（株）ファミリー 船橋中古車センター

If I went to get a catalog before, it was good until I handed it over, but there was a salesman who had gone somewhere, saying there is a display car so please see. I can hear the laughter of the salespeople who gave me the catalog from the back. I do not know if the employees were talking with each other or I was calling someone, but this was the first such response. Please work if you have time to laugh. Or did you think that you did not buy from the beginning and did you respond appropriately? Of course not buy! Such a dealer! I bought in other prefectures because I hate to buy in the family. FCA, carefully select the agency!

A family buys a used car from a Japanese manufacturer at this store, which mainly handles imported cars. As a trade-in car for the store, I bought a car with a mileage suitable for a bargain model year. However, from the beginning of delivery, there was a series of rattling noises from the front. After watching the situation for about a month, which is within the warranty range, I contacted the sales staff because the noise became a little louder, but there was no response. When I contacted the store, the sales staff was absent for a long time. .. I wanted the communication system to be solid. The cause is unknown even though I consulted a mechanic. The mechanic said, "I don't care so much." Was it bad that I couldn't go because of my work and let only my family go? The mechanic seemed to ask me to do the matching together, but I was wondering if I could understand what I didn't understand for the second time, and when I consulted with the relevant domestic manufacturer I knew, he agreed to the inspection. .. As a result, the parts of the steering system are consumed. It was still within the range of adjustment and repair. Moreover, it took only about an hour to complete the test run and adjustment. What I am dissatisfied with is that there is no contact from the dealer or the person in charge after the car is delivered and after notifying the problem. It can't be helped if it seems to be sold. (I was in contact before delivery) If you don't intend to sell Japanese cars properly, I think you shouldn't handle them from the beginning. As a reflection on this side, it may not have been good to say that the exchange was fairly gentle. Even if it seems to be a noisy customer, it seems that it should have been said more clearly. I also like foreign cars, but when this happened, I was reminded of how good Japanese car dealers are. (Although it was written on a certain site, used cars can't help noise, but abnormal noise is NG)