Sagawa Express Ena - Ena

I don't want to add stars. Call us on weekday delivery, time and delivery. Everything was ignored. What is the designation made for? You can ignore it for Sagawa Express! Is it also a manual? From the shop that did the shopping, I received a courteous apology email. Kuroneko Yamato is the best compared to that. It moves. If you call even before the specified time, it will deliver as soon as possible. Even if you come before the specified time, I'm sorry, but I'm sorry. As expected, it is Kuroneko Yamato. Sagawa Express I was absent last year and unlocked the front door, so I put my luggage into the front door. Too strange. I don't want to use Sagawa Express.

When I returned to noon, I had an absentee vote, but I was busy, so when I asked for redelivery at night, I got a doorbell, so I looked at the monitor and it was Sagawa Express. I opened the door and was told "I was away once I came", but I don't promise to meet you at that time. Don't talk like you don't like it Yoshimura

Today is the day you will receive your luggage 19:00 to 21:00 I definitely specified the time I was at home because of my work Delayed due to heavy rain, etc. Specifying the date and time staring at the weather forecast No contact even if you wait No contact Even if you want to contact from here, the sales office is closed If you want to use it from the day after tomorrow but can't deliver it, please let me know.

The driver's uncle's attitude is insanely bad Just call for redelivery and get angry every time I have never come by time. Also, this old man's driving speed is too slow and there is always heavy traffic.

The package did not arrive on the arrival date indicated by the package inquiry service. I didn't specify the date or time from here, and I specified the arrival date from Sagawa ... According to the inquiry service history, it arrived at the Ena sales office before 5 am and was "delivering" around 8:40. I shifted the schedule to a later date and waited all day, but did not come and eventually arrived just before 12:00 noon the next day. If there was an apology or explanation of why it was late at that point, I wouldn't write it here, but it's not. I came to my mind, so when I asked him, he answered that the subcontractor who delivered it was on holiday. If so, whether it will be delivered by a person at the sales office or explained by phone ... There must have been many ways. It is impossible to force one-sided self-convenience on the customer side. Moreover, this is not the first time, and in the past, the same baggage had not arrived many times before the coronavirus was disturbed. However, the cash on delivery baggage never arrived late and arrived the day before. I was also threatened when I issued a cash on delivery bill. I didn't prepare it so that I didn't need to change it. The amount was around 8,000 yen, and it wasn't me but my old grandfather who received it at that time. I can't forget the appearance of my grandfather who was very depressed after returning home. I have sent complaint emails from the site to the Sagawa Headquarters several times, but the only response is the fixed phrase "Thorough guidance so that this will not happen in the future ...", and the same thing is repeated. For me, Sagawa Express is a virtuous company that repeats false apologies to customers without reflecting on them even if they give disadvantages to customers many times for their own convenience. There is also Yamato Transport, and honestly I want Sagawa to withdraw from the Ena area. Sorry for the long sentence.

I had specified a delivery box to save the trouble of the delivery staff, but I was treated as absent. It is disappointing that even if the delivery box is specified, it will be treated as absent.

The luggage arrived, but I opened the front door and left the luggage. I don't know which driver, but it's impossible.