら良いお店ではないでしょうか。 陳列も見やすいです。 ケースから出して見たいと言ったらどんな対応されるのか気になります。
The female clerk who often appears in word of mouth is not because it is for the general public, but that attitude is indistinguishable. I don't think it's the behavior that adults make to adults, but if you look at the stones and buy them as they are, it's a good shop. The display is also easy to see. I am wondering what kind of response will be taken if I want to take it out of the case and see it.
M
Marivic Lim on Google

I loved looking at all their beautiful gemstones. I wish I had more money to buy everything I wanted. Will be sure to visit again next time I’m in Tokyo!
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azmy thowfeek on Google

Old lady has worst customer service Rude attitude. She thinks every customer like a beggars! Worst experience ever .company should consider customer reviews
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Decayrose Tuberose on Google

The baba (old female owner) was extremely rude when I tried to write down my name for her to look up on the shop data base. I didn’t like the way she spoke to me so I snapped back at her, we had an argument over such a smalllll thing (about how different my name on the data base). I have a middle name and family name. She asked me did you get divorced!? WTF. At the end I canceled my purchase and she told me not to come back again to the shop. It’s unbelivable how that baba treat the customers. I won’t recommend anyone to come here to buy anything, because I don’t want anyone else to feel as terrible as I experienced.

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