(株)秋田住宅流通センター 本店 店舗 - Sanno

It is written in the word of mouth of other people that there is "no contact", but if you do not contact here, there will be no contact from the housing distribution center. If you make a lease at a residential distribution center, you can feel uncomfortable.

Until you move in, you will be kindly guided and introduced, but the support after moving in is bad. There is no contact, such as repairs, and reports on apartments are not properly reported. If you think about moving in for a long time, the renewal fee is high and we do not recommend it.

Arrogant phone support Useless customer center Very kind until you rent Real estate agent who never wants to use it again

I had you install the lighting equipment for free. The parking lot was arranged early. The explanation is also easy to understand. Free town information. You can also get a discount ticket for the shop ❗ It was kind and the correspondence was conscientious.

I used to rent a room from here, and I wanted to talk to the landlord about various things, so I called. (When I borrowed it, I received various materials, but it was stated that I would like to go through here ...) The man who answered the phone first was very responsive and I will check it immediately. I was waiting at. After a while, it came back again, so when I went out, I changed to the person in charge for some reason, and in a word I changed to a veteran woman. At that time, I was already wondering why the landlord wanted to confirm, but there was no response and the staff would come out, but I decided to speak honestly. However, probably because I was a student at that time, the female staff member who answered the phone folded up with a high-pressure attitude that seemed to be licking, and in the end it was called "It's not good ~ ~". I don't know if it's a dialect, but all the correspondence was quite unpleasant and I came to my mind, so I hung up the phone and couldn't confirm with the landlord after all. I just moved. It may be a real estate agent rooted in the local area, but I don't think it has that attitude. I'm not convinced because I'm paying for this too. If there is even one such person, it will affect the credit problem of the entire company, so I would like you to improve it.

If you contract a rental property at the Akita Housing Distribution Center, you will be charged the rent + a as follows. Please note that it is difficult to understand from the description on the property site. ● Living concierge It is 1000 yen + tax per month. Subscription is mandatory. It is available 24 hours a day for lost keys and clogged toilets, and there is no additional charge for work up to 60 minutes, but even if you do not use it at all, you will be charged 1100 yen a month. It is outsourced to a company called Marutto Change Co., Ltd. (You can find out the reputation by searching online). I was surprised that I had never been required to join such a thing for rent. ● Transfer fee 200 yen for each monthly transfer Even if you can transfer money between the same banks for free, you must transfer it via a payment storage company called "Akita PCA Co., Ltd." and you cannot refuse it. By the way, "Akita PCA Corporation" is a group company of Akita Housing Distribution Center. For some reason, this group company has to bite the business of the bank, which is to transfer the charges from the bank account to the bank account (whether or not you can pay by credit card, you can't do that). You have to pay 200 yen for something that has no benefit to the user. I was also surprised because I have never taken such money for rent. In addition, water purifier rental (1450 yen per month) is likely to be contracted as the default. You don't have to rent it if you tell it you don't need it. Of course, a rental guarantee fee, its renewal fee, and fire insurance fee are also required. The Akita Housing Distribution Center is a major company in Akita, but it was unpleasant to take advantage of the customer's chances to take small amounts of money (and there are some that can be understood at the stage of contracting). Monthly rent + 1300 yen will definitely be charged. Personally, I will not contract for properties with this company in the future.

I don't want to add one star, but if I don't add one, it won't be reflected in the evaluation. Others can agree with all the negative ratings written in the reviews. The response of the customer center is the worst. For the time being, are you educated about the responsibility and return of the people who live? Information that is inconvenient for the company has not been transmitted. Even after 3 months, the equipment related to the safety of the resident has not been repaired. You're either licking your job or licking your customers. I don't think there are many real estate agents that make you feel so uncomfortable.

I used to rent an apartment here. I think that the goodness of correspondence is different for each person. I have the impression that Ho-Ren-So has not been established. I called because I was worried about the apartment several times, but I was told "I will contact you again later because there is no person in charge" and even if I wait 3 days and 4 days, I will get back to you. I felt like I could finally call from here. I told him how many days I called, but apparently I didn't know what I was contacting. There have been several times like this. I think that the student part-time job can work more properly. If you are a member of society, I would like Ho-Ren-So to be solid. It's a very worrisome point. In the future, I will be taken care of by another real estate agent that is expanding nationwide, so I hope it will be a key to improvement. If you're like Akita, you may be able to get through in the countryside even if you miss Ho-Ren-So, but you can't get through in the city.