Sagawa Express Kashiwa Sales Office - Kashiwa

The person at the telephone reception is the driver Not reported. I made a request to cancel the pickup reception in the morning The driver came to pick up the goods. I had an errand and was out, so I came twice. I feel sorry. In the story of the driver It was said that he had not received a report.

The shop I bought at Rakuten was designated by Sagawa Express. Since I was able to specify the time, I asked for it from 18:00 to 21:00 because I was absent from work, but from the conclusion, I did not come at the specified time. I arrived at 21:42, a big delay. Since I often order various things for work at work, I originally had the image that Sagawa Express may not come at the designated time. This is because it is often the case that you arrive in the afternoon without worrying about it, even though it must arrive in the morning. This is not specified here, but the supplier only specifies the delivery company and time, so I did not bother or bother. However, I was surprised that the items I purchased at Rakuten did not arrive as specified. It is even more so because the delivery of the post office and Yamato did not come at the designated time. To be honest, I thought "I didn't come on time", so I checked the delivery status from time to time from the internet. In the delivery status, you can see the history of time such as collection, transportation, storage, delivery, etc. When I checked the delivery status around 19:00, I saw that it was around 18:30 (during delivery). However, even if I waited, the luggage did not come, and although it was taken out, was it forgotten to deliver it? I thought about 20:50 and checked the delivery status again. Then, the time that was around 18:30 has been changed to 20:33 (during delivery). What does this mean? I thought I brought it out around 18:30, but I made a mistake, and it was actually brought out at 20:33. If so, at this point, I thought that it would not come on time considering the situation from the Kashiwa sales office to my home. Even so, I thought it would be about 5 to 10 minutes late, and if I was late, I thought I would move in about one phone call. However, I didn't receive a phone call and arrived at 21:42. The driver somehow apologized and said, "I'm sorry for the late night," but I didn't apologize for being 42 minutes late. Originally, Sagawa Express's reputation does not feel very good even if you look at Google's evaluation and online evaluation. If anything, time designation is a free service! Sometimes it doesn't come on time! I see comments like this, but if I can't do it, I think it's okay to abolish it, and in the first place, isn't it bad for a person to not come on time regardless of business or business? If you can't come on time and just get in touch with one, you won't get angry. As long as I specified the time, I think it's rude that I can't receive it, so I waited while preparing dinner, eating, and taking a child's bath (I'll postpone it). After 21:00, I thought, "Maybe I'm not coming anymore, I want to take a bath too." I thought, so I had to wait. I thought I'd call the sales office, but I think I'll come early at that place. I didn't think. If you have a report on how late you are, if you have 42 minutes, it's time to take a bath, dry your hair and take a break. For Sagawa Express, the customers are not the people waiting for delivery, but the ones who asked for delivery, but I thought that this response was terrible. I want you to understand that I couldn't keep time and didn't contact me and took people's time without permission. I don't know if Sagawa Express itself is the problem or the delivery person who happened to come is the problem, and I feel sick just writing such a review, but I thought it was too terrible. I don't really want to add ☆ 1.

I'm sorry that the absentee contact form has been included for two days in a row. Around 16:00 on the second day, I said, "I'm at home now, so if you don't mind ..." The day ended without any contact and no contact the next day. Since I was the only one at home on the day I called, I was sick of taking a bath until around 22:00 and my actions were restricted. In the future, I will never use the words "I'm at home from now on, if you don't mind ..." There are many complaints so far. I do not use Sagawa Express myself.

I asked for cash on delivery and Sagawa Express brought it to me, but the delivery person said something strange, "I can't do anything because I don't have any change." Don't you feel like working because you don't have change? Or is Sagawa Express always appropriate? You can't trust it anymore.

I wanted to change to pick up at the sales office, so I contacted the change around 9 am. "They said. Eh ... how many hours does the driver work a day? All right? By the way, you should be careful because you will be told a lot of small words if you do not enter [advance notice] by picking up directly.

I wondered if I was at home at the time I specified the time, but I was delivered to a different place from my house, because I didn't have an absentee vote, so I took it home many times and requested redelivery. Is repeated. There is too little confirmation of the address. It's impossible to do it. It's too disappointing that this happens due to Sagawa Express's mistake, even though I have set the time I want it to be delivered properly. Please improve.